Best Reporting Platform
February 10, 2016

Best Reporting Platform

Chin Uba (MBA, MSc, MCITP, MCSE) | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Zoho Reports

Zoho reports is used by management to analyse helpdesk. It gives us an insight into how we are performing and meeting or missing SLA from the helpdesk.

Pros

  • Simple reports
  • Indepth analysis
  • Simple integrations

Cons

  • Give at least 60 days trial
  • integrate/interface with other CRM systems
  • Create different themes
Zoho Reports is very simple to setup and use. It is simple to understand the interfaces and how it integrates.
It also offers indepth analysis and its even multi-lingual. not many Reports platforms offer this.
Not may sources to get data from.
Very dynamic. Easy to share.
Cannot think of any. It ticks all the boxes for me especially being able to read reports from the helpdesk system

Zoho Analytics Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
8.5
Pixel Perfect reports
8
Customizable dashboards
9
8.7
Drill-down analysis
10
Formatting capabilities
6
Report sharing and collaboration
10
8.7
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
9
Data Discovery and Visualization ()
Not Rated
9.0
Multi-User Support (named login)
9
Multiple Access Permission Levels (Create, Read, Delete)
9
8.0
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
8
Application Program Interfaces (APIs) / Embedding ()
Not Rated

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