TrustRadius
Best Reporting Platform
https://www.trustradius.com/business-intelligence-biZoho Analytics (formerly Zoho Reports)Unspecified7.5116101
Chin Uba (MBA, MSc, MCITP, MCSE) profile photo
February 10, 2016

Best Reporting Platform

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version

Professional

Overall Satisfaction with Zoho Reports

Zoho reports is used by management to analyse helpdesk. It gives us an insight into how we are performing and meeting or missing SLA from the helpdesk.
  • Simple reports
  • Indepth analysis
  • Simple integrations
  • Give at least 60 days trial
  • integrate/interface with other CRM systems
  • Create different themes
Zoho Reports is very simple to setup and use. It is simple to understand the interfaces and how it integrates.
It also offers indepth analysis and its even multi-lingual. not many Reports platforms offer this.
Not may sources to get data from.
Very dynamic. Easy to share.
Cannot think of any. It ticks all the boxes for me especially being able to read reports from the helpdesk system

Zoho Analytics Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Drill-down analysis
10
Formatting capabilities
6
Report sharing and collaboration
10
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
9
Multi-User Support (named login)
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Dedicated iOS Application
8
Dedicated Android Application
6
Dashboard / Report / Visualization Interactivity on Mobile
8