A great choice for social media management
February 03, 2020

A great choice for social media management

Linda Reeves | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

My social media manager and SEO analysts uses Zoho to help with our social media strategy on multiple platforms. It has made planning, scheduling, and automating our campaigns much easier. We also like that our analytics are right there on the home page, giving us an idea of how we need to tweak things and improve our brand.
  • Planning.
  • Suggesting peak follower times.
  • Hashtags.
  • Posting calendar.
2 - I am the founder of this company, as well as a therapist. My social media manager is also my SEO analyst and web developer. His job is to make sure we're reaching people who need our service (guidance for parents whose children are transgender, nonbinary, gender non-conforming, or gender expansive.) With Zoho, we have found it easy to plan and execute our social media strategies and draw in more followers.
  • Increased followers.
  • Improved engagements.
Hootsuite was far too expensive for our needs. Buffer isn't as expensive and we used it in the past. However, Buffer had a tendency to disconnect from our social media accounts fairly often. It also didn't have the package plans Zoho has, which allows us to choose what we need, nothing more or less.
So far we've found Zoho to be perfect for our business. It helps us with our marketing strategies and gives us a good idea of where we're getting the most feedback from followers. It's not so great with Instagram sometimes, and we have had some issues with random disconnects. Otherwise, we find it's perfect for marketing our parent's retreat that we host.

Zoho Social Feature Ratings

Broad channel coverage
9
Content planning and scheduling
10
Content optimization
8
Automated routing and prioritization
10
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Instagram
10
Campaign success analytics
10
Role-based user permissions & privileges
10
Mobile access
10