Social media marketing done right!
March 06, 2020
Social media marketing done right!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Zoho Social
Zoho Social is a great tool for social media management for our company. We use it to schedule posts across brands and accounts and the process is fairly simple. The platform offers a variety of tools such as brand health which gives us a snapshot or overview of our social media engagement thus helping us to target areas of improvement. It helps us to enhance our social media presence.
- It is easy to schedule posts and bulk posts
- We love the Google Chrome extension which it makes it so quick to share content with our customers
- Brand Health gives a great overview of progress
- We are able to monitor, read and respond to customers quicker
- We'd like to see easier integration across social media platforms. For example, sometimes posts go to 1 platform and not the others.
2 - They develop and execute social media content for a range of small/medium-sized businesses. They manage engagement with customers and ensure that the social media strategy is adhered to. They meet with clients for consultations.
- Increased ROI and engagement.
- Consistent social media posting.
- Fresh, innovative and creative content.
- Ease of services allows us to focus on other objectives.
I use both platforms because they both offer something that the other doesn't. Zoho Social allows us to post frequently across all social media platforms. We can view and comment to customers easily. We particularly like the brand health analytics because we can see how our efforts have progressed monthly. The tool gives us a sense of accountability as well both to your business and our clients.