TrustRadius
Reasonable cost for rock solid face-to-face group meetings
https://www.trustradius.com/web-conferencingZoomUnspecified8.8877101
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August 10, 2018

Reasonable cost for rock solid face-to-face group meetings

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Personal

Overall Satisfaction with Zoom

Our engineering team uses Zoom daily to coordinate tickets and the day's tasks. We also use it in our operations team when we need to do advanced sharing that other competing services don't handle well. As a business, we use it primarily for face-to-face interactions. We also subscribe to some of their competitor services, but Zoom is our top choice when we need to eliminate assumptions to move a task forward.
  • Video calls are top notch. Much better than competing services.
  • Speed and ease of connecting, starting up a conference.
  • Reasonable costs for the crucial service they provide.
  • We don't use Zoom for anything other than the video conferencing. It's hard to say if they added any other features that we would take advantage of them.
  • Improved collaboration across all business groups.
  • Real-time problem-solving.
  • It has positively impacted our ability to communicate via face-to-face interactions.
Zoom has much better quality and less "hang ups" than both Uber Conference and Google Hangouts. Specifically compared to Uber Conference, we often will switch to Zoom midway through a meeting due to the deteriorating quality. Specifically compared to Google Hangouts, we use Google for Business, so we always are forced to add the Hangouts to every invite. We often switch it out to a Zoom meeting. I bet there is a way to default it to Zoom, but we haven't investigated yet.
If you need face-to-face interactions with a remote team this is the best tool that we've found. As a fully remote company communication is the first thing you need to solve. Zoom solves the crucial problem of face time with colleagues. The ability for 3+ engineers to listen and give feedback in real-time is vital to the success of the company.

Zoom Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Desktop sharing
9
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
9
Confidential attendee list
9