Need to improve
August 01, 2019

Need to improve

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with Zoom

Most of my colleagues use Lync, but Zoom is getting more and more popular. We use Zoom for meetings with people from abroad. The main issue for Zoom right now is that Zoom is very sensitive to your internet connection. It is easily cut off during a meeting, even if the internet is not so bad.
  • The audio is good.
  • The platform is stable.
  • The video is also good.
  • It is very easy to get cut off due to the internet.
  • Even the internet is not that bad, Zoom can be disconnected, and cannot reconnect by itself.
  • We have to log out and log in to re-join the meeting after disconnection.
  • More clients.
  • More work.
  • More convenient.
We used GoToMeeting, Lync, WebEx, Quanshi meeting, etc. and until now Zoom has been the best one. We plan to drop Zoom for others due to the internet connection problem.
Zoom can be used for meetings with people who are not in the same place. For example, I am in building one, and my colleague is in building two of our organization. In this case, we can use Zoom for a short meeting, instead of going and seeing that person face to face. That saves lots of time.

Zoom Feature Ratings

Not Rated
High quality audio
High quality video
Calendar integration
Meeting initiation
Record meetings / events
Desktop sharing
Live chat
User authentication
Participant roles & permissions