What users are saying about
7 Ratings
2 Ratings
7 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 9.9 out of 100

Feature Set Ratings

  • 17hats ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, CRM Project Management, Customization, Security, Platform
  • Lasso CRM ranks higher in 1 feature set: Marketing Automation
  • 17hats and Lasso CRM are tied in 1 feature set: Integrations with 3rd-party Software

Sales Force Automation

9.5

17hats

95%
8.9

Lasso CRM

89%
17hats ranks higher in 4/7 features

Customer data management / contact management

9.9
99%
2 Ratings
8.1
81%
2 Ratings

Workflow management

9.9
99%
2 Ratings
6.2
62%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
10.0
100%
1 Rating

Contract management

10.0
100%
2 Ratings
N/A
0 Ratings

Quote & order management

10.0
100%
1 Rating
N/A
0 Ratings

Interaction tracking

8.0
80%
1 Rating
10.0
100%
1 Rating

Opportunity management

N/A
0 Ratings
10.0
100%
1 Rating

Customer Service & Support

8.0

17hats

80%
5.0

Lasso CRM

50%
17hats ranks higher in 1/2 features

Case management

8.0
80%
1 Rating
N/A
0 Ratings

Help desk management

N/A
0 Ratings
5.0
50%
1 Rating

Marketing Automation

8.0

17hats

80%
9.9

Lasso CRM

99%
Lasso CRM ranks higher in 2/2 features

Lead management

8.0
80%
1 Rating
10.0
100%
2 Ratings

Email marketing

N/A
0 Ratings
9.9
99%
2 Ratings

CRM Project Management

9.5

17hats

95%
8.1

Lasso CRM

81%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
8.1
81%
2 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
N/A
0 Ratings

Reporting

N/A
0 Ratings
8.1
81%
2 Ratings

Customization

9.9

17hats

99%
5.0

Lasso CRM

50%
17hats ranks higher in 2/2 features

Custom fields

9.8
98%
2 Ratings
5.0
50%
1 Rating

Custom objects

10.0
100%
1 Rating
5.0
50%
1 Rating

Security

9.5

17hats

95%
8.1

Lasso CRM

81%
17hats ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
8.0
80%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
8.1
81%
2 Ratings

Integrations with 3rd-party Software

8.0

17hats

80%
8.0

Lasso CRM

80%
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
8.0
80%
1 Rating

Platform

8.0

17hats

80%
5.0

Lasso CRM

50%
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
5.0
50%
1 Rating

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
6.6

Lasso CRM

66%
Lasso CRM ranks higher in 2/2 features

Pipeline visualization

N/A
0 Ratings
8.0
80%
1 Rating

Customizable reports

N/A
0 Ratings
5.2
52%
2 Ratings

Attribute Ratings

  • 17hats and Lasso CRM are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
9.9

Lasso CRM

99%
2 Ratings

Usability

9.0

17hats

90%
1 Rating

Lasso CRM

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

Lasso CRM

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Lasso CRM Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

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