What users are saying about

17hats vs Teamgate CRM

17hats
3 Ratings
Teamgate CRM
1 Rating

17hats

3 Ratings
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Score 9.6 out of 100

Based on 3 reviews and ratings

Teamgate CRM

1 Rating
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Score 9.1 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 2 answers on this topic

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform

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Alexander Taylor | TrustRadius Reviewer
Alexander Taylor
View all 1 answers on this topic

Feature Rating Comparison

Sales Force Automation

17hats
9.3
Teamgate CRM
8.4
Customer data management / contact management
17hats
9.5
Teamgate CRM
9.1
Workflow management
17hats
9.5
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Teamgate CRM
5.5
Contract management
17hats
10.0
Teamgate CRM
8.2
Quote & order management
17hats
10.0
Teamgate CRM
—
Interaction tracking
17hats
8.0
Teamgate CRM
9.1
Opportunity management
17hats
—
Teamgate CRM
9.1
Channel / partner relationship management
17hats
—
Teamgate CRM
9.1

Customer Service & Support

17hats
8.0
Teamgate CRM
9.1
Case management
17hats
8.0
Teamgate CRM
—
Help desk management
17hats
—
Teamgate CRM
9.1

Marketing Automation

17hats
8.0
Teamgate CRM
—
Lead management
17hats
8.0
Teamgate CRM
—

CRM Project Management

17hats
9.5
Teamgate CRM
8.2
Task management
17hats
9.0
Teamgate CRM
9.1
Billing and invoicing management
17hats
10.0
Teamgate CRM
—
Reporting
17hats
—
Teamgate CRM
7.3

Customization

17hats
9.5
Teamgate CRM
7.9
Custom fields
17hats
9.0
Teamgate CRM
9.1
Custom objects
17hats
10.0
Teamgate CRM
7.3
API for custom integration
17hats
—
Teamgate CRM
7.3

Security

17hats
9.5
Teamgate CRM
9.1
Single sign-on capability
17hats
10.0
Teamgate CRM
9.1
Role-based user permissions
17hats
9.0
Teamgate CRM
9.1

Integrations with 3rd-party Software

17hats
8.0
Teamgate CRM
—
Marketing automation
17hats
8.0
Teamgate CRM
—

Platform

17hats
8.0
Teamgate CRM
5.5
Mobile access
17hats
8.0
Teamgate CRM
5.5

CRM Reporting & Analytics

17hats
—
Teamgate CRM
8.5
Forecasting
17hats
—
Teamgate CRM
9.1
Pipeline visualization
17hats
—
Teamgate CRM
9.1
Customizable reports
17hats
—
Teamgate CRM
7.3

Pros

17hats

  • Invoicing
  • Creating online questionnaire

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it

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Alexander Taylor | TrustRadius Reviewer
Alexander Taylor
View all 1 answers on this topic

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 2 answers on this topic

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.

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Alexander Taylor | TrustRadius Reviewer
Alexander Taylor
View all 1 answers on this topic

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 1 answers on this topic

Teamgate CRM

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 2 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.

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Alexander Taylor | TrustRadius Reviewer
Alexander Taylor
View all 1 answers on this topic

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal

Read full review

Alexander Taylor | TrustRadius Reviewer
Alexander Taylor
View all 1 answers on this topic

Screenshots

17hats

—

Pricing Details

17hats

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details
—

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

17hats
9.5
Teamgate CRM
9.1

Usability

17hats
9.0
Teamgate CRM
—

Support Rating

17hats
8.0
Teamgate CRM
—

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