What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 9 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Teamgate CRM

Any SME or mid company that needs to track customers and sales can use this platform
Alexander Taylor | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Teamgate CRM
8.4
Customer data management / contact management
17hats
9.0
Teamgate CRM
9.1
Workflow management
17hats
9.0
Teamgate CRM
9.1
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Teamgate CRM
5.5
Contract management
17hats
10.0
Teamgate CRM
8.2
Quote & order management
17hats
10.0
Teamgate CRM
Interaction tracking
17hats
8.0
Teamgate CRM
9.1
Opportunity management
17hats
Teamgate CRM
9.1
Channel / partner relationship management
17hats
Teamgate CRM
9.1

Customer Service & Support

17hats
8.0
Teamgate CRM
9.1
Case management
17hats
8.0
Teamgate CRM
Help desk management
17hats
Teamgate CRM
9.1

Marketing Automation

17hats
8.0
Teamgate CRM
Lead management
17hats
8.0
Teamgate CRM

CRM Project Management

17hats
9.5
Teamgate CRM
8.2
Task management
17hats
9.0
Teamgate CRM
9.1
Billing and invoicing management
17hats
10.0
Teamgate CRM
Reporting
17hats
Teamgate CRM
7.3

Customization

17hats
8.0
Teamgate CRM
7.9
Custom fields
17hats
8.0
Teamgate CRM
9.1
Custom objects
17hats
Teamgate CRM
7.3
API for custom integration
17hats
Teamgate CRM
7.3

Security

17hats
9.5
Teamgate CRM
9.1
Single sign-on capability
17hats
10.0
Teamgate CRM
9.1
Role-based user permissions
17hats
9.0
Teamgate CRM
9.1

Integrations with 3rd-party Software

17hats
8.0
Teamgate CRM
Marketing automation
17hats
8.0
Teamgate CRM

Platform

17hats
8.0
Teamgate CRM
5.5
Mobile access
17hats
8.0
Teamgate CRM
5.5

CRM Reporting & Analytics

17hats
Teamgate CRM
8.5
Forecasting
17hats
Teamgate CRM
9.1
Pipeline visualization
17hats
Teamgate CRM
9.1
Customizable reports
17hats
Teamgate CRM
7.3

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Teamgate CRM

  • Integration with SMS gateway and Mailchimp is fantastic
  • Great looking dashboard and graphics
  • So easy to use and customise even I could do it
Alexander Taylor | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Teamgate CRM

  • Could do with the ability to customise the dashboard with your own fields.
Alexander Taylor | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Teamgate CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Teamgate CRM

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Alexander Taylor | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Teamgate CRM

  • The amount of time we have free now, due to having everything organised with the platform is phenomenal
Alexander Taylor | TrustRadius Reviewer

Screenshots

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

17hats Editions & Modules

Additional Pricing Details

Teamgate CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Teamgate CRM Editions & Modules

Edition
Starter$111
Professional$291
Enterprise$491
  1. user/ month
Additional Pricing Details
There is a 20% discount when billed annually

Rating Summary

Likelihood to Recommend

17hats
9.0
Teamgate CRM
9.1

Support Rating

17hats
8.0
Teamgate CRM

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