What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 5 feature sets: Sales Force Automation, CRM Project Management, Customization, Security, Platform
- Teamgate CRM ranks higher in 1 feature set: Customer Service & Support
Sales Force Automation
9.5
17hats
95%

8.4
Teamgate CRM
84%
17hats ranks higher in 5/8 features
17hats ranks higher in 5/8 features
Customer data management / contact management
9.9
99%
2 Ratings

9.1
91%
1 Rating
Workflow management
9.9
99%
2 Ratings

9.1
91%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating

5.5
55%
1 Rating
Contract management
10.0
100%
2 Ratings

8.2
82%
1 Rating
Quote & order management
10.0
100%
1 Rating

N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating

9.1
91%
1 Rating
Opportunity management
N/A
0 Ratings

9.1
91%
1 Rating
Channel / partner relationship management
N/A
0 Ratings

9.1
91%
1 Rating
Customer Service & Support
8.0
17hats
80%

9.1
Teamgate CRM
91%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Case management
8.0
80%
1 Rating

N/A
0 Ratings
Help desk management
N/A
0 Ratings

9.1
91%
1 Rating
Marketing Automation
8.0
17hats
80%

Teamgate CRM
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Lead management
8.0
80%
1 Rating

N/A
0 Ratings
CRM Project Management
9.5
17hats
95%

8.2
Teamgate CRM
82%
Teamgate CRM ranks higher in 2/3 features
Teamgate CRM ranks higher in 2/3 features
Task management
9.0
90%
1 Rating

9.1
91%
1 Rating
Billing and invoicing management
10.0
100%
2 Ratings

N/A
0 Ratings
Reporting
N/A
0 Ratings

7.3
73%
1 Rating
Customization
9.9
17hats
99%

7.9
Teamgate CRM
79%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Custom fields
9.8
98%
2 Ratings

9.1
91%
1 Rating
Custom objects
10.0
100%
1 Rating

7.3
73%
1 Rating
API for custom integration
N/A
0 Ratings

7.3
73%
1 Rating
Security
9.5
17hats
95%

9.1
Teamgate CRM
91%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Single sign-on capability
10.0
100%
1 Rating

9.1
91%
1 Rating
Role-based user permissions
9.0
90%
1 Rating

9.1
91%
1 Rating
Integrations with 3rd-party Software
8.0
17hats
80%

Teamgate CRM
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating

N/A
0 Ratings
Platform
8.0
17hats
80%

5.5
Teamgate CRM
55%
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating

5.5
55%
1 Rating
CRM Reporting & Analytics
17hats
Feature Set Not Supported
N/A

8.5
Teamgate CRM
85%
Teamgate CRM ranks higher in 3/3 features
Teamgate CRM ranks higher in 3/3 features
Forecasting
N/A
0 Ratings

9.1
91%
1 Rating
Pipeline visualization
N/A
0 Ratings

9.1
91%
1 Rating
Customizable reports
N/A
0 Ratings

7.3
73%
1 Rating
Attribute Ratings
- 17hats is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

9.1
Teamgate CRM
91%
1 Rating
Usability
9.0
17hats
90%
1 Rating

Teamgate CRM
N/A
0 Ratings
Support Rating
8.0
17hats
80%
3 Ratings

Teamgate CRM
N/A
0 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Teamgate CRM
Any SME or mid company that needs to track customers and sales can use this platform
Managing Partner
INVESTIUM LLPReal Estate, 1-10 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Teamgate CRM
- Integration with SMS gateway and Mailchimp is fantastic
- Great looking dashboard and graphics
- So easy to use and customise even I could do it
Managing Partner
INVESTIUM LLPReal Estate, 1-10 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Teamgate CRM
- Could do with the ability to customise the dashboard with your own fields.
Managing Partner
INVESTIUM LLPReal Estate, 1-10 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—Teamgate CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$11 user/ month
Teamgate CRM Editions & Modules
Edition
Starter | $111 |
---|---|
Professional | $291 |
Enterprise | $491 |
- user/ month
Additional Pricing Details
There is a 20% discount when billed annuallyUsability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Teamgate CRM
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Teamgate CRM
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Teamgate CRM
When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.
Managing Partner
INVESTIUM LLPReal Estate, 1-10 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Teamgate CRM
- The amount of time we have free now, due to having everything organised with the platform is phenomenal
Managing Partner
INVESTIUM LLPReal Estate, 1-10 employees