17hats vs Teamgate CRM

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

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Any SME or mid company that needs to track customers and sales can use this platform

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Alexander Taylor

Managing Partner

INVESTIUM LLPReal Estate, 1-10 employees

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Feature Rating Comparison

17hats

Teamgate CRM

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Opportunity management

Channel / partner relationship management

17hats

Teamgate CRM

Case management

Help desk management

17hats

Teamgate CRM

Lead management

17hats

Teamgate CRM

Task management

Billing and invoicing management

Reporting

17hats

Teamgate CRM

Custom fields

Custom objects

API for custom integration

17hats

Teamgate CRM

Single sign-on capability

Role-based user permissions

17hats

Teamgate CRM

Marketing automation

17hats

Teamgate CRM

Mobile access

17hats

Teamgate CRM

Forecasting

Pipeline visualization

Customizable reports

Pros

Invoicing
Creating online questionnaire

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Integration with SMS gateway and Mailchimp is fantastic
Great looking dashboard and graphics
So easy to use and customise even I could do it

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Alexander Taylor

Managing Partner

INVESTIUM LLPReal Estate, 1-10 employees

View all 1 answers on this topic

Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Could do with the ability to customise the dashboard with your own fields.

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Alexander Taylor

Managing Partner

INVESTIUM LLPReal Estate, 1-10 employees

View all 1 answers on this topic

Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

When I say we evaluated other CRMs I think that's an understatement, we tried about ten different systems and Teamgate was by far the best.

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Alexander Taylor

Managing Partner

INVESTIUM LLPReal Estate, 1-10 employees

View all 1 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

The amount of time we have free now, due to having everything organised with the platform is phenomenal

Read full review

Alexander Taylor

Managing Partner

INVESTIUM LLPReal Estate, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

17hats Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Teamgate CRM Editions & Modules

Edition

Starter	$11¹
Professional	$29¹
Enterprise	$49¹

user/ month

Additional Pricing Details

There is a 20% discount when billed annually

Rating Summary

17hats

Teamgate CRM

17hats

Teamgate CRM

Likelihood to Recommend

17hats

Teamgate CRM

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Opportunity management

Channel / partner relationship management

Case management

Help desk management

Lead management

Task management

Billing and invoicing management

Reporting

Custom fields

Custom objects

API for custom integration

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Forecasting

Pipeline visualization

Customizable reports

Pros

17hats

Teamgate CRM

Cons

17hats

Teamgate CRM

Support Rating

17hats

Teamgate CRM

Alternatives Considered

17hats

Teamgate CRM

Return on Investment

17hats

Teamgate CRM

Screenshots

17hats

Teamgate CRM

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

17hats Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Teamgate CRM Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison