40 Ratings
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Based on 40 reviews and ratings
4 Ratings
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Based on 4 reviews and ratings
Likelihood to Recommend
1CRM
It is well suited for a small enterprise which is looking at budget as its main constraint, as this is literally the best priced model at $12 a month. Then again it provides much more than the basic CRM functionality, this also is good for any medium enterprises looking to work on its productivity in all the intertwined departments of sales, marketing, order management, project management, and finance.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Apptivo
(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)
As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.

Verified User
Director in Corporate
Information Technology and Services Company, 1-10 employeesFeature Rating Comparison
Sales Force Automation
1CRM
8.9
Apptivo
4.7
Customer data management / contact management
1CRM
9.0
Apptivo
8.7
Workflow management
1CRM
9.0
Apptivo
6.8
Territory management
1CRM
9.0
Apptivo
4.5
Opportunity management
1CRM
9.5
Apptivo
4.5
Integration with email client (e.g., Outlook or Gmail)
1CRM
8.5
Apptivo
6.0
Contract management
1CRM
8.0
Apptivo
—
Quote & order management
1CRM
9.5
Apptivo
1.0
Interaction tracking
1CRM
9.0
Apptivo
1.8
Channel / partner relationship management
1CRM
9.0
Apptivo
4.5
Customer Service & Support
1CRM
9.5
Apptivo
5.7
Case management
1CRM
10.0
Apptivo
7.7
Call center management
1CRM
9.5
Apptivo
—
Help desk management
1CRM
9.0
Apptivo
3.6
Marketing Automation
1CRM
10.0
Apptivo
4.5
Lead management
1CRM
10.0
Apptivo
4.5
Email marketing
1CRM
10.0
Apptivo
4.5
CRM Project Management
1CRM
9.5
Apptivo
7.3
Task management
1CRM
9.0
Apptivo
8.7
Billing and invoicing management
1CRM
9.5
Apptivo
4.5
Reporting
1CRM
10.0
Apptivo
8.7
CRM Reporting & Analytics
1CRM
9.5
Apptivo
—
Forecasting
1CRM
9.0
Apptivo
—
Pipeline visualization
1CRM
9.5
Apptivo
—
Customizable reports
1CRM
10.0
Apptivo
—
Customization
1CRM
8.6
Apptivo
6.4
Custom fields
1CRM
8.5
Apptivo
6.4
Custom objects
1CRM
8.0
Apptivo
6.4
Scripting environment
1CRM
9.0
Apptivo
—
API for custom integration
1CRM
9.0
Apptivo
—
Security
1CRM
9.3
Apptivo
9.8
Single sign-on capability
1CRM
9.0
Apptivo
9.9
Role-based user permissions
1CRM
9.5
Apptivo
9.7
Social CRM
1CRM
7.5
Apptivo
—
Social data
1CRM
7.0
Apptivo
—
Social engagement
1CRM
8.0
Apptivo
—
Integrations with 3rd-party Software
1CRM
9.5
Apptivo
—
Marketing automation
1CRM
9.0
Apptivo
—
Compensation management
1CRM
10.0
Apptivo
—
Platform
1CRM
9.0
Apptivo
9.7
Mobile access
1CRM
9.0
Apptivo
9.7
Pros
1CRM
- Easy to navigate
- Easy to store and update customer information
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Apptivo
- Good for streamlining project management on projects over a long life cycle.
- Helpful in keeping contacts up to date and relevant.
- Streamlines processes across the organization where there are many departments.

Verified User
Manager in Marketing
Computer & Network Security Company, 5001-10,000 employeesCons
1CRM
- Some random logouts but way less compared to others.
- Becomes a little cluttered as it has all products, services and order management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Apptivo
- Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
- The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
- They frequently messed up our contact data.
- Multi currency exists on invoices but not on other apps.
- Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
- No consistency between the apps.
- Often there is little or no integration between the apps inside Apptivo.

Verified User
Director in Corporate
Information Technology and Services Company, 1-10 employeesUsability
1CRM
1CRM 9.0
Based on 1 answer
There are/is still room for improvement. But overall it delivers what is expected of it.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Apptivo
Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.

Verified User
Director in Corporate
Information Technology and Services Company, 1-10 employeesSupport Rating
1CRM
1CRM 10.0
Based on 1 answer
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Apptivo
No score
No answers yet
No answers on this topic
Implementation Rating
1CRM
No score
No answers yet
No answers on this topic
Apptivo
Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives

Verified User
Director in Corporate
Information Technology and Services Company, 1-10 employeesAlternatives Considered
1CRM
1CRM has the lowest price and is not just a CRM but a bundle of efficient tools in one package that improves the motion of the entire framework in an organization in a fluid and synchronized way. It provides a platform to improve the productivity on each and every step and the power to coalesce several departments to work in an orderly manner.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
This helps any small or medium enterprises unleash the power of automation as well as overall management of projects, services and deliverables.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Apptivo
The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.

Verified User
Manager in Marketing
Computer & Network Security Company, 5001-10,000 employeesReturn on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Apptivo
- Helped us increase time to completion of projects.
- Allowed us to execute on customer service and response times.
- Elevated our department's visibility within the organization for a more streamlined workflow.

Verified User
Manager in Marketing
Computer & Network Security Company, 5001-10,000 employeesScreenshots
Pricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—1CRM Editions & Modules
—
Additional Pricing Details
—Apptivo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Edition
Starter | Free1 |
---|---|
Premium | $101 |
Ultimate | $251 |
Enterprise | N/A |
- Per User per Month