56 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 56 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
- 1CRM ranks higher in 3 feature sets: Sales Force Automation, Customization, Platform
- Apptivo ranks higher in 5 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Security
Sales Force Automation

9.3
1CRM
93%

7.8
Apptivo
78%
Apptivo ranks higher in 5/9 features
Apptivo ranks higher in 5/9 features
Customer data management / contact management

9.6
96%
5 Ratings

10.0
100%
4 Ratings
Workflow management

9.6
96%
5 Ratings

6.8
68%
2 Ratings
Territory management

9.3
93%
5 Ratings

4.5
45%
1 Rating
Opportunity management

9.6
96%
5 Ratings

10.0
100%
3 Ratings
Integration with email client (e.g., Outlook or Gmail)

8.6
86%
5 Ratings

9.5
95%
4 Ratings
Contract management

8.8
88%
5 Ratings

10.0
100%
2 Ratings
Quote & order management

9.6
96%
5 Ratings

8.4
84%
3 Ratings
Interaction tracking

9.6
96%
5 Ratings

1.8
18%
1 Rating
Channel / partner relationship management

9.1
91%
5 Ratings

9.5
95%
3 Ratings
Customer Service & Support

9.6
1CRM
96%

9.8
Apptivo
98%
Apptivo ranks higher in 3/3 features
Apptivo ranks higher in 3/3 features
Case management

9.5
95%
5 Ratings

9.5
95%
4 Ratings
Call center management

10.0
100%
5 Ratings

10.0
100%
2 Ratings
Help desk management

9.3
93%
4 Ratings

10.0
100%
3 Ratings
Marketing Automation

8.5
1CRM
85%

10.0
Apptivo
100%
Apptivo ranks higher in 2/2 features
Apptivo ranks higher in 2/2 features
Lead management

8.6
86%
5 Ratings

10.0
100%
3 Ratings
Email marketing

8.3
83%
5 Ratings

10.0
100%
3 Ratings
CRM Project Management

9.0
1CRM
90%

9.3
Apptivo
93%
Apptivo ranks higher in 3/3 features
Apptivo ranks higher in 3/3 features
Task management

9.0
90%
5 Ratings

9.0
90%
4 Ratings
Billing and invoicing management

8.7
87%
5 Ratings

9.5
95%
3 Ratings
Reporting

9.4
94%
5 Ratings

9.5
95%
4 Ratings
CRM Reporting & Analytics

9.1
1CRM
91%

10.0
Apptivo
100%
Apptivo ranks higher in 3/3 features
Apptivo ranks higher in 3/3 features
Forecasting

8.9
89%
5 Ratings

10.0
100%
2 Ratings
Pipeline visualization

9.4
94%
5 Ratings

10.0
100%
2 Ratings
Customizable reports

9.1
91%
5 Ratings

10.0
100%
2 Ratings
Customization

8.9
1CRM
89%

8.3
Apptivo
83%
1CRM ranks higher in 3/4 features
1CRM ranks higher in 3/4 features
Custom fields

9.0
90%
5 Ratings

7.4
74%
3 Ratings
Custom objects

9.3
93%
4 Ratings

7.9
79%
3 Ratings
Scripting environment

8.6
86%
4 Ratings

N/A
0 Ratings
API for custom integration

8.7
87%
4 Ratings

9.5
95%
2 Ratings
Security

9.3
1CRM
93%

10.0
Apptivo
100%
Apptivo ranks higher in 2/2 features
Apptivo ranks higher in 2/2 features
Single sign-on capability

9.1
91%
5 Ratings

10.0
100%
4 Ratings
Role-based user permissions

9.4
94%
5 Ratings

10.0
100%
4 Ratings
Social CRM

9.1
1CRM
91%

Apptivo
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Social data

8.9
89%
4 Ratings

N/A
0 Ratings
Social engagement

9.2
92%
4 Ratings

N/A
0 Ratings
Integrations with 3rd-party Software

8.4
1CRM
84%

Apptivo
Feature Set Not Supported
N/A
1CRM ranks higher in 2/2 features
1CRM ranks higher in 2/2 features
Marketing automation

8.3
83%
4 Ratings

N/A
0 Ratings
Compensation management

8.6
86%
4 Ratings

N/A
0 Ratings
Platform

7.7
1CRM
77%

7.5
Apptivo
75%
1CRM ranks higher in 1/1 features
1CRM ranks higher in 1/1 features
Mobile access

7.7
77%
4 Ratings

7.5
75%
4 Ratings
Attribute Ratings
- 1CRM is rated higher in 2 areas: Usability, Support Rating
- Apptivo is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

9.6
1CRM
96%
5 Ratings

10.0
Apptivo
100%
4 Ratings
Usability

9.6
1CRM
96%
4 Ratings

9.5
Apptivo
95%
3 Ratings
Support Rating

9.7
1CRM
97%
4 Ratings

9.5
Apptivo
95%
2 Ratings
Implementation Rating

1CRM
N/A
0 Ratings

3.6
Apptivo
36%
2 Ratings
Likelihood to Recommend
1CRM
While using 1CRM, I would be able to get the knowledge of customers preference, like how they would like to purchase the products. I'm able to build a good relationship with them. Even if I don't come to know about the contact information of customers, 1CRM ease to recall the full details of the customers.

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesApptivo
I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal

Verified User
Employee in Social Media
Fundraising Company, 11-50 employeesPros
1CRM
- Sales management.
- Marketing management.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Apptivo
- Built in support for new users.
- Basic crm works...just dont expect it do anything well beyond the basic.
- Price.
- Google Apps integration is better than a lot of the competition who charge and anwful lot more.
- They are open to and try adapt quickly based on customer feedback.

Verified User
Director in Corporate
Information Technology and Services Company, 1-10 employeesCons
1CRM
- It should also have voice commands.
- UX needs to be more interactive.
- Rest is great.
Product Developer
DXC TechnologyInformation Technology & Services, 10,001+ employees
Apptivo
- Dashboard and interface subsections are a bit clunky re: functionality.
- Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
- Consistency and integration between apps is not always optimal.

Verified User
Manager in Marketing
Computer & Network Security Company, 5001-10,000 employeesPricing Details
1CRM
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—1CRM Editions & Modules
—
Additional Pricing Details
—Apptivo
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$0 Per User per Month
Apptivo Editions & Modules
Edition
Starter | Free1 |
---|---|
Premium | $101 |
Ultimate | $251 |
Enterprise | N/A |
- Per User per Month
- none
Additional Pricing Details
—Usability
1CRM
1CRM 9.6
Based on 4 answers
1CRM is wonderful and has helped my company grow and be prosperous. I highly recommend it!
Technical Product Specialist
Northern Safety & IndustrialRetail, 201-500 employees
Apptivo
Apptivo 9.5
Based on 3 answers
Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.

Verified User
Account Manager in Marketing
Marketing & Advertising Company, 11-50 employeesSupport Rating
1CRM
1CRM 9.7
Based on 4 answers
I've had some questions and difficulty especially in data reporting and lead tracking but was solved very efficiently.
Account Manager
Reed Elsevier PhilippinesLegal Services, 1001-5000 employees
Apptivo
Apptivo 9.5
Based on 2 answers
Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).

Verified User
Employee in Social Media
Fundraising Company, 11-50 employeesImplementation Rating
1CRM
No score
No answers yet
No answers on this topic
Apptivo
Apptivo 3.6
Based on 2 answers
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives

Verified User
Director in Corporate
Information Technology and Services Company, 1-10 employeesAlternatives Considered
1CRM

Verified User
Analyst in Finance and Accounting
Capital Markets Company, 51-200 employeesApptivo
The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.

Verified User
Manager in Marketing
Computer & Network Security Company, 5001-10,000 employeesReturn on Investment
1CRM
- It has overall increased sales productivity.
- Has reduced lead time for customer and made the deliveries faster and more efficient.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
Apptivo
- It allows me to get a vision of what is happening with the business
- control sales, marketing and customer service processes from a single point
- facilitates administrative tasks

Verified User
Account Manager in Marketing
Marketing & Advertising Company, 11-50 employees