What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 5.6 out of 100
Based on 15 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 12 reviews and ratings
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Sage X3
I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

Verified User
Professional in Information Technology
Wholesale Company, 11-50 employeesFeature Rating Comparison
Payroll Management
24SevenOffice
7.1
Sage X3
—
Pay calculation
24SevenOffice
6.8
Sage X3
—
Benefit plan administration
24SevenOffice
7.6
Sage X3
—
Direct deposit files
24SevenOffice
5.2
Sage X3
—
Salary revision and increment management
24SevenOffice
8.6
Sage X3
—
Reimbursement management
24SevenOffice
7.4
Sage X3
—
Customization
24SevenOffice
7.9
Sage X3
5.0
API for custom integration
24SevenOffice
9.0
Sage X3
—
Plug-ins
24SevenOffice
6.8
Sage X3
5.0
Security
24SevenOffice
7.1
Sage X3
5.0
Single sign-on capability
24SevenOffice
6.8
Sage X3
—
Role-based user permissions
24SevenOffice
7.4
Sage X3
5.0
Reporting & Analytics
24SevenOffice
6.9
Sage X3
6.0
Dashboards
24SevenOffice
6.8
Sage X3
5.0
Standard reports
24SevenOffice
8.0
Sage X3
5.0
Custom reports
24SevenOffice
5.9
Sage X3
8.0
General Ledger and Configurable Accounting
24SevenOffice
6.2
Sage X3
5.0
Accounts payable
24SevenOffice
5.5
Sage X3
5.0
Accounts receivable
24SevenOffice
5.9
Sage X3
5.0
Global Financial Support
24SevenOffice
7.2
Sage X3
—
Primary and Secondary Ledgers
24SevenOffice
6.8
Sage X3
—
Intercompany Accounting
24SevenOffice
5.5
Sage X3
—
Localizations
24SevenOffice
7.4
Sage X3
5.0
Journals and Reconciliations
24SevenOffice
5.8
Sage X3
5.0
Enterprise Accounting
24SevenOffice
4.9
Sage X3
—
Configurable Accounting
24SevenOffice
7.4
Sage X3
5.0
Centralized Rules Framework
24SevenOffice
5.8
Sage X3
—
Standardized Processes
24SevenOffice
5.5
Sage X3
5.0
Inventory Management
24SevenOffice
6.8
Sage X3
5.0
Inventory tracking
24SevenOffice
7.8
Sage X3
—
Automatic reordering
24SevenOffice
6.5
Sage X3
—
Location management
24SevenOffice
6.8
Sage X3
5.0
Manufacturing module
24SevenOffice
6.2
Sage X3
—
Order Management
24SevenOffice
7.6
Sage X3
5.0
Pricing
24SevenOffice
8.0
Sage X3
5.0
Order entry
24SevenOffice
9.0
Sage X3
5.0
Credit card processing
24SevenOffice
6.5
Sage X3
—
Cost of goods sold
24SevenOffice
8.2
Sage X3
—
Order Orchestration
24SevenOffice
6.9
Sage X3
—
End-to-end order visibility
24SevenOffice
7.8
Sage X3
5.0
Order exception Resolution
24SevenOffice
7.0
Sage X3
—
Subledger and Financial Process
24SevenOffice
7.1
Sage X3
5.0
Automated Invoice Processing
24SevenOffice
8.0
Sage X3
—
Shared Services Payments
24SevenOffice
6.8
Sage X3
5.0
Billings Management
24SevenOffice
5.5
Sage X3
5.0
Customer Receipt Applications
24SevenOffice
7.8
Sage X3
—
Customer Collections
24SevenOffice
7.8
Sage X3
5.0
Revenue Recognition
24SevenOffice
7.5
Sage X3
—
Cash Management
24SevenOffice
9.0
Sage X3
5.0
Asset Management
24SevenOffice
5.9
Sage X3
5.0
Travel & Expense Management
24SevenOffice
7.5
Sage X3
5.0
Budgetary Control & Encumbrance Accounting
24SevenOffice
5.5
Sage X3
5.0
Period Close
24SevenOffice
6.8
Sage X3
5.0
Transactions Tax
24SevenOffice
8.0
Sage X3
5.0
Subledger Reconciliations
24SevenOffice
6.2
Sage X3
5.0
3rd Party Accounting Systems
24SevenOffice
7.2
Sage X3
—
Project Financial Management
24SevenOffice
7.2
Sage X3
—
Budgeting and Forecasting
24SevenOffice
8.4
Sage X3
—
Project Costing
24SevenOffice
6.5
Sage X3
—
Cost Capture
24SevenOffice
8.6
Sage X3
—
Capital Project Management
24SevenOffice
6.2
Sage X3
—
Customer Invoicing
24SevenOffice
5.9
Sage X3
—
Customer Contract Compliance
24SevenOffice
8.6
Sage X3
—
Project Revenue Recognition
24SevenOffice
8.0
Sage X3
—
Project Financial Performance Analysis
24SevenOffice
7.8
Sage X3
—
Project Financials Dashboard
24SevenOffice
5.8
Sage X3
—
Real-time Financial Reporting
24SevenOffice
7.0
Sage X3
—
Embedded Business Intelligence
24SevenOffice
5.8
Sage X3
—
Project Planning Collaboration
24SevenOffice
7.4
Sage X3
—
Project Execution Management
24SevenOffice
7.2
Sage X3
—
Project Planning and Scheduling
24SevenOffice
8.2
Sage X3
—
Project Manager Dashboard
24SevenOffice
7.4
Sage X3
—
Resource Manager Dashboard
24SevenOffice
8.0
Sage X3
—
Task Insight for Project Managers
24SevenOffice
7.4
Sage X3
—
Project Manager Mobile Functionality
24SevenOffice
5.5
Sage X3
—
Team Member Task Collaboration
24SevenOffice
6.5
Sage X3
—
Team Member Mobile Functionality
24SevenOffice
4.9
Sage X3
—
Project Candidate Search
24SevenOffice
6.8
Sage X3
—
Project Candidate Comparison and Analysis
24SevenOffice
6.2
Sage X3
—
Defineable Resource Pools
24SevenOffice
9.0
Sage X3
—
Defineable Resource Pools
24SevenOffice
6.5
Sage X3
—
Talent Profiles
24SevenOffice
6.8
Sage X3
—
Real-Time Project Reporting
24SevenOffice
8.4
Sage X3
—
Absence Management
24SevenOffice
8.0
Sage X3
—
Product Lifecycle Management
24SevenOffice
8.0
Sage X3
—
Grants Management
24SevenOffice
7.2
Sage X3
—
Award Lifecycle Management
24SevenOffice
8.0
Sage X3
—
Spending Control
24SevenOffice
6.2
Sage X3
—
Indirect Cost Management
24SevenOffice
7.4
Sage X3
—
Billing
24SevenOffice
7.2
Sage X3
—
Procurement
24SevenOffice
6.6
Sage X3
—
Sourcing Team Collaboration
24SevenOffice
7.8
Sage X3
—
Sourcing Analysis
24SevenOffice
7.0
Sage X3
—
Bids Analyzed and Compared
24SevenOffice
7.0
Sage X3
—
Catalog Shopping E-Commerce for Employees
24SevenOffice
6.2
Sage X3
—
Contract Authoring
24SevenOffice
7.4
Sage X3
—
Contract Compliance Management
24SevenOffice
6.2
Sage X3
—
Contract History
24SevenOffice
4.9
Sage X3
—
Contract Renewal Automation
24SevenOffice
7.6
Sage X3
—
Contract Repository
24SevenOffice
6.4
Sage X3
—
Contract Standardization and Enforcement
24SevenOffice
5.5
Sage X3
—
Electronic Signatures
24SevenOffice
6.5
Sage X3
—
Invoice Automated Matching
24SevenOffice
8.4
Sage X3
—
Purchasing Risk and Compliance Management
24SevenOffice
7.4
Sage X3
—
Requisitions-to-Purchase Orders Integrated
24SevenOffice
5.5
Sage X3
—
Spend Compliance Management
24SevenOffice
6.4
Sage X3
—
Supplier Assessment
24SevenOffice
7.6
Sage X3
—
Supplier Communication and Collaboration
24SevenOffice
7.4
Sage X3
—
Supplier Management
24SevenOffice
4.9
Sage X3
—
Supplier Portal
24SevenOffice
5.5
Sage X3
—
Risk Management
24SevenOffice
6.7
Sage X3
—
Risk Repository
24SevenOffice
7.0
Sage X3
—
Control Management
24SevenOffice
8.0
Sage X3
—
Control Mapping
24SevenOffice
4.9
Sage X3
—
Control Efficiency Assessments
24SevenOffice
6.8
Sage X3
—
Automated Control Assessments
24SevenOffice
7.4
Sage X3
—
Assessment Capture
24SevenOffice
5.9
Sage X3
—
Issue Detection
24SevenOffice
7.0
Sage X3
—
Automatic Notification
24SevenOffice
8.2
Sage X3
—
Remediation and Certification
24SevenOffice
4.9
Sage X3
—
Logistics
24SevenOffice
6.8
Sage X3
5.0
Transportation Planning and Optimization
24SevenOffice
7.4
Sage X3
5.0
Transportation Sourcing Management
24SevenOffice
5.2
Sage X3
5.0
Transportation Process Integration
24SevenOffice
7.0
Sage X3
5.0
Transportation Execution Management
24SevenOffice
7.0
Sage X3
5.0
Freight Payment Automation
24SevenOffice
8.6
Sage X3
5.0
Trade Management
24SevenOffice
5.3
Sage X3
5.0
Trade Regulatory Compliance Management
24SevenOffice
7.8
Sage X3
5.0
Customs Entry Management
24SevenOffice
5.5
Sage X3
5.0
Customs Document Management
24SevenOffice
7.4
Sage X3
5.0
Customs Document Collaboration
24SevenOffice
8.0
Sage X3
5.0
Fulfillment Management
24SevenOffice
5.3
Sage X3
5.0
Inventory Visibility
24SevenOffice
9.0
Sage X3
5.0
Warehouse Workforce Management
24SevenOffice
5.0
Sage X3
5.0
Manufacturing
24SevenOffice
6.5
Sage X3
—
Production Process Design
24SevenOffice
8.6
Sage X3
—
Supply Chain Business Flows
24SevenOffice
6.8
Sage X3
—
Production Management
24SevenOffice
7.8
Sage X3
—
Contracted Manufacturing Management
24SevenOffice
4.9
Sage X3
—
Configuration Management
24SevenOffice
6.2
Sage X3
—
Work Definition
24SevenOffice
5.2
Sage X3
—
Work Execution
24SevenOffice
7.6
Sage X3
—
Advanced Fulfillment
24SevenOffice
6.2
Sage X3
—
Manufacturing Costs
24SevenOffice
4.9
Sage X3
—
Supply Chain
24SevenOffice
7.7
Sage X3
—
Forecasting
24SevenOffice
8.0
Sage X3
—
Inventory Planning
24SevenOffice
9.0
Sage X3
—
Multi-tier Supply Chain Planning
24SevenOffice
5.9
Sage X3
—
Performance Monitoring
24SevenOffice
7.8
Sage X3
—
Product Lifecycle Management
24SevenOffice
7.3
Sage X3
—
Ideation Management
24SevenOffice
8.0
Sage X3
—
Requirements Management
24SevenOffice
5.5
Sage X3
—
Proposal Management
24SevenOffice
4.5
Sage X3
—
Innovation Portfolio Management
24SevenOffice
7.0
Sage X3
—
Product Master Data Management
24SevenOffice
8.6
Sage X3
—
Vendor Portal
24SevenOffice
7.8
Sage X3
—
Project Portfolio Management
24SevenOffice
9.6
Sage X3
—
Pros
24SevenOffice
- Excellent UI that is easy to use. All features are a breeze.
- Because of the depth at which it has data, it can be used very well.
- Its integration with other ERP software is also possible for better analysis.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesSage X3
- The user interface has everything you would expect and in practical locations so you do not have to hunt and peck for the items you are looking for
- Drill-down from GL to submodules works seamlessly
- Easy import and export of data
- The software is relatively easy to manage

Verified User
Professional in Information Technology
Wholesale Company, 11-50 employeesCons
24SevenOffice
- Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
- The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
- We have had to pay for any support on the above issues.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Sage X3
- Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
- Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
- If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Verified User
Professional in Information Technology
Wholesale Company, 11-50 employeesAlternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.

Verified User
Professional in Information Technology
Financial Services Company, 10,001+ employeesSage X3
Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

Verified User
Professional in Information Technology
Wholesale Company, 11-50 employeesReturn on Investment
24SevenOffice
- We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
- That said the network issues represent lost hours/money.
- The added training is also expensive.
Senior Analyst, Operations
Aurora Health CareHospital & Health Care, 10,001+ employees
Sage X3
- Created efficiencies within the organization.
- Centralized data input and retrieval.
- Can be an expensive undertaking for an SMB.

Verified User
Professional in Information Technology
Wholesale Company, 11-50 employeesPricing Details
24SevenOffice
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Sage X3
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No