What users are saying about
10 Ratings
6 Ratings
10 Ratings
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Score 8.7 out of 101
6 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

2Checkout

2Checkout is great when you sell software licenses online or when you offer SaaS subscriptions. I don't think it can work in other scenarios.
Rodolfo M. Raya profile photo

iATS Payments

If you just need a basic payment processor, then iATS will work fine. If you are looking for more advanced integrations or automated functions then you may want to keep looking. We've utilized iATS for over 2 years and are currently in the process of switching to Classy/WePay due to the extra features they offer.
No photo available

Pros

2Checkout

  • 2Checkout handles credit cards that I would not be able to accept from my country.
  • Fraud prevention works. They saved me a couple of times and I appreciate that.
  • I always received my payments on time. I never had to complain.
Rodolfo M. Raya profile photo

iATS Payments

  • Excellent customer service
  • Can process ACH transactions as recurring donations
  • Integrates with Salesforce
  • Records name of credit card holder in iATS reports
  • Can process recurring donations on a monthly, quarterly, or yearly basis
No photo available

Cons

2Checkout

  • I get my payments via a Payoneer credit card. Sometimes I would prefer to receive a wire transfer instead but it is not so easy to switch payment methods.
  • Payment checking and purchase confirmation take about 10 minutes. It is not too much but for clients, it seems an eternity.
Rodolfo M. Raya profile photo

iATS Payments

  • Website form integration into Salesforce needs improvement. You can create custom questions on your website, but there is no way to have the data import into certain fields, it only syncs to the database in the iATS fields, which makes reporting very difficult.
  • It's very tedious to set up a recurring donation, in fact, every time I do it I have to have their support team walk me through and ensure it's set up correctly.
  • No option for donors to elect to cover the transaction fees.
  • Automatic email notifications from online transactions are limited.
  • Sometimes (but not always) there is a one day delay in the transactions syncing to the database.
No photo available

Alternatives Considered

2Checkout

Avangate Digital Commerce is more flexible, can be adjusted for your business needs.
Madina Mukhamedova profile photo

iATS Payments

Authorize.Net does not currently integrate with Salesforce which was a critical function that we needed, so we switched to iATS a little over 2 years ago once we implemented our Salesforce database. We are currently in the process of switching to Classy/WePay for the added features and better field mapping capabilities.
No photo available

Return on Investment

2Checkout

  • Conversion rate has grown up since we started using Avangate Digital Commerce
  • Refund rate has descreased also
Madina Mukhamedova profile photo

iATS Payments

  • Recurring donors have doubled by being able to automate the monthly transaction process.
  • Reporting based on information donors have filled out in online forms has been lacking due to the way the data syncs into the database. This has made donor targeting and segmentation difficult.
No photo available

Pricing Details

2Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
2SELL - 3.5% + 0.30 EUR per successful sale 2SUBSCRIBE - 4.5% + 0.40 EUR per successful sale 2MONETIZE - 6.0% + 0.50 EUR per successful sale

iATS Payments

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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