EchoSpan 360-Degree Feedback Tool vs Officevibe

• EchoSpan was extremely supportive in the initial training portion and is extremely quick to offer support when required.
• Filled our request for customization and were easy to work with.
• Excellent on-line training videos

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• Feedback from employees was both consistent and swift - it doesn't take employees long to respond to questions.
• You can diversify the areas in which you're seeking feedback.
• Dashboard metrics / reports were great.

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• EchoSpan's 360s are completely customizable, so content improvements are up to the user

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• The one thing that I wish I could change would be that I am also sent the same survey that the staff gets and my answers count. We're a very small office so I feel that my answers skew the results no matter how I answer the questions. And it also skews the results if I just don't answer them as well, so it would be nice if I could have the surveys not come to me.
• The only other thing you would want to be careful of if you are an office as small as ours is that even though the feedback is truly anonymous as far as the software is concerned - if you only have a few people in your office you can sometimes tell who wrote the comment simply because you're familiar with the way each person speaks and writes, and the words and phrases that they use. You just simply have to be careful to take it at it's face value as if you didn't know who wrote it. This really isn't a weakness of Officevibe itself - it's just simply due to the fact that when you work so closely with just a few people you tend to learn peoples writing styles. If you're a bigger office it probably won't be an issue.

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• Improved awareness of employee strengths and weaknesses

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• I used it to decide how best to allocate my resources for employee benefits and perks. I was able to find out which ones were truly important to them and which ones they didn't really care about so I knew which ones to spend my money on.
• I've also been able to see whether I'm doing a good job as a manager and where I need to improve, whether it be in terms of management style, leadership, communication or even things like policy - I'm able to see what is working and what isn't and make adjustments accordingly.

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