What users are saying about

Skype for Business

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Top Rated
1375 Ratings
15 Ratings
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Score 8.2 out of 101

Skype for Business

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Top Rated
1375 Ratings
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Score 7.8 out of 101

Add comparison

Likelihood to Recommend

3CX Phone System

The biggest advantage of 3CX is Windows operability. While it makes much more sense to use some flavor of Unix; there are situations where deploying in a Won environment makes sense. Once established, it can later be migrated to an inherently stable Unix environment. There are situations where an organization needs to be compatible with other installs, likely using Asterisk. That would be a strong consideration against 3CX.
Mike McCloskey profile photo

Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.
Exson Meza profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX Phone System
Skype for Business
7.6
High quality audio
3CX Phone System
Skype for Business
7.9
High quality video
3CX Phone System
Skype for Business
7.8
Low bandwidth requirements
3CX Phone System
Skype for Business
6.7
Mobile support
3CX Phone System
Skype for Business
8.0

Screen Sharing

3CX Phone System
Skype for Business
8.4
Desktop sharing
3CX Phone System
Skype for Business
8.7
Whiteboards
3CX Phone System
Skype for Business
8.1

Online Meetings / Events

3CX Phone System
Skype for Business
8.0
Calendar integration
3CX Phone System
Skype for Business
8.6
Meeting initiation
3CX Phone System
Skype for Business
8.2
Integrates with social media
3CX Phone System
Skype for Business
6.8
Record meetings / events
3CX Phone System
Skype for Business
8.1
Slideshows
3CX Phone System
Skype for Business
8.1

Online Events Collaboration

3CX Phone System
Skype for Business
7.9
Live chat
3CX Phone System
Skype for Business
8.9
Audience polling
3CX Phone System
Skype for Business
7.6
Q&A
3CX Phone System
Skype for Business
7.4

Online Events Security

3CX Phone System
Skype for Business
8.3
User authentication
3CX Phone System
Skype for Business
8.5
Participant roles & permissions
3CX Phone System
Skype for Business
8.1
Confidential attendee list
3CX Phone System
Skype for Business
8.4

Pros

  • Multi-platform support.
  • Available in free an in value-added tiers.
  • Stable
  • Mature product
Mike McCloskey profile photo
  • Skype for Business modernizes and simplifies telephony in your business.
  • Skype for Business offers a solution for each type of meeting. Your business can host all kinds of meetings from relaxed meetings, highly interactive collaborative sessions to more formal meetings with thousands of attendees.
  • All communications through Skype for Business, especially mobile, are secure. Skype for Business has the advantage of offering a variety of technologies and services to keep the owner's data secure.
  • With Skype for Business, the basic voice concepts are all those that respond, forward, redirect, transfer, and put on hold.
  • Enterprise Voice users can call co-workers in their VoIP or organizational PBX network, and they can also call any phone number even outside their organization.
  • Before joining a video call, make sure your camera is ready. You will see how you will look, the lighting, and the environment before going live.
Alexander Palma Ibarra profile photo

Cons

  • Stability under Windows
Mike McCloskey profile photo
  • Although it can also be used from the web, the most effective is that you install Skype on your computer or mobile (and your client as well). This is usually problematic for people who are not used to using technology.
  • Use the Microsoft system completely free of charge for a trial version so companies can validate if this application meets the expectations of the company.
  • Have a fully customized videoconference room with the logo and corporate colors of the company, with the Skype for Business account.
Alexander Palma Ibarra profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype for Business7.7
Based on 5 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.
Mandy Cramer profile photo

Usability

No score
No answers yet
No answers on this topic
Skype for Business9.9
Based on 4 answers
Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities
Jered Jones profile photo

Support

No score
No answers yet
No answers on this topic
Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.
Greg Golding profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

Both are great - 3CX was chosen for its Windows compatibility, The operation has been very straightforward and was easily integrated and maintained. The ability to migrate later to a stable Unix platform is considered a real plus. We have been very pleased with the ease of use and the stability that the 3CX system provides, even on a Windows platform.
Mike McCloskey profile photo
We select Skype for Business over Google Talk because in terms of image and sound quality Google Talk is not up to Skype, it must improve its transmission platform to compete with Skype.
Alexander Palma Ibarra profile photo

Return on Investment

  • Stable and inexpensive software.
  • uses basic computer equipment.
  • Interfaces with Industry standard VoIP switches.
Mike McCloskey profile photo
  • This multiplatform software has improved the interaction with the suppliers and customers of the company.
  • The software is highly secure and encrypts end-to-end communication by protecting the company's confidential data against cyber attacks, generating confidence in the company in each use.
  • This software has improved the communication channels with the other branches of the company, it has allowed us to carry out online training and train the staff.
  • The investment made in the purchase of this software has given its rewards an incalculable value, since it has allowed to improve communication, training and project management of the company with various clients.
Alexander Palma Ibarra profile photo

Pricing Details

3CX Phone System

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details