What users are saying about

Skype for Business

Top Rated
1230 Ratings

3CX Phone System

14 Ratings
Score 8.2 out of 101

Skype for Business

Top Rated
1230 Ratings
Score 7.8 out of 101

Add comparison

Likelihood to Recommend

3CX Phone System

The biggest advantage of 3CX is Windows operability. While it makes much more sense to use some flavor of Unix; there are situations where deploying in a Won environment makes sense. Once established, it can later be migrated to an inherently stable Unix environment. There are situations where an organization needs to be compatible with other installs, likely using Asterisk. That would be a strong consideration against 3CX.

Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX Phone System
Skype for Business
7.6
High quality audio
3CX Phone System
Skype for Business
7.9
High quality video
3CX Phone System
Skype for Business
7.9
Low bandwidth requirements
3CX Phone System
Skype for Business
6.6
Mobile support
3CX Phone System
Skype for Business
7.9

Screen Sharing

3CX Phone System
Skype for Business
8.4
Desktop sharing
3CX Phone System
Skype for Business
8.8
Whiteboards
3CX Phone System
Skype for Business
8.0

Online Meetings / Events

3CX Phone System
Skype for Business
8.0
Calendar integration
3CX Phone System
Skype for Business
8.6
Meeting initiation
3CX Phone System
Skype for Business
8.4
Integrates with social media
3CX Phone System
Skype for Business
6.7
Record meetings / events
3CX Phone System
Skype for Business
8.0
Slideshows
3CX Phone System
Skype for Business
8.1

Online Events Collaboration

3CX Phone System
Skype for Business
7.9
Live chat
3CX Phone System
Skype for Business
8.8
Audience polling
3CX Phone System
Skype for Business
7.5
Q&A
3CX Phone System
Skype for Business
7.2

Online Events Security

3CX Phone System
Skype for Business
8.3
User authentication
3CX Phone System
Skype for Business
8.4
Participant roles & permissions
3CX Phone System
Skype for Business
8.2
Confidential attendee list
3CX Phone System
Skype for Business
8.3

Pros

  • Multi-platform support.
  • Available in free an in value-added tiers.
  • Stable
  • Mature product
  • Ability for all users to download presentation content to their local machine during a presentation. This is a strength for Skype for Business as it allows presenters to share content quickly without having to send an email.
  • Ability to add Skype for Business Meeting Link in a meeting invite (Outlook Plug-In). This is a strength for Skype for Business as it integrates and works well with Outlook to provide a quick link to your conference call. This is extremely helpful for those who are traveling often and work via mobile device because the link is easy to access and quick to open.
  • The ability to add additional users to the call. This is a great strength for Skype for Business as it is an efficient and smooth way to add contacts to your meeting without having to end the call.

Cons

  • Stability under Windows
  • Lots of pop-ups
  • Can't send images from an iOS app
  • Sometimes annoying to use

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype for Business7.7
Based on 5 answers
I honestly feel that with most people using iPhone nowadays, it's easy to just call or use FaceTime if you need to be in touch with a client. Unless you need to have a conference call, there are plenty of ways to get in touch with a client otherwise besides using a somewhat inefficient program.

Usability

No score
No answers yet
No answers on this topic
Skype for Business9.8
Based on 4 answers
I find it very easy to use and easy to operate. It is definitely easy to get used to and from a user perspective is a solid product. I also find it to be very handy and useful for a small-mid-sized org like ours. It is easy to communicate effectively and get information quickly.

Support

No score
No answers yet
No answers on this topic
Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.

Implementation

No score
No answers yet
No answers on this topic
Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.

Alternatives Considered

Both are great - 3CX was chosen for its Windows compatibility, The operation has been very straightforward and was easily integrated and maintained. The ability to migrate later to a stable Unix platform is considered a real plus. We have been very pleased with the ease of use and the stability that the 3CX system provides, even on a Windows platform.
We used ooVoo before, but what made us switch is that almost all our clients have Skype for business and it makes everything easy if we don't have to invite the clients to some other platform. The most important reason for the switch is because Skype provides the best customer service and there are far fewer bugs and lags.

Return on Investment

  • Stable and inexpensive software.
  • uses basic computer equipment.
  • Interfaces with Industry standard VoIP switches.
  • It has reduced the cost of international calls.
  • On go meeting feature allows to attend meetings at any place
  • Can't really think of any negative impact.

Pricing Details

3CX Phone System

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details