What users are saying about

Skype for Business

Top Rated
1308 Ratings

3CX Phone System

14 Ratings
Score 8.2 out of 101

Skype for Business

Top Rated
1308 Ratings
Score 7.7 out of 101

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Likelihood to Recommend

3CX Phone System

The biggest advantage of 3CX is Windows operability. While it makes much more sense to use some flavor of Unix; there are situations where deploying in a Won environment makes sense. Once established, it can later be migrated to an inherently stable Unix environment. There are situations where an organization needs to be compatible with other installs, likely using Asterisk. That would be a strong consideration against 3CX.
Mike McCloskey profile photo

Skype for Business

Skype for Business is great for collaboration, instant communication, and for peer-to-peer calling. It does need to be managed with internal controls. For companies that use it, controls also need to be put into place to ensure that file sharing is appropriate and meets the corporate values. Communications should be business appropriate
Marie Rodriguez profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX Phone System
Skype for Business
7.6
High quality audio
3CX Phone System
Skype for Business
7.9
High quality video
3CX Phone System
Skype for Business
7.8
Low bandwidth requirements
3CX Phone System
Skype for Business
6.6
Mobile support
3CX Phone System
Skype for Business
7.9

Screen Sharing

3CX Phone System
Skype for Business
8.4
Desktop sharing
3CX Phone System
Skype for Business
8.7
Whiteboards
3CX Phone System
Skype for Business
8.1

Online Meetings / Events

3CX Phone System
Skype for Business
8.0
Calendar integration
3CX Phone System
Skype for Business
8.6
Meeting initiation
3CX Phone System
Skype for Business
8.2
Integrates with social media
3CX Phone System
Skype for Business
6.8
Record meetings / events
3CX Phone System
Skype for Business
8.1
Slideshows
3CX Phone System
Skype for Business
8.1

Online Events Collaboration

3CX Phone System
Skype for Business
7.9
Live chat
3CX Phone System
Skype for Business
8.9
Audience polling
3CX Phone System
Skype for Business
7.6
Q&A
3CX Phone System
Skype for Business
7.4

Online Events Security

3CX Phone System
Skype for Business
8.3
User authentication
3CX Phone System
Skype for Business
8.4
Participant roles & permissions
3CX Phone System
Skype for Business
8.1
Confidential attendee list
3CX Phone System
Skype for Business
8.4

Pros

  • Multi-platform support.
  • Available in free an in value-added tiers.
  • Stable
  • Mature product
Mike McCloskey profile photo
  • Skype for Business modernizes and simplifies telephony in your business.
  • Skype for Business offers a solution for each type of meeting. Your business can host all kinds of meetings from relaxed meetings, highly interactive collaborative sessions to more formal meetings with thousands of attendees.
  • All communications through Skype for Business, especially mobile, are secure. Skype for Business has the advantage of offering a variety of technologies and services to keep the owner's data secure.
  • With Skype for Business, the basic voice concepts are all those that respond, forward, redirect, transfer, and put on hold.
  • Enterprise Voice users can call co-workers in their VoIP or organizational PBX network, and they can also call any phone number even outside their organization.
  • Before joining a video call, make sure your camera is ready. You will see how you will look, the lighting, and the environment before going live.
Alexander Palma Ibarra profile photo

Cons

  • Stability under Windows
Mike McCloskey profile photo
  • Lots of pop-ups
  • Can't send images from an iOS app
  • Sometimes annoying to use
Andrew Breyen profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Skype for Business7.7
Based on 5 answers
I know for a fact the owners of our organization really like the tool. I know that for some reason the product took some getting used to when it was first implemented. That said, I know that it is used all the time and has become an integral tool for the organization
Greg Golding profile photo

Usability

No score
No answers yet
No answers on this topic
Skype for Business9.9
Based on 4 answers
I find it very easy to use and easy to operate. It is definitely easy to get used to and from a user perspective is a solid product. I also find it to be very handy and useful for a small-mid-sized org like ours. It is easy to communicate effectively and get information quickly.
Greg Golding profile photo

Support

No score
No answers yet
No answers on this topic
Skype for Business7.3
Based on 1 answer
I have never heard any of the engineers or techs say that they have has any problems with skype for business in terms of support from the manufacturer. With that said I am going to say that there are not many issues and when there are, they are fixed rather quicky.
Greg Golding profile photo

Implementation

No score
No answers yet
No answers on this topic
Skype for Business8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

Both are great - 3CX was chosen for its Windows compatibility, The operation has been very straightforward and was easily integrated and maintained. The ability to migrate later to a stable Unix platform is considered a real plus. We have been very pleased with the ease of use and the stability that the 3CX system provides, even on a Windows platform.
Mike McCloskey profile photo
Skype for Business is integrated into our existing Microsoft Office 365 installer, and because everyone on our campuses has a license for Office 365, every user can use it without any additional licensing. If a user wants to use it, they simply open it up and log in with their school-issued email.
Andrew Breyen profile photo

Return on Investment

  • Stable and inexpensive software.
  • uses basic computer equipment.
  • Interfaces with Industry standard VoIP switches.
Mike McCloskey profile photo
  • It has reduced the cost of international calls.
  • On go meeting feature allows to attend meetings at any place
  • Can't really think of any negative impact.
Oscar Quintanilla profile photo

Pricing Details

3CX Phone System

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details