What users are saying about
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Top Rated
1638 Ratings
22 Ratings
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Score 8.6 out of 101

Skype for Business

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Top Rated
1638 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

3CX Phone System

The 3CX system is a well-thought out phone system with many features and options. The plan pricing is very affordable and flexible depending on your business needs. However, the key to having a solid, well-performing system with 3CX is the quality of your Internet connection. You may want to discuss your Internet connection type and speeds with a 3CX reseller before deciding on a 3CX system.
No photo available

Skype for Business

It is a tool that adapts very well to meetings of a high professional level, being very effective for the transmission of information and the reduction of logistics expenses and the growth of the personnel. Skype adapts well as a tool of communication at a distance with the work teams, since it allows the reduction of the operative expenses and the execution times of the strategic instructions of the organization, guaranteeing the adequate use of the available time for the production of the company. It does not adapt very well for the organization of meetings at distances that merit communication with personnel located in communities of difficult access, which do not have an excellent connection to the internet, therefore the tool is more advisable for office activities but not field.
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Feature Rating Comparison

Performance & Compatibility of Online Events Software

3CX Phone System
Skype for Business
7.3
High quality audio
3CX Phone System
Skype for Business
8.1
High quality video
3CX Phone System
Skype for Business
7.8
Low bandwidth requirements
3CX Phone System
Skype for Business
6.0
Mobile support
3CX Phone System
Skype for Business
7.2

Screen Sharing

3CX Phone System
Skype for Business
8.2
Desktop sharing
3CX Phone System
Skype for Business
8.4
Whiteboards
3CX Phone System
Skype for Business
8.0

Online Meetings / Events

3CX Phone System
Skype for Business
8.1
Calendar integration
3CX Phone System
Skype for Business
8.7
Meeting initiation
3CX Phone System
Skype for Business
8.3
Integrates with social media
3CX Phone System
Skype for Business
7.3
Record meetings / events
3CX Phone System
Skype for Business
7.9
Slideshows
3CX Phone System
Skype for Business
8.4

Online Events Collaboration

3CX Phone System
Skype for Business
8.3
Live chat
3CX Phone System
Skype for Business
8.6
Audience polling
3CX Phone System
Skype for Business
8.3
Q&A
3CX Phone System
Skype for Business
8.0

Online Events Security

3CX Phone System
Skype for Business
8.1
User authentication
3CX Phone System
Skype for Business
8.3
Participant roles & permissions
3CX Phone System
Skype for Business
7.8
Confidential attendee list
3CX Phone System
Skype for Business
8.3

Pros

3CX Phone System

  • Simplicity: Using a single 3CX interface we can manage every phone and extension used throughout our company.
  • Flexibility: There are a wide variety of options to configure each extension and phone. Changing anything after the hardware is deployed is very easy.
  • Portability: Phones with 3CX can be easily moved or repurposed within an office or at remote locations, including users' homes. The mobile app allows users to use their office extension anywhere without exposing their cell number.
No photo available

Skype for Business

  • Ability for all users to download presentation content to their local machine during a presentation. This is a strength for Skype for Business as it allows presenters to share content quickly without having to send an email.
  • Ability to add Skype for Business Meeting Link in a meeting invite (Outlook Plug-In). This is a strength for Skype for Business as it integrates and works well with Outlook to provide a quick link to your conference call. This is extremely helpful for those who are traveling often and work via mobile device because the link is easy to access and quick to open.
  • The ability to add additional users to the call. This is a great strength for Skype for Business as it is an efficient and smooth way to add contacts to your meeting without having to end the call.
Sondra Kinder profile photo

Cons

3CX Phone System

  • No real complaints
No photo available

Skype for Business

  • It would be helpful if there was an easier way to review previous IM messaging. Currently, the messaging is ordered by when the IM was sent/received. It would be more helpful to consolidate these threads into a single thread by contact making sure to keep the date and time stamps. People tend to remember who they spoke with rather than what day so I feel this feature would be helpful.
  • If recording content, it can be quite a while before the recording is downloaded in its entirety making it difficult to share recordings quickly. If this could be optimized somehow, this would be very helpful. Perhaps, the recording downloads as it records? I'm not sure [of a] technical way to improve, but if optimized, this would be a huge plus.
Sondra Kinder profile photo

Likelihood to Renew

3CX Phone System

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.9
Based on 5 answers
I know for a fact the owners of our organization really like the tool. I know that for some reason the product took some getting used to when it was first implemented. That said, I know that it is used all the time and has become an integral tool for the organization
Greg Golding profile photo

Usability

3CX Phone System

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 6.5
Based on 8 answers
Usability is great. Everyone in the organization can use basic chat functions and other features (like video conference, and screen share,) enhance the products capabilities
Jered Jones profile photo

Support

3CX Phone System

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 5.0
Based on 5 answers
Did not use support
Cristian Bodnarasec profile photo

Implementation

3CX Phone System

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 8.2
Based on 1 answer
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding profile photo

Alternatives Considered

3CX Phone System

Both are great - 3CX was chosen for its Windows compatibility, The operation has been very straightforward and was easily integrated and maintained. The ability to migrate later to a stable Unix platform is considered a real plus. We have been very pleased with the ease of use and the stability that the 3CX system provides, even on a Windows platform.
Mike McCloskey profile photo

Skype for Business

Slack has a highly loved functionality, the channels. This is really missing from Skype for Business, but other than that, functionality wise, they pretty much the same, and Skype for Business does a great job when it comes to communication and collaboration. The integration with other MS products makes this tool a no-brainer.
Akos Krommer, CISA, ACDA profile photo

Return on Investment

3CX Phone System

  • Stable and inexpensive software.
  • uses basic computer equipment.
  • Interfaces with Industry standard VoIP switches.
Mike McCloskey profile photo

Skype for Business

  • It drastically improved the communication and collaboration within my company
  • Much more effective meetings
  • Less need for personal meetings
Akos Krommer, CISA, ACDA profile photo

Pricing Details

3CX Phone System

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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