What users are saying about

3dcart

5 Ratings

SellerCloud

1 Ratings

3dcart

5 Ratings
Score 6.4 out of 101

SellerCloud

1 Ratings
Score 8 out of 101

Add comparison

Likelihood to Recommend

3dcart

3dcart is well suited to getting a site up and running quickly with shopping cart capabilities. The merchant account set up was easy and there are inventory and shipping capabilities, as well. It is a very powerful tool for a small business without full time IT support on staff. While I did not have many products, it seemed like a merchant with a large inventory would have to spend a great deal of time on setting up the store

SellerCloud

Great for a business selling on lots of channels looking for a cost effective solution

Feature Rating Comparison

Online Storefront

3dcart
7.0
SellerCloud
6.0
Product catalog & listings
3dcart
8.0
SellerCloud
6.0
Product management
3dcart
8.0
SellerCloud
5.0
Branding
3dcart
6.0
SellerCloud
Mobile storefront
3dcart
6.0
SellerCloud
Product variations
3dcart
8.0
SellerCloud
Website integration
3dcart
7.0
SellerCloud
Visual customization
3dcart
6.0
SellerCloud
Bulk product upload
3dcart
SellerCloud
7.0

Online Shopping Cart

3dcart
9.0
SellerCloud
Checkout user experience
3dcart
9.0
SellerCloud

Online Payment System

3dcart
8.0
SellerCloud
eCommerce security
3dcart
8.0
SellerCloud

eCommerce Marketing

3dcart
7.5
SellerCloud
Promotions & discounts
3dcart
10.0
SellerCloud
SEO
3dcart
5.0
SellerCloud

eCommerce Business Management

3dcart
8.0
SellerCloud
7.2
Custom functionality
3dcart
8.0
SellerCloud
4.0
Multi-site management
3dcart
SellerCloud
8.0
Order processing
3dcart
SellerCloud
8.0
Inventory management
3dcart
SellerCloud
8.0
Shipping
3dcart
SellerCloud
8.0

Pros

  • Strong shopping cart capabilities, with all types of promotions and discounting capabilities. Easy to set up the promotion and implement the campaign.
  • Integration with our email provider to be able to segment buyers based on timing of purchase.
  • Easy to use blog, was able to set up each post simply and create SEO/Meta tags associated with each post.
  • Products set up was easy and there are options for categories and classes to make setting up the store easy.
  • Easy to use for someone with no programming skills.
  • Multichannel / Omnichannel connectivity to integrate with a ridiculous number of channels
  • Cost effective solution compared to Netsuite/ChannelAdvisor
  • Reliable with great support

Cons

  • Using images on the site and in the blog was a cumbersome process. The upload was easy enough, but finding and using the image after upload was terrible. The navigation of the images was difficult and there were no sort functions.
  • For a simple site without the need for a log in admin or shipping, these functions and capabilities were not easily hidden or removed. You needed to have a programmer go into the code to remove them. For a tool like 3dcart, it seemed to be something they could have taken care of with check boxes in the settings.
  • While expected, the templates available were very basic and simple. To enhance the look of your site, you will need a programmer or pay for the premium templates.
  • User Interface is a bit of a mess and needs an upgrade but you get used to it over time
  • Support is impersonal and they have a confusing ticket system

Likelihood to Renew

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
No answers on this topic

Alternatives Considered

Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which were all part of the package right from the start.
Best balance of functionality and cost.

Return on Investment

  • Enhanced customer service with ticket system.
  • Was able to quickly set up shop and get started on the web.
  • It has had a positive impact, allowing me to launch products on multiple channels simply and quickly
  • It has allowed me to run a growing business with a minimum of resources

Pricing Details

3dcart

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SellerCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details