What users are saying about
99 Ratings
10 Ratings
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Score 7.8 out of 101
99 Ratings
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Score 9.3 out of 101

Likelihood to Recommend

Project Estimator

If you are considering purchasing this (very expensive) software, there is a 100% chance you are doing so because you have been awarded a Government contract that dictates you use 4Clicks Project Estimator. There are plenty of easier to use estimating packages out in the world, but you can't use any of them if you have a contract that requires 4Clicks.
Tim Corbett profile photo

HCSS

Our operation uses several pieces of what we call specialty equipment (not used every day on every job). The foreman when finished will give a location of where this equipment is left, this many times can be very vague and lead to a lowboy driver trying to block around to find the piece or driving down a street he cannot get turned around in. With the GPS devices, the driver can pinpoint exactly where the unit is and if he has room to turn around at that location.
Olaf Johnson profile photo

Feature Rating Comparison

Estimating

Project Estimator
5.2
HCSS
Takeoff tools
Project Estimator
5.0
HCSS
Job costing
Project Estimator
2.0
HCSS
Cost databases
Project Estimator
7.0
HCSS
Cost calculator
Project Estimator
6.0
HCSS
Bid creation
Project Estimator
6.0
HCSS

Construction Productivity

Project Estimator
HCSS
6.7
Plan distribution & viewing
Project Estimator
HCSS
6.8
Plan markups & sharing
Project Estimator
HCSS
6.5
Issue tracking & punchlists
Project Estimator
HCSS
6.2
Photo documentation
Project Estimator
HCSS
8.5
Jobsite reports
Project Estimator
HCSS
7.7
Document sharing
Project Estimator
HCSS
7.0
RFI tools
Project Estimator
HCSS
3.0
Collaboration & approvals
Project Estimator
HCSS
6.4
Mobile app
Project Estimator
HCSS
8.6

Pros

Project Estimator

  • The estimates it produces are simple and easy to follow. The formatting is good.
  • The tech support provided is very attentive.
Tim Corbett profile photo

HCSS

  • The customer service at HCSS is outstanding. You can always get a person on the phone and the expertise provided with all products is above expectations.
  • The HCSS user conferences are great for all skill levels and applications. There's something for everybody and the presenters have the knowledge and willingness to address your needs and concerns.
  • Their implementation process is well organized and executed. Going to their office for implementation is highly recommended.
No photo available

Cons

Project Estimator

  • The software feels 20 years old. It has not kept up with modern times, and practically functions like an old DOS program.
  • Clunky interface, arcane commands.
  • Even their training info focuses on hotkeys like this is 1995. Even though I am of an age to remember computers in 1995, the younger generations of managers/estimators are not. It is time to bring the software into the new century!
Tim Corbett profile photo

HCSS

  • Their mobile offerings vary too widely between iOS and Android where Android is available. We are a BYOD (Bring Your Own Device) company and have many users split between iOS and Android products. This causes issues as HCSS is iOS only for E360, and on HeavyJob they are typically a year behind in parity between iOS and Android with the former the most up to date. Would like to see a cross platform app that mirrors where they are heading with their web app offerings.
  • Their mobile applications do not always send data two ways. For example, jobs, cost codes, employees and equipment lists update to the HCSS field app but you can not see other time statistics from other foremen unless you are a manager on the iOS manager app, manager web app or desktop app. Only what is in the local tablet's database is what the foreman can see. This also causes issues when a tablet fails without a backup and restore made to the local database. In this instance, though all data sent in is stored in the main system, the foreman loses any history they may have had on the tablet.
  • HeavyJob serves as our timekeeping system for our field crews. As such it would be nice to be able to apply time entry rules and workflow routing to ensure data is keyed in a timely fashion and routed to the correct individuals. All approvals work on a filter basis requiring each manager to seek and find unapproved time. It is nearly impossible to enforce time entry deadlines without custom built alerts and followup reporting for zero time and missing time cards.
No photo available

Usability

Project Estimator

No score
No answers yet
No answers on this topic

HCSS

HCSS 9.1
Based on 1 answer
Service after the sale, quality updates on a regular basis, listening to customers issues.
Casey Dillon profile photo

Support

Project Estimator

No score
No answers yet
No answers on this topic

HCSS

HCSS 9.9
Based on 34 answers
HCSS Technical Support has the best customer service that I have even seen. Phone calls into the help center are answered immediately and problems can usually be solved right over the phone. Their technical support staff is very knowledgeable.
Joseph McElwee profile photo

Implementation

Project Estimator

No score
No answers yet
No answers on this topic

HCSS

HCSS 8.9
Based on 32 answers
No it was in place when I came to work at this company.
Jim Murray profile photo

Alternatives Considered

Project Estimator

WinEst uses much the same database (RS Means/Gordion type) and has a similar interface. It is a bit cheaper.
Tim Corbett profile photo

HCSS

We used to use Estimating Link. It was very helpful in our transition to a larger company. It was like HeavyBid light, but also a fraction of the cost.
Christian Long profile photo

Return on Investment

Project Estimator

  • As stated before, if you are buying this software, it is because you have a contract forcing you to. While it does work, it is clunky, awkward, and very expensive.
  • The price of the software and databases has always been high, but with the fairly recent acquisition of 4Clicks by Gordion (who also bought RS Means for their databases), there is literally no competition. Prices will continue to be very high, with no check on how high they can go.
  • Again, can't fault 4Clicks tech support, as I think it is the best in the industry. They know their product and they respond to issues immediately. Considering what we spend a year for this product, however, you would expect nothing less.
Tim Corbett profile photo

HCSS

  • Helped with winning more projects
  • Escalation features is a time saver
  • Advance calculations help me have confidence in my bids
Kristen Silvan profile photo

Pricing Details

Project Estimator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HCSS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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