What users are saying about
3 Ratings
221 Ratings
3 Ratings
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Score 9.6 out of 101
221 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

7shifts

This product is well suited for businesses of all sizes. Its ease of use makes it a valuable resource for not only management and ownership but also for the staff. Using it to communicate with staff when a new beer is being tapped is key for us. I can message the entire staff and they can respond to the group with any questions or comments.
Jayelynn Willman profile photo

HotSchedules

Absolutely appropriate for restaurant workers. Less so for manufacturing, but it does gather the labor data effectively when everyone logs in properly.
Shannon Carpenter profile photo

Pros

7shifts

  • Easy of scheduling: allows setup templates
  • Communication with staff: an employee directly or my department
  • Affordable: offers a lot of functions without being overly priced
Jayelynn Willman profile photo

HotSchedules

  • Store Logs - the ability to record daily events. It provides the review for the monthly results, or even a staff members training progress.
  • Scheduler - divide your staff into various departments so your managers can focus on meeting guest needs in smaller groups. Also a great communication tool as it sends out the schedules in a way convenient to the staff member.
  • Reports - we only use 5 of 30+ reports, but those provide us material for managers to keep the business on track throughout the day.
Frank Jameson profile photo

Cons

7shifts

  • iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
  • When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
Jayelynn Willman profile photo

HotSchedules

  • Configuration is key - there can be bumps after bringing a new business into HotSchedules so the terminology has to be different for each one.
  • Scheduler - on the old one, there use to be a key that explained the hot keys, now its missing. Probably under Support, but it used to be on the scheduler screen.
Frank Jameson profile photo

Likelihood to Renew

7shifts

No score
No answers yet
No answers on this topic

HotSchedules

HotSchedules 9.1
Based on 2 answers
Ease of use, efficiently creating and posting staff schedules.
Sawyer Harrison profile photo

Usability

7shifts

No score
No answers yet
No answers on this topic

HotSchedules

HotSchedules 7.9
Based on 8 answers
Perfect for the restaurant industry.
Shannon Scally profile photo

Support

7shifts

No score
No answers yet
No answers on this topic

HotSchedules

HotSchedules 8.9
Based on 4 answers
HotSchedules Support is fast and VERY informative. I can generally solve any issue I have within 30 minutes or less. They are helpful and I do not have to go though MANY channels to a simple issue.
Frances (Franny) Spellman profile photo

Alternatives Considered

7shifts

For me, 7Shifts has the same amount of functionality, but for a much better price. The app functionality of 7shifts was easier to navigate and allowed me to do more than HotSchedules. I've recommended it to several other local businesses who have implemented it as well and had great luck.
Jayelynn Willman profile photo

HotSchedules

I believe HotSchedules is a premier tool for our businesses. Our last scheduler app did not provide the store log feature, where as HotSchedules provides all of the features that we need and MORE. Reports, Staff Journals, tracking task assignments, handling multiple time off requests. Best part, we still haven't used everything it provides.
Frank Jameson profile photo

Return on Investment

7shifts

  • Doing the schedule from the iPhone app is not as simple as the desktop or iPad platform. I'd like to see it more streamlined.
Jayelynn Willman profile photo

HotSchedules

  • Saving time on scheduling means our managers can focus more on guest experience, managing the floor and other areas that contribute to the success of our business.
Amanda Zelichowski profile photo

Pricing Details

7shifts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HotSchedules

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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