8x8 Virtual Office Enterprise Suite

11 Ratings
Score 7.6 out of 101

FreeConferenceCall.com

8 Ratings
Score 8.3 out of 101

Add comparison

Likelihood to Recommend

8x8 Virtual Office Enterprise Suite

Some of the best scenarios are working remotely. It really allows you to get everything you need out of an office phone right from your computer/cell without any need for hardware. It's not great when you've already plugged in a dialer of some sort, or software like Outreach.io that has some overlap in features (click to dial, especially).

FreeConferenceCall.com

I think that FreeConferenceCall.com is great for intra-staff calling that doesn't require a high level of security or online interface. I would not recommend it for large calls, calls with outside groups. It is also not great for situations where the call organizer needs to mute callers or know who is on the phone in real time.

Feature Rating Comparison

Cloud PBX

8x8 Virtual Office Enterprise Suite
8.4
FreeConferenceCall.com
8.0
Hosted PBX
8x8 Virtual Office Enterprise Suite
8.0
FreeConferenceCall.com
8.5
Multi-level Interactive Voice Response (IVR)
8x8 Virtual Office Enterprise Suite
8.0
FreeConferenceCall.com
8.0
User templates
8x8 Virtual Office Enterprise Suite
7.0
FreeConferenceCall.com
Call reports
8x8 Virtual Office Enterprise Suite
9.0
FreeConferenceCall.com
7.4
Directory of employee names
8x8 Virtual Office Enterprise Suite
10.0
FreeConferenceCall.com

Call Management

8x8 Virtual Office Enterprise Suite
8.4
FreeConferenceCall.com
6.0
Answering rules
8x8 Virtual Office Enterprise Suite
6.0
FreeConferenceCall.com
Call recording
8x8 Virtual Office Enterprise Suite
7.0
FreeConferenceCall.com
6.0
Call park
8x8 Virtual Office Enterprise Suite
9.0
FreeConferenceCall.com
Call screening
8x8 Virtual Office Enterprise Suite
10.0
FreeConferenceCall.com
Message alerts
8x8 Virtual Office Enterprise Suite
10.0
FreeConferenceCall.com

VoIP system collaboration

8x8 Virtual Office Enterprise Suite
FreeConferenceCall.com
9.0
Audio conferencing
8x8 Virtual Office Enterprise Suite
FreeConferenceCall.com
9.0

Pros

  • Managing VM
  • Caller ID
  • Virtual TXT
  • Conference line
  • Password protected communications
  • Intra-staff calling

Cons

  • Integration with Insidesales/Salesforce/Outreach/etc.
  • RAM usage could be lower
  • Cross platform?
  • It would be nice if the custom greeting feature were included in the free features.
  • One of the premium features should be a secured line option, that's protected from intrusion.
  • A contacts list would help to note common callers and identify callers who show up as "wireless caller" in the detail report.

Likelihood to Renew

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
It is so user friendly.

Usability

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.

Support

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
I have had no need for support to get involved. This product works perfectly for years.

Implementation

No score
No answers yet
No answers on this topic
FreeConferenceCall.com10.0
Based on 1 answer
It's a no brainer!

Alternatives Considered

I had no control over this but we are using 8x8 virtual office enterprise suite to get some of the functionality, mostly click to dial and contact handling. It's not exactly a competitor, but if you're looking for an easy way to utilize your company phone system remotely, I've had a great experience, including working from home for an entire month on it.
We have an internal telephony system, which we use for internal conference calling. We use freeconferencecall.com for calls with multiple outside parties, so that they can call in at their convenience. We have not used alternatives to freeconferencecall.com that would also allow that convenience.

Return on Investment

  • I've reached more leads and contacts than before because I can text to set appointments
  • Freeconferencecall.com has had only positive ROI because our company does not need to pay for a teleconferencing service.

Pricing Details

8x8 Virtual Office Enterprise Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FreeConferenceCall.com

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details