What users are saying about
2 Ratings
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509 Ratings
2 Ratings
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Score 8.3 out of 101

Salesforce Einstein Analytics

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509 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
No photo available

Salesforce Einstein Analytics

Salesforce works great for a large team since everyone sees the same screen and easily sees questions and comments that have already been addressed, so "double responses" are minimal. For new businesses starting out on Twitter or Facebook this works for automation but more advanced users will want something that supports Instagram, high quality images, and video. Additionally, the cost is high. Automation and response can be done more efficiently from competitors at a lower cost.
No photo available

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Salesforce Einstein Analytics
7.8
Customizable dashboards
9 Spokes
9.0
Salesforce Einstein Analytics
8.0
Pixel Perfect reports
9 Spokes
Salesforce Einstein Analytics
7.5
Report Formatting Templates
9 Spokes
Salesforce Einstein Analytics
7.8

Ad-hoc Reporting

9 Spokes
7.0
Salesforce Einstein Analytics
7.7
Drill-down analysis
9 Spokes
7.0
Salesforce Einstein Analytics
8.0
Formatting capabilities
9 Spokes
Salesforce Einstein Analytics
7.7
Integration with R or other statistical packages
9 Spokes
Salesforce Einstein Analytics
7.3
Report sharing and collaboration
9 Spokes
Salesforce Einstein Analytics
8.0

Data Discovery and Visualization

9 Spokes
10.0
Salesforce Einstein Analytics
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Salesforce Einstein Analytics
8.5
Location Analytics / Geographic Visualization
9 Spokes
Salesforce Einstein Analytics
8.2
Predictive Analytics
9 Spokes
Salesforce Einstein Analytics
7.7

Access Control and Security

9 Spokes
9.0
Salesforce Einstein Analytics
8.2
Multi-User Support (named login)
9 Spokes
9.0
Salesforce Einstein Analytics
8.1
Role-Based Security Model
9 Spokes
Salesforce Einstein Analytics
8.0
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Salesforce Einstein Analytics
8.4
Single Sign-On (SSO)
9 Spokes
Salesforce Einstein Analytics
8.4

Mobile Capabilities

9 Spokes
8.0
Salesforce Einstein Analytics
7.9
Responsive Design for Web Access
9 Spokes
6.0
Salesforce Einstein Analytics
8.2
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Salesforce Einstein Analytics
8.2
Dedicated iOS Application
9 Spokes
Salesforce Einstein Analytics
7.8
Dedicated Android Application
9 Spokes
Salesforce Einstein Analytics
7.5

Report Output and Scheduling

9 Spokes
Salesforce Einstein Analytics
7.7
Publish to Web
9 Spokes
Salesforce Einstein Analytics
7.8
Publish to PDF
9 Spokes
Salesforce Einstein Analytics
8.2
Report Versioning
9 Spokes
Salesforce Einstein Analytics
7.6
Report Delivery Scheduling
9 Spokes
Salesforce Einstein Analytics
7.7
Delivery to Remote Servers
9 Spokes
Salesforce Einstein Analytics
7.3

Application Program Interfaces (APIs) / Embedding

9 Spokes
Salesforce Einstein Analytics
7.3
REST API
9 Spokes
Salesforce Einstein Analytics
7.4
Javascript API
9 Spokes
Salesforce Einstein Analytics
7.3
iFrames
9 Spokes
Salesforce Einstein Analytics
7.2
Java API
9 Spokes
Salesforce Einstein Analytics
7.3
Themeable User Interface (UI)
9 Spokes
Salesforce Einstein Analytics
7.2
Customizable Platform (Open Source)
9 Spokes
Salesforce Einstein Analytics
7.6

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
No photo available

Salesforce Einstein Analytics

  • Reporting.
  • BI
  • Data visualization.
No photo available

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
No photo available

Salesforce Einstein Analytics

  • Limited access.
  • Need a dedicated engineer.
  • Pricey.
No photo available

Support

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
No photo available

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Implementation

9 Spokes

No score
No answers yet
No answers on this topic

Salesforce Einstein Analytics

Salesforce Einstein Analytics 6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
No photo available

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
No photo available

Salesforce Einstein Analytics

The analytics from Salesforce doesn't stack up against competitors. I'd love a one-stop platform, where I could get all of my email automation, CRM, and website KPI data tracking done, but that isn't Salesforce. I really like the website analytics from FullStory, and I like the analytics from SharpSpring a lot better than those from Salesforce.
Nicholas Farmen profile photo

Screenshots

Salesforce Einstein Analytics

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Einstein Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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