9 Spokes vs Salesforce Einstein Analytics

Likelihood to Recommend

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.

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Verified User

C-Level Executive in Professional Services

Medical Practice Company, 11-50 employees

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Feature Rating Comparison

9 Spokes

Salesforce Einstein Analytics

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

9 Spokes

Salesforce Einstein Analytics

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

9 Spokes

Salesforce Einstein Analytics

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

9 Spokes

Salesforce Einstein Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

9 Spokes

Salesforce Einstein Analytics

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated iOS Application

Dedicated Android Application

9 Spokes

Salesforce Einstein Analytics

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

9 Spokes

Salesforce Einstein Analytics

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Grouping several apps in one place for easy viewing.
Clean dashboard interface that looks uncluttered when viewing several apps at once.
Setting up the apps is a breeze when the platform supports them.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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It has dashboards that, out of the box, can be useful for people who do not want to put in much effort in creating custom dashboards. It also has the ability to customize dashboards so you can add more info and functionality to your dashboards if the need arises.
The developers are continually investing in the platform and providing improvements, and listen to customer feedback and feature requests. They regularly update the app and provide more functionality which has been beneficial to our institution.
Native integration and natural connection if your organization is already using Salesforce. Super easy to set up and works well with Salesforce. Very smooth and natural when connecting it to your Salesforce instance.
Excellent visual experience for presenting data. Users find it so much easier to navigate and view data in a visual way, which allows them to drive their performance in the right directions.
Has the ability to pull data not only from Salesforce but from other external systems and databases, making it an all-around BI tool. Mixing data from Salesforce and other third-party systems puts all your data in one place which can easily be ingested by decision-makers and executives.

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Verified User

Manager in Information Technology

Higher Education Company, 1001-5000 employees

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Cons

Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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When we started with SAC we did not realize for it to be effective it would require a FTE to be the administrator.
You need an energetic, self-starting person to be the administrator to get the most value out of your investment.
You need ELT buy-in to make all parties accountable for their assigned duties.

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Richard Peterson

Senior Digital Marketing Specialist

BroanBuilding Materials, 5001-10,000 employees

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Support Rating

9 Spokes 5.0

Based on 1 answer

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

Salesforce Einstein Analytics 6.0

Based on 1 answer

An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes

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Verified User

Director in Sales

Higher Education Company, 201-500 employees

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Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.

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Jeffrey Smith

Director of Marketing

Abacus Life Settlements, LLCFinancial Services, 11-50 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

9 Spokes

Salesforce Einstein Analytics

9 Spokes

Salesforce Einstein Analytics

9 Spokes

Salesforce Einstein Analytics

Likelihood to Recommend

9 Spokes

Salesforce Einstein Analytics

Feature Rating Comparison

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Dedicated iOS Application

Dedicated Android Application

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

9 Spokes

Salesforce Einstein Analytics

Cons

9 Spokes

Salesforce Einstein Analytics

Support Rating

9 Spokes

Salesforce Einstein Analytics

Implementation Rating

9 Spokes

Salesforce Einstein Analytics

Alternatives Considered

9 Spokes

Salesforce Einstein Analytics

Screenshots

9 Spokes

Salesforce Einstein Analytics

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison