What users are saying about
2 Ratings
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539 Ratings
2 Ratings
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Score 8.8 out of 100

Salesforce Einstein Analytics

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539 Ratings
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Score 8 out of 100

Likelihood to Recommend

9 Spokes

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

9 Spokes
9.0
Salesforce Einstein Analytics
7.8
Customizable dashboards
9 Spokes
9.0
Salesforce Einstein Analytics
8.0
Pixel Perfect reports
9 Spokes
Salesforce Einstein Analytics
7.5
Report Formatting Templates
9 Spokes
Salesforce Einstein Analytics
7.8

Ad-hoc Reporting

9 Spokes
7.0
Salesforce Einstein Analytics
7.6
Drill-down analysis
9 Spokes
7.0
Salesforce Einstein Analytics
7.9
Formatting capabilities
9 Spokes
Salesforce Einstein Analytics
7.7
Integration with R or other statistical packages
9 Spokes
Salesforce Einstein Analytics
7.1
Report sharing and collaboration
9 Spokes
Salesforce Einstein Analytics
7.8

Data Discovery and Visualization

9 Spokes
10.0
Salesforce Einstein Analytics
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
9 Spokes
10.0
Salesforce Einstein Analytics
8.7
Location Analytics / Geographic Visualization
9 Spokes
Salesforce Einstein Analytics
8.2
Predictive Analytics
9 Spokes
Salesforce Einstein Analytics
7.6

Access Control and Security

9 Spokes
9.0
Salesforce Einstein Analytics
8.2
Multi-User Support (named login)
9 Spokes
9.0
Salesforce Einstein Analytics
8.1
Role-Based Security Model
9 Spokes
Salesforce Einstein Analytics
7.9
Multiple Access Permission Levels (Create, Read, Delete)
9 Spokes
Salesforce Einstein Analytics
8.3
Single Sign-On (SSO)
9 Spokes
Salesforce Einstein Analytics
8.4

Mobile Capabilities

9 Spokes
8.0
Salesforce Einstein Analytics
7.9
Responsive Design for Web Access
9 Spokes
6.0
Salesforce Einstein Analytics
8.3
Dashboard / Report / Visualization Interactivity on Mobile
9 Spokes
10.0
Salesforce Einstein Analytics
8.2
Dedicated iOS Application
9 Spokes
Salesforce Einstein Analytics
7.7
Dedicated Android Application
9 Spokes
Salesforce Einstein Analytics
7.5

Report Output and Scheduling

9 Spokes
Salesforce Einstein Analytics
7.6
Publish to Web
9 Spokes
Salesforce Einstein Analytics
7.6
Publish to PDF
9 Spokes
Salesforce Einstein Analytics
7.8
Report Versioning
9 Spokes
Salesforce Einstein Analytics
7.5
Report Delivery Scheduling
9 Spokes
Salesforce Einstein Analytics
7.6
Delivery to Remote Servers
9 Spokes
Salesforce Einstein Analytics
7.3

Application Program Interfaces (APIs) / Embedding

9 Spokes
Salesforce Einstein Analytics
7.0
REST API
9 Spokes
Salesforce Einstein Analytics
7.0
Javascript API
9 Spokes
Salesforce Einstein Analytics
7.0
iFrames
9 Spokes
Salesforce Einstein Analytics
7.0
Java API
9 Spokes
Salesforce Einstein Analytics
7.1
Themeable User Interface (UI)
9 Spokes
Salesforce Einstein Analytics
6.7
Customizable Platform (Open Source)
9 Spokes
Salesforce Einstein Analytics
7.3

Pros

9 Spokes

  • Grouping several apps in one place for easy viewing.
  • Clean dashboard interface that looks uncluttered when viewing several apps at once.
  • Setting up the apps is a breeze when the platform supports them.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

  • It has dashboards that, out of the box, can be useful for people who do not want to put in much effort in creating custom dashboards. It also has the ability to customize dashboards so you can add more info and functionality to your dashboards if the need arises.
  • The developers are continually investing in the platform and providing improvements, and listen to customer feedback and feature requests. They regularly update the app and provide more functionality which has been beneficial to our institution.
  • Native integration and natural connection if your organization is already using Salesforce. Super easy to set up and works well with Salesforce. Very smooth and natural when connecting it to your Salesforce instance.
  • Excellent visual experience for presenting data. Users find it so much easier to navigate and view data in a visual way, which allows them to drive their performance in the right directions.
  • Has the ability to pull data not only from Salesforce but from other external systems and databases, making it an all-around BI tool. Mixing data from Salesforce and other third-party systems puts all your data in one place which can easily be ingested by decision-makers and executives.
Anonymous | TrustRadius Reviewer

Cons

9 Spokes

  • Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
  • iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

  • When we started with SAC we did not realize for it to be effective it would require a FTE to be the administrator.
  • You need an energetic, self-starting person to be the administrator to get the most value out of your investment.
  • You need ELT buy-in to make all parties accountable for their assigned duties.
Richard Peterson | TrustRadius Reviewer

Support Rating

9 Spokes

9 Spokes 5.0
Based on 1 answer
Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Implementation Rating

9 Spokes

No score
No answers yet
No answers on this topic

Salesforce Einstein Analytics

Salesforce Einstein Analytics 6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Alternatives Considered

9 Spokes

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith | TrustRadius Reviewer

Screenshots

Salesforce Einstein Analytics

Pricing Details

9 Spokes

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Einstein Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

9 Spokes
7.0
Salesforce Einstein Analytics
8.0

Support Rating

9 Spokes
5.0
Salesforce Einstein Analytics

Implementation Rating

9 Spokes
Salesforce Einstein Analytics
6.0

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