What users are saying about
This review does not include a rating.
10 Ratings
This review does not include a rating.
10 Ratings
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Score 5.9 out of 100

Attribute Ratings

    Likelihood to Recommend

    9STAR EasyIdentity Cloud

    N/A
    0 Ratings
    8.0

    Atlassian Crowd

    80%
    3 Ratings

    Support Rating

    9STAR EasyIdentity Cloud

    N/A
    0 Ratings
    9.0

    Atlassian Crowd

    90%
    2 Ratings

    Likelihood to Recommend

    9STAR

    No answers on this topic

    Atlassian

    For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
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    Pros

    9STAR

    No answers on this topic

    Atlassian

    • It is very easy for users to create tickets
    • Standing up atlassian crowd is a breeze
    • Not having to manage any hardware infrastructure is great
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    Cons

    9STAR

    No answers on this topic

    Atlassian

    • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
    • Linux support was there as it was built mostly to support Windows based systems
    • Documentation was supported but most issues we had required us to contact Atlassian support.
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    Pricing Details

    9STAR EasyIdentity Cloud

    Starting Price

    $416 per month

    Editions & Modules

    9STAR EasyIdentity Cloud editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Atlassian Crowd

      Starting Price

      Editions & Modules

      Atlassian Crowd editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Support Rating

        9STAR

        No answers on this topic

        Atlassian

        Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
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        Alternatives Considered

        9STAR

        No answers on this topic

        Atlassian

        These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
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        Return on Investment

        9STAR

        No answers on this topic

        Atlassian

        • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
        • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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