What users are saying about
5 Ratings
3 Ratings
5 Ratings
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Score 8.5 out of 100
3 Ratings
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Score 5.2 out of 100

Likelihood to Recommend

Abstract

Our design department is indeed very happy with Abstract to solve their issues with regard to versioning and collaboration, etc. The admin side of the program is not that great. It's easy and simple, however, it would be nice to limit access more easily and maybe even link Abstract with our directory. The flexibility for accessing the work designers do can't be beaten!
Christopher Fritz | TrustRadius Reviewer

SAP Jam

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Abstract
7.5
SAP Jam
6.5
Workflow Automation
Abstract
7.5
SAP Jam
Mobile Access
Abstract
7.0
SAP Jam
5.0
Search
Abstract
8.0
SAP Jam
8.0

Communication

Abstract
8.7
SAP Jam
8.0
Chat
Abstract
10.0
SAP Jam
9.0
Notifications
Abstract
9.3
SAP Jam
9.0
Discussions
Abstract
8.0
SAP Jam
10.0
Internal knowledgebase
Abstract
7.5
SAP Jam
6.0
Surveys
Abstract
SAP Jam
6.0

File Sharing & Management

Abstract
7.9
SAP Jam
8.3
Versioning
Abstract
10.0
SAP Jam
8.0
Document collaboration
Abstract
8.3
SAP Jam
8.0
Access control
Abstract
8.0
SAP Jam
10.0
Advanced security features
Abstract
4.0
SAP Jam
10.0
Device sync
Abstract
9.0
SAP Jam
Video files
Abstract
SAP Jam
7.0
Audio files
Abstract
SAP Jam
7.0

Pros

Abstract

  • Branch management for design files.
  • Good collaborative features like comments and sharing.
Anonymous | TrustRadius Reviewer

SAP Jam

  • Managing members with the communities is easy (including inviting them to join).
  • Publishing and editing content is easy with the platform.
  • The interface is easy to use and navigate.
Anonymous | TrustRadius Reviewer

Cons

Abstract

  • Frequent bugs between Abstract and Sketch.
  • Takes a lot of processing power and battery.
Anonymous | TrustRadius Reviewer

SAP Jam

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Abstract

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 4.0
Based on 1 answer
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Abstract

No score
No answers yet
No answers on this topic

SAP Jam

SAP Jam 5.0
Based on 1 answer
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
Anonymous | TrustRadius Reviewer

Support Rating

Abstract

Abstract 7.8
Based on 4 answers
Customer support seems to be fast at responding. We haven't had issues yet at least
Christopher Fritz | TrustRadius Reviewer

SAP Jam

SAP Jam 2.0
Based on 2 answers
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Abstract

There are very few tools that compete with Abstract right now. I would say none of them are even close to this yet.
Anonymous | TrustRadius Reviewer

SAP Jam

We actually probably moving to Higher Logic for our virtual community needs -- their interface is better and can more easily integrate with our website to provide a seamless experience for our users. We also want them to be able to toggle between our website and the community platform and it's not currently set up to do that well
Anonymous | TrustRadius Reviewer

Return on Investment

Abstract

  • Saves time on file management
  • Keeps old, archived work
Anonymous | TrustRadius Reviewer

SAP Jam

  • Our constituents value community and this has enabled us to be able to bring people together in a secure, virtual space.
  • We are a national association and many of the people that need to collaborate on work projects aren't physically in the same place, so this virtual space has improved work output.
Anonymous | TrustRadius Reviewer

Pricing Details

Abstract

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP Jam

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Abstract
8.7
SAP Jam
5.0

Likelihood to Renew

Abstract
SAP Jam
4.0

Usability

Abstract
SAP Jam
5.0

Support Rating

Abstract
7.8
SAP Jam
2.0

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