What users are saying about
18 Ratings
6 Ratings
18 Ratings
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Score 6.3 out of 100
6 Ratings
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Score 8.5 out of 100

Feature Set Ratings

  • Abstract ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

7.8

Abstract

78%
7.7

SAP Jam

77%
SAP Jam ranks higher in 6/7 features

Workflow Automation

7.6
76%
2 Ratings
8.0
80%
1 Rating

Mobile Access

7.0
70%
3 Ratings
8.0
80%
2 Ratings

Search

8.9
89%
3 Ratings
8.0
80%
2 Ratings

Task Management

N/A
0 Ratings
7.0
70%
1 Rating

Gantt Charts

N/A
0 Ratings
8.0
80%
1 Rating

Scheduling

N/A
0 Ratings
9.0
90%
1 Rating

Visual planning tools

N/A
0 Ratings
6.0
60%
1 Rating

Communication

8.7

Abstract

87%
4.8

SAP Jam

48%
Abstract ranks higher in 4/8 features

Chat

10.0
100%
2 Ratings
7.0
70%
2 Ratings

Notifications

9.0
90%
4 Ratings
4.0
40%
2 Ratings

Discussions

8.0
80%
4 Ratings
4.0
40%
2 Ratings

Internal knowledgebase

7.6
76%
2 Ratings
5.0
50%
2 Ratings

Surveys

N/A
0 Ratings
3.0
30%
2 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
6.0
60%
1 Rating

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
4.0
40%
1 Rating

Integrates with Outlook

N/A
0 Ratings
5.0
50%
1 Rating

File Sharing & Management

8.1

Abstract

81%
5.6

SAP Jam

56%
Abstract ranks higher in 4/8 features

Versioning

10.0
100%
4 Ratings
7.0
70%
2 Ratings

Document collaboration

8.5
85%
3 Ratings
6.0
60%
2 Ratings

Access control

6.2
62%
4 Ratings
8.0
80%
2 Ratings

Advanced security features

6.8
68%
2 Ratings
6.0
60%
2 Ratings

Device sync

9.1
91%
3 Ratings
7.0
70%
1 Rating

Video files

N/A
0 Ratings
3.0
30%
2 Ratings

Audio files

N/A
0 Ratings
4.0
40%
2 Ratings

Integrates with Google Drive

N/A
0 Ratings
4.0
40%
1 Rating

Attribute Ratings

  • Abstract is rated higher in 2 areas: Usability, Support Rating
  • SAP Jam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

2.2

Abstract

22%
4 Ratings
8.0

SAP Jam

80%
2 Ratings

Likelihood to Renew

Abstract

N/A
0 Ratings
4.0

SAP Jam

40%
1 Rating

Usability

7.0

Abstract

70%
1 Rating
5.0

SAP Jam

50%
1 Rating

Support Rating

8.7

Abstract

87%
7 Ratings
2.0

SAP Jam

20%
2 Ratings

Likelihood to Recommend

Abstract

  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
Read full review

SAP

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
Read full review

Pros

Abstract

  • Versioning for desginers
  • Collaboration between team members
Read full review

SAP

  • Inventory planning
  • Design data storage
  • Scheduling
  • Production planning
  • Material consumption
Read full review

Cons

Abstract

  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
Read full review

SAP

  • Sometimes users get too many notifications from the system which can be overwhelming if they haven't set up their notifications to their standards.
  • Analytics on engagement aren't great.
Read full review

Pricing Details

Abstract

Starting Price

Editions & Modules

Abstract editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SAP Jam

    Starting Price

    Editions & Modules

    SAP Jam editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Abstract

      No answers on this topic

      SAP

      We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
      Read full review

      Usability

      Abstract

      Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
      Read full review

      SAP

      It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
      Read full review

      Support Rating

      Abstract

      Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
      Read full review

      SAP

      We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
      Read full review

      Alternatives Considered

      Abstract

      I purchased and administer Abstract. It was requested by our design department who evaluated it.
      Read full review

      SAP

      Read full review

      Return on Investment

      Abstract

      • Single source of truth for the team.
      • Could quickly get expensive with corporate accounts.
      Read full review

      SAP

      • Automation in process
      • Ease of communication
      • Lack of change notification
      • Lack of multiple selection search
      Read full review

      Add comparison