Abstract vs. SAP Jam

• Large teams with dedicated design operations support
• UX managers that want a facilitated workflow for their teams
• Disciplined teams of individual contributors that want to adopt a process in their UI workflow
• Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
• If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
• If you're managing multiple pattern libraries

Incentivized

When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)

Incentivized

• Versioning for desginers
• Collaboration between team members

Incentivized

• Easy to setup.
• Template-based group creation.
• Permissions are either inherited or set at the group-level by group owners.

• Asset exports are not as great as Zeplin and others.
• Filtering within files.

Incentivized

• Multiple selection limitations
• Error proofing in wrong command
• Multiple time confirmation
• Multiple time checkbox

Incentivized

as already explained this software only does branching... the rest is really poor and basic

Incentivized

We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.

Incentivized

Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.

Incentivized

It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around

Incentivized

Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.

Incentivized

We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.

Incentivized

I purchased and administer Abstract. It was requested by our design department who evaluated it.

Incentivized

We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.

• Single source of truth for the team.
• Could quickly get expensive with corporate accounts.

Incentivized

• Automation in process
• Ease of communication
• Lack of change notification
• Lack of multiple selection search

Incentivized