Abstract vs. SAP Jam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Abstract
Score 4.4 out of 10
N/A
Abstract, from the company of the same name headquartered in San Francisco, offers a collaboration tool for developers and others, featuring a version controlled master file set and approval workflow.N/A
SAP Jam
Score 8.7 out of 10
N/A
SAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
Pricing
AbstractSAP Jam
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AbstractSAP Jam
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AbstractSAP Jam
Project Management
Comparison of Project Management features of Product A and Product B
Abstract
3.4
5 Ratings
79% below category average
SAP Jam
7.8
3 Ratings
1% below category average
Task Management3.01 Ratings7.82 Ratings
Gantt Charts3.01 Ratings8.01 Ratings
Scheduling3.01 Ratings9.01 Ratings
Workflow Automation6.03 Ratings8.01 Ratings
Mobile Access5.04 Ratings8.03 Ratings
Search1.04 Ratings8.03 Ratings
Visual planning tools3.01 Ratings6.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Abstract
7.1
5 Ratings
12% below category average
SAP Jam
6.8
3 Ratings
17% below category average
Chat10.02 Ratings7.02 Ratings
Notifications7.05 Ratings8.73 Ratings
Discussions7.05 Ratings8.73 Ratings
Surveys4.01 Ratings6.13 Ratings
Internal knowledgebase7.62 Ratings8.93 Ratings
Integrates with GoToMeeting00 Ratings6.01 Ratings
Integrates with Gmail and Google Hangouts00 Ratings4.01 Ratings
Integrates with Outlook00 Ratings5.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Abstract
7.2
5 Ratings
12% below category average
SAP Jam
6.9
3 Ratings
16% below category average
Versioning8.05 Ratings9.33 Ratings
Document collaboration6.04 Ratings6.02 Ratings
Access control6.05 Ratings8.83 Ratings
Advanced security features6.92 Ratings6.02 Ratings
Device sync9.13 Ratings7.01 Ratings
Video files00 Ratings6.93 Ratings
Audio files00 Ratings7.13 Ratings
Integrates with Google Drive00 Ratings4.01 Ratings
Best Alternatives
AbstractSAP Jam
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AbstractSAP Jam
Likelihood to Recommend
3.0
(5 ratings)
8.8
(3 ratings)
Likelihood to Renew
1.0
(1 ratings)
4.0
(1 ratings)
Usability
7.0
(1 ratings)
5.0
(1 ratings)
Support Rating
8.8
(4 ratings)
2.0
(1 ratings)
User Testimonials
AbstractSAP Jam
Likelihood to Recommend
Abstract
  • Large teams with dedicated design operations support
  • UX managers that want a facilitated workflow for their teams
  • Disciplined teams of individual contributors that want to adopt a process in their UI workflow
  • Cross-discipline teams that want a central collaboration space for reviewing and critiquing UI artifacts
  • If your files are named "FOR-REALS_FINAL_FINAL_FINAL_Super-Important-Project (copy).sketch"
  • If you're managing multiple pattern libraries
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SAP
When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
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Pros
Abstract
  • Versioning for desginers
  • Collaboration between team members
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SAP
  • Easy to setup.
  • Template-based group creation.
  • Permissions are either inherited or set at the group-level by group owners.
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Cons
Abstract
  • Asset exports are not as great as Zeplin and others.
  • Filtering within files.
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SAP
  • Multiple selection limitations
  • Error proofing in wrong command
  • Multiple time confirmation
  • Multiple time checkbox
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Likelihood to Renew
Abstract
as already explained this software only does branching... the rest is really poor and basic
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SAP
We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
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Usability
Abstract
Abstract has a difficult learning curve. If a feature-branch workflow is new to you, then it will take some getting used to. They make a lot of updates to the interface and these feature releases get ahead of their documentation. They rely heavily on an excellent customer support team and are present on various Slack channels to help design professionals with issues.
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SAP
It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
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Support Rating
Abstract
Abstract by nature is complex and has to respond to whatever changes in Sketch. So there are frequent issues. Support can be slow to respond and are not always helpful, but they are quick to find and patch the bugs. Overall, it's not the best support, but it hasn't been detrimental.
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SAP
We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
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Alternatives Considered
Abstract
I purchased and administer Abstract. It was requested by our design department who evaluated it.
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SAP
We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
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Return on Investment
Abstract
  • Single source of truth for the team.
  • Could quickly get expensive with corporate accounts.
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SAP
  • Automation in process
  • Ease of communication
  • Lack of change notification
  • Lack of multiple selection search
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ScreenShots