Acarda Outbound vs. Cisco Unified Contact Center
Acarda Outbound vs. Cisco Unified Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Acarda Outbound | N/A | Acarda Outbound (formerly TeamMax) is an outbound call center software offering from Acarda Sales Technologies. | N/A | |
Cisco Unified Contact Center | N/A | Cisco Unified Contact Center is a contact center platform that can support up to 24,000 agents. It supports call routing, omnichannel integrations, and a management portal for creating customer profiles, segmentation, and resource monitoring. | N/A |
Acarda Outbound | Cisco Unified Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Must contact sales team for pricing. | ||||||||||||||
More Pricing Information |
Acarda Outbound | Cisco Unified Contact Center | |
---|---|---|
Top Pros | ||
Top Cons | No answers on this topic |
|
Acarda Outbound | Cisco Unified Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Acarda Outbound | Cisco Unified Contact Center | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Acarda Outbound | Cisco Unified Contact Center | |
---|---|---|
Likelihood to Recommend | 8.0 (2 ratings) | 9.5 (48 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (5 ratings) |
Usability | - (0 ratings) | 8.3 (7 ratings) |
Support Rating | - (0 ratings) | 7.5 (15 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.0 (2 ratings) |
Professional Services | - (0 ratings) | 8.0 (1 ratings) |
Acarda Outbound | Cisco Unified Contact Center | |
---|---|---|
Likelihood to Recommend | Acarda Sales Technologies | Cisco |
Pros | Acarda Sales Technologies | Cisco |
Cons | Acarda Sales Technologies | Cisco |
Likelihood to Renew | Acarda Sales Technologies No answers on this topic | Cisco |
Usability | Acarda Sales Technologies No answers on this topic | Cisco |
Support Rating | Acarda Sales Technologies No answers on this topic | Cisco |
Alternatives Considered | Acarda Sales Technologies | Cisco |
Contract Terms and Pricing Model | Acarda Sales Technologies No answers on this topic | Cisco |
Professional Services | Acarda Sales Technologies No answers on this topic | Cisco |
Return on Investment | Acarda Sales Technologies | Cisco |
ScreenShots |