What users are saying about
17 Ratings
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Top Rated
76 Ratings
17 Ratings
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Score 7.1 out of 100

Comindware Tracker

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Top Rated
76 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Charles Fashana, MBA | TrustRadius Reviewer

Comindware Tracker

Do you need to send a document to multiple people? Then you need Comindware Tracker to optimize your time. Your home life would not be great using Comindware tracker to optimize your schedule.That is really all that I can think of I am not the best with coming up with scenarios.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Accelo
7.1
Comindware Tracker
Task Management
Accelo
8.7
Comindware Tracker
Resource Management
Accelo
7.8
Comindware Tracker
Gantt Charts
Accelo
7.7
Comindware Tracker
Scheduling
Accelo
5.6
Comindware Tracker
Workflow Automation
Accelo
7.0
Comindware Tracker
Team Collaboration
Accelo
6.1
Comindware Tracker
Support for Agile Methodology
Accelo
6.8
Comindware Tracker
Support for Waterfall Methodology
Accelo
4.8
Comindware Tracker
Email integration
Accelo
6.4
Comindware Tracker
Mobile Access
Accelo
7.2
Comindware Tracker
Timesheet Tracking
Accelo
9.3
Comindware Tracker
Change request and Case Management
Accelo
7.1
Comindware Tracker
Budget and Expense Management
Accelo
8.6
Comindware Tracker

Professional Services Automation

Accelo
7.8
Comindware Tracker
Quotes/estimates
Accelo
7.2
Comindware Tracker
Invoicing
Accelo
8.2
Comindware Tracker
Project & financial reporting
Accelo
8.6
Comindware Tracker
Integration with accounting software
Accelo
7.3
Comindware Tracker

Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Anonymous | TrustRadius Reviewer

Comindware Tracker

  • Flexibility in our workflow automation. It’s easy to modify the existing processes when the need arises
  • Web forms creation without a single line of code
  • The parallel approval mechanism allows sending work items to a group rather than a single person
Shauna Bayler | TrustRadius Reviewer

Cons

Accelo

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman | TrustRadius Reviewer

Comindware Tracker

  • I don't have any particular dislikes about the software.
  • Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately.
  • Need more features as others workflow tracker. Though I think this is the best software.
Nahid Hasan | TrustRadius Reviewer

Likelihood to Renew

Accelo

Accelo 9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan | TrustRadius Reviewer

Comindware Tracker

No score
No answers yet
No answers on this topic

Usability

Accelo

Accelo 7.0
Based on 1 answer
No answer on this topic is available.

Comindware Tracker

Comindware Tracker 9.1
Based on 2 answers
There's no need to read documentation or contact support service to figure out how to go ahead with work I need to do on daily basis
Shauna Bayler | TrustRadius Reviewer

Support Rating

Accelo

Accelo 7.3
Based on 4 answers
From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
Charles Fashana, MBA | TrustRadius Reviewer

Comindware Tracker

Comindware Tracker 7.9
Based on 24 answers
Comindware Tracker has very helpful and friendly support staff and whenever we needed any guidance about the usage of tool, we got very prompt and professional answer. The one good thing about the support staff of Comindware Tracker is that, they are very familiar with the product and knowledgeable about the issues and their solutions. In addition to this, Comindware also has a strong and wide community support, too.
Rashid Hassan | TrustRadius Reviewer

Alternatives Considered

Accelo

We used Workfront prior to using Accelo, mainly for project management and retainer management. There is no comparison between the two as Accelo blows it away.
Chris Osterhout | TrustRadius Reviewer

Comindware Tracker

There’s not a lot to write here. We used Excel-files, then gave a try to MS Project which is used in a different company department and quickly switched to Comindware Tracker as it turned to be incredibly useful for our team. I used Wufoo. It worked, but time after time I had hard time with its user interface and switched to Comindware Tracker after trial and never regreted.
Алексей Невгин | TrustRadius Reviewer

Return on Investment

Accelo

  • Helps with tracking prospects through the sales/marketing funnel
  • Has led some employees to stop using the tool and going back to spreadsheets. When trying to attach targets to tags you need to do so individually and if you upload a large list you need to do this manually, one by one, and requires a lot of time. So people have gone back to spreadsheets where they could simply just cut and paste new people in.
Anonymous | TrustRadius Reviewer

Comindware Tracker

  • The workflow and business process management features are unique to standardize activities in all areas.
  • It is very useful for us to track the scenario between the purchasing team and the operations team.
  • It sectionalise completed and active tasks for easy usage.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Accelo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

* Per Installation

Accelo Editions & Modules

Edition
Plus$191
Premium$341
  1. Per User
Additional Pricing Details

Comindware Tracker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Comindware Tracker Editions & Modules

Additional Pricing Details
Comindware Tracker is available for purchase on a per-user subscription plan.

Rating Summary

Likelihood to Recommend

Accelo
6.7
Comindware Tracker
8.2

Likelihood to Renew

Accelo
9.0
Comindware Tracker

Usability

Accelo
7.0
Comindware Tracker
9.1

Performance

Accelo
10.0
Comindware Tracker

Support Rating

Accelo
7.3
Comindware Tracker
7.9

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