What users are saying about
12 Ratings
4 Ratings
12 Ratings
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Score 6.2 out of 101
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.6 out of 101

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Likelihood to Recommend

Accelo

It is really well suited for organizations that need to have a lot of tools but don't want a bunch of data silos. Our organization uses HubSpot as our CRM so we don't necessarily use the CRM portion of Accelo the way it is designed. Mainly because it isn't as agile as HubSpot from a CRM perspective.
Chris Osterhout profile photo

Projecturf

It is appropriate for team tasks. It is not appropriate for us to use a medical scheduling tool for our participants.
No photo available

Feature Rating Comparison

Project Management

Accelo
5.3
Projecturf
8.6
Task Management
Accelo
5.0
Projecturf
9.6
Resource Management
Accelo
5.5
Projecturf
9.9
Gantt Charts
Accelo
6.0
Projecturf
9.0
Scheduling
Accelo
5.0
Projecturf
8.9
Workflow Automation
Accelo
5.0
Projecturf
7.5
Team Collaboration
Accelo
4.3
Projecturf
9.6
Support for Agile Methodology
Accelo
3.7
Projecturf
9.0
Support for Waterfall Methodology
Accelo
5.0
Projecturf
8.9
Email integration
Accelo
7.4
Projecturf
9.6
Mobile Access
Accelo
4.5
Projecturf
9.1
Timesheet Tracking
Accelo
7.1
Projecturf
4.9
Change request and Case Management
Accelo
5.1
Projecturf
8.3
Budget and Expense Management
Accelo
5.1
Projecturf
6.6
Document Management
Accelo
Projecturf
9.6

Professional Services Automation

Accelo
4.7
Projecturf
9.7
Quotes/estimates
Accelo
3.5
Projecturf
9.9
Invoicing
Accelo
4.1
Projecturf
9.9
Project & financial reporting
Accelo
5.1
Projecturf
9.9
Integration with accounting software
Accelo
6.1
Projecturf
9.1

Pros

  • Tracking customer interactions. Nice integration with G Suite, could be a lot better if they acknowledged that contacts may actually have more than one email address.
  • Support Ticket system is integrated, so we can view support history and other email correspondence easily. It's cheaper that Zendesk.
  • Support is reasonably good, usually prompt and responsive.
  • Constant development - lots of updates, just not often to areas that we use.
Ryan Freeman profile photo
  • Manages files and communication
  • Allows us to track tickets
  • Ensures we have tasks clearly outlined with timelines
Rob Ragusa profile photo

Cons

  • The client portal needs to be improved. It does not have the same user interface as we have within Accelo and we get a lot of client complaints about it.
  • It needs more executive-style reporting and the ability to create your own reports and filters.
  • It needs to be faster. With all of the things Accelo is doing to give you all the data, it is kind of slow compared to other systems in the browser.
Chris Osterhout profile photo
  • Not a time entry system for budget and reporting
Rob Ragusa profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
Projecturf7.0
Based on 1 answer
I am not in the position to choose our project management software, and my current company has already used our current software for a number of years. But if I were to ever use project management software for personal projects with remote team members then I think Projecturf would be a great contender for the job.
No photo available

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
User friendly system that has the level of needs that we were looking for.
Rob Ragusa profile photo

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • Streamlined project management
  • Risk management in terms of documentation on projects
Rob Ragusa profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Projecturf

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Projecturf Editions & Modules
Projecturf
Additional Pricing Details