What users are saying about
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
48 Ratings
34 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

CIENCE

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.5 out of 100

Feature Set Ratings

    Prospecting

    Accenture

    Feature Set Not Supported
    N/A
    7.3

    CIENCE

    73%
    CIENCE ranks higher in 6/6 features

    Advanced search

    N/A
    0 Ratings
    7.0
    70%
    26 Ratings

    Identification of new leads

    N/A
    0 Ratings
    7.1
    71%
    28 Ratings

    List quality

    N/A
    0 Ratings
    7.4
    74%
    31 Ratings

    List upload/download

    N/A
    0 Ratings
    7.9
    79%
    27 Ratings

    Ideal customer targeting

    N/A
    0 Ratings
    7.1
    71%
    29 Ratings

    Load time/data access

    N/A
    0 Ratings
    7.6
    76%
    28 Ratings

    Sales Intelligence Data Standards

    Accenture

    Feature Set Not Supported
    N/A
    7.4

    CIENCE

    74%
    CIENCE ranks higher in 3/3 features

    Contact information

    N/A
    0 Ratings
    7.1
    71%
    28 Ratings

    Company information

    N/A
    0 Ratings
    7.3
    73%
    28 Ratings

    Industry information

    N/A
    0 Ratings
    7.7
    77%
    25 Ratings

    Data Augmentation & Lead Qualification

    Accenture

    Feature Set Not Supported
    N/A
    7.1

    CIENCE

    71%
    CIENCE ranks higher in 9/9 features

    Lead qualification process

    N/A
    0 Ratings
    7.0
    70%
    26 Ratings

    Smart lists and recommendations

    N/A
    0 Ratings
    6.4
    64%
    20 Ratings

    Salesforce integration

    N/A
    0 Ratings
    7.4
    74%
    7 Ratings

    Company/business profiles

    N/A
    0 Ratings
    6.1
    61%
    18 Ratings

    Alerts and reminders

    N/A
    0 Ratings
    8.6
    86%
    15 Ratings

    Data hygiene

    N/A
    0 Ratings
    7.6
    76%
    21 Ratings

    Automatic data refresh

    N/A
    0 Ratings
    6.5
    65%
    13 Ratings

    Tags

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Filters and segmentation

    N/A
    0 Ratings
    6.2
    62%
    13 Ratings

    Sales Intelligence Email Features

    Accenture

    Feature Set Not Supported
    N/A
    7.0

    CIENCE

    70%
    CIENCE ranks higher in 2/2 features

    Sales email templates

    N/A
    0 Ratings
    7.7
    77%
    24 Ratings

    Append emails to records

    N/A
    0 Ratings
    6.4
    64%
    10 Ratings

    Attribute Ratings

    • Accenture is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Accenture

    90%
    7 Ratings
    7.5

    CIENCE

    75%
    48 Ratings

    Usability

    Accenture

    N/A
    0 Ratings
    8.2

    CIENCE

    82%
    4 Ratings

    Support Rating

    Accenture

    N/A
    0 Ratings
    8.2

    CIENCE

    82%
    4 Ratings

    Implementation Rating

    Accenture

    N/A
    0 Ratings
    9.1

    CIENCE

    91%
    2 Ratings

    Likelihood to Recommend

    Accenture

    Accenture is well suited for undertaking projects that are a bit more complex and complicated. Because of their lineup, they are better suited to tackle those projects. Accenture may not be well suited for support on the basis of cost.
    Anonymous | TrustRadius Reviewer

    CIENCE

    They were able to connect us with a very skeptical audience of C-Suite decision-makers in hospitals. Our services were, at the time (Pre-COVID) not what most healthcare executives would have considered mainstream. CIENCE was very effective at making the initial introductions of both our concept and some of the details of our services and got us an audience with many people in our target audience.
    Jerome Tannenbaum | TrustRadius Reviewer

    Pros

    Accenture

    • Accenture is processing oriented.
    • Accenture has qualified consultants to help diagnose and remedy business problems.
    • Accenture has a very good service delivery system and personnel.
    Anonymous | TrustRadius Reviewer

    CIENCE

    • The team at CIENCE is incredible. Our assigned Customer Success Manager (Yaroslav), SDR (Valeriya), and Lead Copywriter (Amanda) have produced some of the best work we've had by any of our vendors. They are all top-notch talent and are also some of the most hardworking, helpful, and genuine people I've had the pleasure to work with.
    • CIENCE is lightning fast in their communication. They are reliable, responsive, and always doing their best to exceed our expectations.
    • CIENCE is not only one of our most productive vendors, but they are also one of the most strategic partners of ours. They sincerely care about the results that they produce and are always thinking outside the box to make our program better each day.
    • The team is incredibly resourceful and collaborative. CIENCE will regularly bring in a variety of experts to our weekly calls to help us resolve issues that I would usually expect to be out-of-scope for them. They never cease to amaze me with how much knowledge is shared between their departments and how willing they are to jump in and support us.
    Kevin Wong | TrustRadius Reviewer

    Cons

    Accenture

    • Accenture may improve on the TAT for project documentation
    • There is some room of improvement in the budget estimation which sometimes is vague. Having said that, they are very competitive in the market.
    Anonymous | TrustRadius Reviewer

    CIENCE

    • STEER CLEAR- their company and model are a mess. We had a kickoff call in February with our "team" and by mid-May, none of them were still with the organization. We were never looped in on this turnover and as a result, there was a total diffusion of responsibility. Beware of the "10-20 day onboarding period" ours was more than 30 despite the fact we proactively provided them with a 15+ page playbook detailing everything they needed: 1) Target personas 2) Objections and counters 3) Product info 4) Company history 5) Talk tracks 6) Etc. Every ball that was dropped was on their end and there was a complete lack of ownership and accountability from their leadership team. The only person who took ANY ownership was our CAM, who was let go as part of a massive company-wide layoff. Their whole organization is a mess.
    • We made numerous coaching asks of their team after hearing in the call recordings that the SDR was deviating from the script completely and had no idea what they were talking about. Their message was, "We help HR leaders retain talent so that they can promote their talent and not lose existing talent"--- the most generic of pitches and not at all related to what we do. They continuously referred to it as a "system" when we are a professional coaching organization. We coached continuously on every biweekly call and gave them suggestions, none of which seemed to get back to the SDR as they continued to repeat the same mistakes and even went far as pushing a prospect to take a meeting when she was in a rush because "I get incentivized from meetings booked over the phone."
    • Despite our continuous asks, there was no collaboration. Our landing page mockup featured companies that weren't even customers of ours and would've been catastrophic to our brand had it been released. We never saw a mockup of this until the last minute and ended up having to do the entire thing ourselves despite them selling us on the fact that it was something they could handle.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Accenture

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Cost:

    Starting Price

    CIENCE

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Cost:

    Starting Price

    Usability

    Accenture

    No score
    No answers yet
    No answers on this topic

    CIENCE

    CIENCE 8.2
    Based on 4 answers
    They are easy to work with and very organized.
    Jason Work Anderson | TrustRadius Reviewer

    Support Rating

    Accenture

    No score
    No answers yet
    No answers on this topic

    CIENCE

    CIENCE 8.2
    Based on 4 answers
    They have a pool of talented teams and being responsible.
    Elsielia Wong | TrustRadius Reviewer

    Implementation Rating

    Accenture

    No score
    No answers yet
    No answers on this topic

    CIENCE

    CIENCE 9.1
    Based on 2 answers
    The process outlined was exactly what we were looking for (hand holding before, during and ongoing) and was right on in terms of what we needed for implementation. We were successful in identifying the team from CIENCE who would be dedicated to Manifest and were able to have all levels of both companies involved in the implementation process.
    Jeff Potter | TrustRadius Reviewer

    Alternatives Considered

    Accenture

    Accenture was selected based on its proven track record, client engagement, expertise in analytics solutions, suggested approach, project management capabilities, relationship management, and responsiveness
    Anonymous | TrustRadius Reviewer

    CIENCE

    We chose CIENCE because we were impressed with the technology it was built on for lead-generation, the quality of leads proposed to us, the targeting capabilities, and campaign execution strategies. Nobody has been better suited to our service capabilities modeling and needs of the organization.
    Luciano Pesci | TrustRadius Reviewer

    Return on Investment

    Accenture

    No answers on this topic

    CIENCE

    • Terrible waste of money. Just starting out we want to use our funds the most effective we can. This had ZERO ROI and was a waste of time.
    • They ask for a three-month upfront payment and gave us nothing back. While this is the risk we take with no guarantees, you would expect a reputable business to offer something for a performance so poor. A free month to try and make things right by providing a few leads, or some small amount of refund, something. Their response was to tell us they did nothing wrong and they would not even consider anything.
    • The good reviews from this company are baffling to me. I reviewed them before starting and felt they must be reputable. The truth is the onboarding process took 30 days even though we provided them with everything before it started. They charge for this ramp-up time even though nothing of substance is happening.
    • Within two weeks of the campaign starting our Cience team had lost over half of its original members due to attrition. 3 out of 5 of their members left the company
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison