What users are saying about
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 28 reviews and ratings
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.4 out of 100
Based on 17 reviews and ratings
Feature Set Ratings
Identity Management
SolarWinds Access Rights Manager (ARM)
Feature Set Not Supported
N/A

9.3
Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
93%
Passly from ID Agent, a Kaseya company (formerly AuthAnvil) ranks higher in 6/6 features
Passly from ID Agent, a Kaseya company (formerly AuthAnvil) ranks higher in 6/6 features
ID-Management Access Control
N/A
0 Ratings

9.2
92%
2 Ratings
ID Management Single-Sign On (SSO)
N/A
0 Ratings

9.6
96%
3 Ratings
Multi-Factor Authentication
N/A
0 Ratings

9.9
99%
4 Ratings
Password Management
N/A
0 Ratings

9.9
99%
2 Ratings
Account Provisioning and De-provisioning
N/A
0 Ratings

7.1
71%
2 Ratings
ID Management Workflow Automation
N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- SolarWinds Access Rights Manager (ARM) is rated higher in 1 area: Likelihood to Recommend
- Passly from ID Agent, a Kaseya company (formerly AuthAnvil) is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
7.6
SolarWinds Access Rights Manager (ARM)
76%
13 Ratings

7.2
Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
72%
6 Ratings
Likelihood to Renew
9.1
SolarWinds Access Rights Manager (ARM)
91%
2 Ratings

Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
N/A
0 Ratings
Usability
5.5
SolarWinds Access Rights Manager (ARM)
55%
1 Rating

9.0
Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
90%
1 Rating
Availability
8.2
SolarWinds Access Rights Manager (ARM)
82%
1 Rating

Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
N/A
0 Ratings
Performance
7.3
SolarWinds Access Rights Manager (ARM)
73%
1 Rating

Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
N/A
0 Ratings
Support Rating
4.5
SolarWinds Access Rights Manager (ARM)
45%
1 Rating

7.9
Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
79%
3 Ratings
Implementation Rating
6.8
SolarWinds Access Rights Manager (ARM)
68%
2 Ratings

Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
N/A
0 Ratings
Product Scalability
4.5
SolarWinds Access Rights Manager (ARM)
45%
1 Rating

Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
N/A
0 Ratings
Likelihood to Recommend
SolarWinds Access Rights Manager (ARM)
It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.

Verified User
Administrator in Information Technology
Information Technology & Services Company, 201-500 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.
Client Relationship Manager
JMARK Business Solutions, Inc. IT Support and IT Services Tulsa OK, Springfield MO, Fayetteville ARInformation Technology and Services, 51-200 employees
Pros
SolarWinds Access Rights Manager (ARM)
- SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
- The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.

Verified User
Employee in Information Technology
Oil & Energy Company, 501-1000 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
- AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
- AuthAnvil applications are easy for the end-user to install.
- AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).
Client Relationship Manager
JMARK Business Solutions, Inc. IT Support and IT Services Tulsa OK, Springfield MO, Fayetteville ARInformation Technology and Services, 51-200 employees
Cons
SolarWinds Access Rights Manager (ARM)
- Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
- Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

Verified User
Team Lead in Information Technology
Government Administration Company, 501-1000 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
- Does not offer faster login for trusted devices.
- App requires multiple clicks to get to security code.
- App is slow to load.
- App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

Verified User
Engineer in Manufacturing
Electrical & Electronic Manufacturing Company, 51-200 employeesPricing Details
SolarWinds Access Rights Manager (ARM)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 9.1
Based on 2 answers
It is in place and working. No time or money to consider anything else.

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
No score
No answers yet
No answers on this topic
Usability
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 5.5
Based on 1 answer
End user experience is much better than administration

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
Passly from ID Agent, a Kaseya company (formerly AuthAnvil) 9.0
Based on 1 answer
Simplicity of use combined with price and low system resources.

Verified User
Director in Information Technology
Hospital & Health Care Company, 11-50 employeesReliability and Availability
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 8.2
Based on 1 answer
On occasion the server will need to be restarted to get things running again

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
No score
No answers yet
No answers on this topic
Performance
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 7.3
Based on 1 answer
Satisfactory performance

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
No score
No answers yet
No answers on this topic
Support Rating
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 4.5
Based on 1 answer
Very slow response times and sometimes I found the solution and ended up sharing it with support

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
Passly from ID Agent, a Kaseya company (formerly AuthAnvil) 7.9
Based on 3 answers
They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.
Technical Support
Frankel Zacharia LLCAccounting, 51-200 employees
Implementation Rating
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 6.8
Based on 2 answers
It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
No score
No answers yet
No answers on this topic
Alternatives Considered
SolarWinds Access Rights Manager (ARM)
I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak

Verified User
Professional in Information Technology
Government Relations Company, 501-1000 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
I am currently testing Okta as well. Okta seems to have a lot more functionality. They have integrations with mostly every SaaS around. They have a smoother Windows 2FA that includes push notifications and Yubikey integration. AuthAnvil is the only 2FA service available for Kaseya VSA, so that is why we are currently still using it.

Verified User
Employee in Information Technology
Computer & Network Security Company, 1-10 employeesScalability
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 4.5
Based on 1 answer
No experience with this

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesPassly from ID Agent, a Kaseya company (formerly AuthAnvil)
No score
No answers yet
No answers on this topic
Return on Investment
SolarWinds Access Rights Manager (ARM)
- Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
- Security specialists have really clear dashboards to audit individuals
- We can be sure we never leave a permission open after a person leaves
Security Officer
IXON CloudInformation Technology and Services, 51-200 employees
Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
- Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
- AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

Verified User
Engineer in Manufacturing
Electrical & Electronic Manufacturing Company, 51-200 employees