SolarWinds Access Rights Manager (ARM)
28 Ratings
Learn More
Passly from ID Agent, a Kaseya company (formerly AuthAnvil)
17 Ratings

SolarWinds Access Rights Manager (ARM)

28 Ratings
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Score 7.7 out of 100

Based on 28 reviews and ratings

Learn More

Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.4 out of 100

Based on 17 reviews and ratings

Feature Set Ratings

    Identity Management

    SolarWinds Access Rights Manager (ARM)

    Feature Set Not Supported
    N/A
    9.3

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    93%
    Passly from ID Agent, a Kaseya company (formerly AuthAnvil) ranks higher in 6/6 features
    Passly from ID Agent, a Kaseya company (formerly AuthAnvil) ranks higher in 6/6 features

    ID-Management Access Control

    N/A
    0 Ratings
    9.2
    92%
    2 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    9.6
    96%
    3 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    9.9
    99%
    4 Ratings

    Password Management

    N/A
    0 Ratings
    9.9
    99%
    2 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    7.1
    71%
    2 Ratings

    ID Management Workflow Automation

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Attribute Ratings

    • SolarWinds Access Rights Manager (ARM) is rated higher in 1 area: Likelihood to Recommend
    • Passly from ID Agent, a Kaseya company (formerly AuthAnvil) is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    7.6

    SolarWinds Access Rights Manager (ARM)

    76%
    13 Ratings
    7.2

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    72%
    6 Ratings

    Likelihood to Renew

    9.1

    SolarWinds Access Rights Manager (ARM)

    91%
    2 Ratings

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    N/A
    0 Ratings

    Usability

    5.5

    SolarWinds Access Rights Manager (ARM)

    55%
    1 Rating
    9.0

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    90%
    1 Rating

    Availability

    8.2

    SolarWinds Access Rights Manager (ARM)

    82%
    1 Rating

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    N/A
    0 Ratings

    Performance

    7.3

    SolarWinds Access Rights Manager (ARM)

    73%
    1 Rating

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    N/A
    0 Ratings

    Support Rating

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating
    7.9

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    79%
    3 Ratings

    Implementation Rating

    6.8

    SolarWinds Access Rights Manager (ARM)

    68%
    2 Ratings

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    N/A
    0 Ratings

    Product Scalability

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    N/A
    0 Ratings

    Likelihood to Recommend

    SolarWinds Access Rights Manager (ARM)

    It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    If you have a skilled IT support team (whether in-house or outsourced) that is familiar with Kaseya's applications and has a good relationship with the vendor, it may be a good fit. It "checks the box" for 2FA, but there are much simpler solutions out there today that can get the same job done with less complexity and, in many cases, at a lower cost.

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    Garry Adams | TrustRadius Reviewer
    Garry Adams
    View all 6 answers on this topic

    Pros

    SolarWinds Access Rights Manager (ARM)

    • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
    • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    • AuthAnvil is simple to use. Whether using an OTP code or push notifications, the application is user-friendly.
    • AuthAnvil applications are easy for the end-user to install.
    • AuthAnvil is readily available across multiple platforms (Windows, Android, iOS).

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    Garry Adams | TrustRadius Reviewer
    Garry Adams
    View all 6 answers on this topic

    Cons

    SolarWinds Access Rights Manager (ARM)

    • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
    • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    • Does not offer faster login for trusted devices.
    • App requires multiple clicks to get to security code.
    • App is slow to load.
    • App was difficult to install and pair and confirm as a trusted device. That process took over 30 minutes.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Pricing Details

    SolarWinds Access Rights Manager (ARM)

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Likelihood to Renew

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 9.1
    Based on 2 answers
    It is in place and working. No time or money to consider anything else.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    No score
    No answers yet
    No answers on this topic

    Usability

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 5.5
    Based on 1 answer
    End user experience is much better than administration

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil) 9.0
    Based on 1 answer
    Simplicity of use combined with price and low system resources.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Reliability and Availability

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 8.2
    Based on 1 answer
    On occasion the server will need to be restarted to get things running again

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    No score
    No answers yet
    No answers on this topic

    Performance

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 7.3
    Based on 1 answer
    Satisfactory performance

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 4.5
    Based on 1 answer
    Very slow response times and sometimes I found the solution and ended up sharing it with support

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil) 7.9
    Based on 3 answers
    They are very helpful with helping us with any issues. There are a lot of helpful guides online if you get lost. Kaseya is also good about not bugging you with notifications. Kaseya offers easy to access to support options. Overall I have not had to contact them over a lot of issues. The software rarely broke or was down for maintenance.

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    Leonard Johnson | TrustRadius Reviewer
    Leonard Johnson
    View all 3 answers on this topic

    Implementation Rating

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 6.8
    Based on 2 answers
    It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    SolarWinds Access Rights Manager (ARM)

    I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 13 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    I am currently testing Okta as well. Okta seems to have a lot more functionality. They have integrations with mostly every SaaS around. They have a smoother Windows 2FA that includes push notifications and Yubikey integration. AuthAnvil is the only 2FA service available for Kaseya VSA, so that is why we are currently still using it.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Scalability

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 4.5
    Based on 1 answer
    No experience with this

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    SolarWinds Access Rights Manager (ARM)

    • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
    • Security specialists have really clear dashboards to audit individuals
    • We can be sure we never leave a permission open after a person leaves

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    Dylan Eikelenboom | TrustRadius Reviewer
    Dylan Eikelenboom
    View all 13 answers on this topic

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

    • Using AuthAnvil to log into Kaseya VSA multiple times was definitely a loss in productivity.
    • AuthAnvil did provide lots of security for our products because everyone would be deterred by AuthAnvil and Kaseya VSA's labyrinth-like log in process.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Screenshots

    Passly from ID Agent, a Kaseya company (formerly AuthAnvil)

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