What users are saying about
3 Ratings
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Score 8.4 out of 101
9 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

AkkenCloud

AkkenCloud was definitely a positive experience for me. My position at The Liberty Group was my first position as a recruiter so AkkenCloud was my first introduction to any kind of Applicant Tracking software. My experience with AkkenCloud was positive, the system was easy to use.
Kirah Terlip profile photo

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
AkkenCloud
8.6
Job Requisition Management
Accurate Background
6.0
AkkenCloud
9.0
Company Website Posting
Accurate Background
5.0
AkkenCloud
9.0
Publish to Social Media
Accurate Background
7.0
AkkenCloud
9.0
Customized Application Form
Accurate Background
7.0
AkkenCloud
Candidate Search
Accurate Background
5.0
AkkenCloud
9.0
Collaboration
Accurate Background
10.0
AkkenCloud
9.0
Task Creation and Delegation
Accurate Background
10.0
AkkenCloud
9.0
Email Templates
Accurate Background
3.0
AkkenCloud
4.0
User Permissions
Accurate Background
8.0
AkkenCloud
9.0
Notifications and Alerts
Accurate Background
9.0
AkkenCloud
9.0
Reporting
Accurate Background
7.1
AkkenCloud
9.0
Duplicate Candidate Prevention
Accurate Background
AkkenCloud
9.0
Applicant Tracking
Accurate Background
AkkenCloud
9.0

Pros

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
No photo available
  • Applicant Tracking - good central system for all applicant tracking information
  • User Friendly - AkkenCloud was user friendly and easy to use.
  • CRM Groups - I really enjoyed the ability to set up CRM groups to add my employees to.
Kirah Terlip profile photo

Cons

  • Background check report format could be improved by being easier to read. It's a little messy.
No photo available
  • I would like the ability to color coordinate my calendar. Currently the only option is blue (and red if I have not accepted the invite).
  • There are times when the system crashes for seemingly no reason. This can be frustrating.
  • It's not always easy to identify when there are multiple entries made into the system.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
AkkenCloud7.6
Based on 5 answers
With the exception of that it logs me out all the time, I would renew it very easily
Lisa Marcus profile photo

Usability

No score
No answers yet
No answers on this topic
AkkenCloud8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
No photo available

Performance

No score
No answers yet
No answers on this topic
AkkenCloud6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo

Support

No score
No answers yet
No answers on this topic
AkkenCloud8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
No photo available

Implementation

No score
No answers yet
No answers on this topic
AkkenCloud6.0
Based on 1 answer
Encourage your team to watch the training videos available.
No photo available

Alternatives Considered

Accurate is much better. The most thorough background check company I have ever used.
No photo available
This is not applicable to me
Lisa Marcus profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
No photo available
  • I think it has greatly improved our customer service in the sense that we can quickly look back on a candidate and remember the exact conversation we had with them by looking at the notes.
Lisa Marcus profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AkkenCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details