What users are saying about

Accurate Background

3 Ratings
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Score 8.4 out of 101

AkkenCloud

9 Ratings
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Score 6 out of 101

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Likelihood to Recommend

Accurate Background

Accurate is a global organization that has background checks available internationally. The report formatting could be improved. It's messy and difficult to read.
No photo available

AkkenCloud

The software is best suited for anyone reviewing and hiring candidates.
No photo available

Feature Rating Comparison

Recruiting / ATS

Accurate Background
7.0
AkkenCloud
8.6
Job Requisition Management
Accurate Background
6.0
AkkenCloud
9.0
Company Website Posting
Accurate Background
5.0
AkkenCloud
9.0
Publish to Social Media
Accurate Background
7.0
AkkenCloud
9.0
Customized Application Form
Accurate Background
7.0
AkkenCloud
Candidate Search
Accurate Background
5.0
AkkenCloud
9.0
Collaboration
Accurate Background
10.0
AkkenCloud
9.0
Task Creation and Delegation
Accurate Background
10.0
AkkenCloud
9.0
Email Templates
Accurate Background
3.0
AkkenCloud
4.0
User Permissions
Accurate Background
8.0
AkkenCloud
9.0
Notifications and Alerts
Accurate Background
9.0
AkkenCloud
9.0
Reporting
Accurate Background
7.0
AkkenCloud
9.0
Duplicate Candidate Prevention
Accurate Background
AkkenCloud
9.0
Applicant Tracking
Accurate Background
AkkenCloud
9.0

Pros

  • Comprehensive background check report
  • Report tailored to your needs
  • Weekly calls with Account Manager or as needed
  • online chat option with customer service
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  • AkkenCloud has great customer service. When we have a problem, they are quick to take the steps to solve it. Also, if an issue is beyond their control, they will inform us and make recommendations on how to solve the issue.
  • The home screen contains very useful information and can be customized to each individuals preferences. This allows quick access to tasks performed daily.
  • Overall, the tool is very user friendly. It requires minimal ramp up time in order to get comfortable with the tool.
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Cons

  • Background check report format could be improved by being easier to read. It's a little messy.
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  • When a candidate applies via applicant tracking, there is a glitch that you have to submit that candidate a different way than other candidates by using the applied function, then submitting from there. That is a glitch that should be fixed. You should be able to submit the same way and allow the system to track that he was a candidate from applicant tracking.
  • The new alerts from notes works well. The only change I would make is it is rather slow to attach a note now since the new messages have been added to notes.
  • Email should be a bit quicker. Rather than going to the server every 5 minutes, it should pull much quicker. That ability is rather easy to fix. Especially since we receive emails on our phone much quicker than we receive from Akken.
Jamie Burchell profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
AkkenCloud7.6
Based on 5 answers
There is no reason for us to make a switch. Everybody in the office is familiar with it and it allows us to get our work done faster. There are no pressing issues that would warrant a change at this point
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Usability

No score
No answers yet
No answers on this topic
AkkenCloud8.0
Based on 1 answer
Akken is quite easy to use however there are a few more complex functions or multi steps to go through to run reports and find historic information.
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Performance

No score
No answers yet
No answers on this topic
AkkenCloud6.0
Based on 1 answer
It's an average tool. The calendar function isn't great, email is slow, and there always seem to be day-to-day issues. The functionality is mostly there for a staffing firm, but there are plenty of areas of improvement still needed
Lisa Marcus profile photo

Support

No score
No answers yet
No answers on this topic
AkkenCloud8.0
Based on 1 answer
We receive quick replies after posting an issue as a job ticket to Akken.
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Implementation

No score
No answers yet
No answers on this topic
AkkenCloud6.0
Based on 1 answer
Encourage your team to watch the training videos available.
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Alternatives Considered

Accurate is much better. The most thorough background check company I have ever used.
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We preferred the ability to go with Mac computers. That was the number one selling point for us. Besides that we liked the ease of the product. The email interface looked exactly like Outlook. The calendar the same. The price was also a big selling point. It came in slightly cheaper than Bullhorn and other systems and in our opinion a better product.
Jamie Burchell profile photo

Return on Investment

  • Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
  • We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.
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  • Better applicant tracking. Works extremely well to keep our candidates organized and easily submit and track our candidates through the interviewing process.
  • Employees and on point quicker. They have a task bar to accomplish every day.
  • The increase in resumes coming from our website has been unbelievable since we added the ability to publish our job orders from Akken to our site.
Jamie Burchell profile photo

Pricing Details

Accurate Background

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

AkkenCloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details