The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…
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Elementor
Score 8.7 out of 10
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Elementor is a Wordpress page builder and creative toolkit featuring a drag and drop live editor, 100+ widgets, and tools to landing pages and popups.
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
I would recommend this for the ease of use and price. It is a good value for any website developer or designer to be able to create multiple websites a year with super simple coding. If you've got a way to speed up your website without using WP Rocket, then it's even better! I think this software is specifically made for someone with a coding background and would recommend that you have a background with Wordpress to make using this software even easier
Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
Platform is very accessible to those who know how to manage the back end software.
Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
More integration with 3rd party form plugins like Gravity Forms
Sometimes it gets confusing working with template features like headers. Editing in one place may accidentally affect the entire site and it is not always clear.
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
Elementor is one of those website builders that is really easy to get started with. The drag and drop features make it easy to create attractive and creative webpages for even the non-website designer. Some of the features available are not easy to find or easy to discover when you first start using Elementor. Practice makes perfect.
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
There support is slow and at times can be frustrating and this is why many prefer to air out their frustrations within the Facebook group community. I tend to give up as when I'm working on something and something goes wrong I need the help straight away. I do not have the patience to wait anymore.
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
Thrive Leads and thrive architect is a pain to update, they've changed version and name in recent years. I am unable to update because every time there was an upgrade or new release of the plugin it caused issues with my website's functionality which has left me stuck updating old versions that don't work anymore. With Elementor i haven't had this issue.
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
Acquia SOLR search provided a much-improved search experience on our website.
Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
Elementor has made it possible for our non-profit to stand out in the non-profit space in which we operate. Our website was highly flexible and looked great, which provided confidence to our donors.
Elementor has never been a weak spot in the security of our website. We've had several attempted attacks against our website and yet everything was remained locked down.
We have only used the free version of Elementor, so it has kept our costs low and allowed us to have a professional looking website, but being able to put more money towards our charitable cause rather than IT.
