59 Ratings
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Score 8.1 out of 100
5 Ratings
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Score 9.6 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Lead Liaison LMA

I think Lead Liaison could work well for new companies without an existing tech stack as you can also use it as your CRM.For a more mature company, especially one with multiple existing platform, I do not think it is worth switching, as all of the features will likely seem inferior to alternative specialist tools, many of which are cheaper, better supported and better integrated
James Summers | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Acquia Digital Experience Platform
Lead Liaison LMA
5.7
WYSIWYG email editor
Acquia Digital Experience Platform
Lead Liaison LMA
1.0
Dynamic content
Acquia Digital Experience Platform
Lead Liaison LMA
9.1
Ability to test dynamic content
Acquia Digital Experience Platform
Lead Liaison LMA
9.1
Landing pages
Acquia Digital Experience Platform
Lead Liaison LMA
1.0
A/B testing
Acquia Digital Experience Platform
Lead Liaison LMA
8.8
Mobile optimization
Acquia Digital Experience Platform
Lead Liaison LMA
9.1
Email deliverability reporting
Acquia Digital Experience Platform
Lead Liaison LMA
1.8
List management
Acquia Digital Experience Platform
Lead Liaison LMA
2.7
Triggered drip sequences
Acquia Digital Experience Platform
Lead Liaison LMA
8.6

Lead Management

Acquia Digital Experience Platform
Lead Liaison LMA
4.6
Lead nurturing
Acquia Digital Experience Platform
Lead Liaison LMA
1.9
Lead scoring and grading
Acquia Digital Experience Platform
Lead Liaison LMA
3.7
Data quality management
Acquia Digital Experience Platform
Lead Liaison LMA
9.1
Automated sales alerts and tasks
Acquia Digital Experience Platform
Lead Liaison LMA
3.6

Campaign Management

Acquia Digital Experience Platform
Lead Liaison LMA
8.7
Calendaring
Acquia Digital Experience Platform
Lead Liaison LMA
8.6
Event/webinar marketing
Acquia Digital Experience Platform
Lead Liaison LMA
8.8

Social Media Marketing

Acquia Digital Experience Platform
Lead Liaison LMA
8.8
Social sharing and campaigns
Acquia Digital Experience Platform
Lead Liaison LMA
8.8
Social profile integration
Acquia Digital Experience Platform
Lead Liaison LMA
8.8

Reporting & Analytics

Acquia Digital Experience Platform
Lead Liaison LMA
1.2
Dashboards
Acquia Digital Experience Platform
Lead Liaison LMA
1.8
Standard reports
Acquia Digital Experience Platform
Lead Liaison LMA
1.0
Custom reports
Acquia Digital Experience Platform
Lead Liaison LMA
1.0

Platform & Infrastructure

Acquia Digital Experience Platform
Lead Liaison LMA
6.3
API
Acquia Digital Experience Platform
Lead Liaison LMA
1.0
Role-based workflow & approvals
Acquia Digital Experience Platform
Lead Liaison LMA
8.8
Customizability
Acquia Digital Experience Platform
Lead Liaison LMA
1.0
Integration with Salesforce.com
Acquia Digital Experience Platform
Lead Liaison LMA
9.1
Integration with Microsoft Dynamics CRM
Acquia Digital Experience Platform
Lead Liaison LMA
9.1
Integration with SugarCRM
Acquia Digital Experience Platform
Lead Liaison LMA
9.1

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Lead Liaison LMA

  • The form customization is perfect. Very easy to use.
  • The insight we get from the form's (GPS) data is nice as we do not have to mandate fields anymore.
  • The ability to pass thru a lot of data on the back end works for our process. The internal receiver (customer service or sales reps) of the form data knows exactly what campaign the lead came from, what clinical specialty is tied to the prospect and what product is of interest. All seamlessly.
Linda Stacy | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Lead Liaison LMA

  • Would be nice for a note section in the contacts OR a complete CRM within
  • Honestly, at this point I could not make any "worthy" suggestions I am happy thus far!
Cindy K. Brown | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Why move from a product that is help grown the speed on Marketing ROI? We see that the dashboards, flexibility and tracking are meeting and exceeding the business needs we had outlined. The support they provide is consistent, available and responsive. They will work with you until your issue is resolved.
Troy Rockman | TrustRadius Reviewer

Usability

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 8.2
Based on 1 answer
One item you did not ask, but should be in around customer support. They do a great job of working with you, training and ongoing questions. Lead Liaison is always available and easy to get answers. The dashboards are great to gain business trends. The social media management is easy and a great way to ensure content is being tracked. The ability to gain tracking code for additional tactics. Our team enjoys the easy access and useability. We work with our clients to make sure they have a tool that we can use to scale for their needs. Lead Liaison makes it easy for us to help clients understand that Marketing ROI is closer to their finger tips than ever before.
Troy Rockman | TrustRadius Reviewer

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Lead Liaison has tremendous support. I''ve never gone more than a hour or so without a response. They are quick to understand my request, review the options for solution and deliver the best option with the best outcome. Also, the good part is that I don't need support all the time because the product is so easy.
Troy Rockman | TrustRadius Reviewer

Implementation Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Lead Liaison LMA

Lead Liaison LMA 9.1
Based on 1 answer
Any issue with the adoption of the product were on our end. I wish we had the band width to run faster so we can know more faster. Our team enjoys the dashboards and ease of using the product. I know our clients are appreciating the results of the information as well.
Troy Rockman | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

We decided to switch as Acquia/Drupal looked to have a better library of 'off the shelf' modules that could easily be integrated into the platform. The hosting and CDN options were comparable however I was personally happier with Acquia's close relationship with Cloudflare.
Nick Lamming | TrustRadius Reviewer

Lead Liaison LMA

We were poached from a competitor where we were getting 2600% ROI. This was a bad business decision on our part. Lead Liaison promised the same level of visitor identification with many more extra features but it never stacked up. After 12 months we actually did not see a return on investment greater than the original investment. Conversely the competitor has seen a 1700% ROI just in month 1 upon returning to them. So having using Lead Forensics before and after using Lead Liaison it's clear what the variable is.
James Summers | TrustRadius Reviewer

Scalability

Acquia Digital Experience Platform

Acquia Digital Experience Platform 8.8
Based on 2 answers
The data Acquia collects, and the way it displays it and is able to be imported into other tools is useful beyond just teams working on our main website. Segment data can be collected and imported into other tools to help further break down user metrics based on certain criteria we have deemed important.
Ben Tolmachoff, MBA | TrustRadius Reviewer

Lead Liaison LMA

No score
No answers yet
No answers on this topic

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Lead Liaison LMA

  • Ability to create custom forms per campaign.
Linda Stacy | TrustRadius Reviewer

Screenshots

Acquia Digital Experience Platform

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acquia Digital Experience Platform Editions & Modules

Additional Pricing Details

Lead Liaison LMA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$499

Lead Liaison LMA Editions & Modules

Edition
Visitor Tracking$2501
Sales and Marketing Automation$5002
  1. Page Views per Month
  2. # of Licensed Contacts
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
8.9
Lead Liaison LMA
1.0

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Lead Liaison LMA
9.1

Usability

Acquia Digital Experience Platform
Lead Liaison LMA
8.2

Support Rating

Acquia Digital Experience Platform
Lead Liaison LMA
9.1

Implementation Rating

Acquia Digital Experience Platform
Lead Liaison LMA
9.1

Scalability

Acquia Digital Experience Platform
8.8
Lead Liaison LMA

Add comparison