What users are saying about
42 Ratings
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Score 8.1 out of 100
54 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Acronis True Image

The imaging capability seems to be solid [with Acronis True Image], although I have not had to recover a drive yet so cannot compare. The logs tell me when it is (and isn't) working. The "Cloud Replication" that is supposed to simultaneously replicate the
local backup image is perfectly awful and the months of tech support
ended with them telling me I had a "VSS issue" on a brand new workstation
and that I should just create a separate cloud image. After months of it
taking 3-4 DAYS to run, IF it worked, and then failing altogether, I discontinued it. It was even logging (running?) under another separate critical files backup, and forced to use the same encryption password. Setting up a new one failed. The cloud backup of my critical
files is still running at kb/sec speeds. The ransomware protection hasn't caught anything yet to my knowledge, and consumes a lot of resources. Changing the settings takes at least 10 minutes to log into the cloud. Cloud storage is tiny and a push to get you to pay more. Will not be renewing.
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

For our use case the product is good. I am unsure if scaling to a much bigger environment would work as well as some competitor products. Reporting is sufficient in this product, although, as we use it not for our big production environment, we do not have to deal with all the big compliance rules so reporting is more of a technical purpose.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Acronis True Image
NAKIVO Backup & Replication
9.0
Universal recovery
Acronis True Image
NAKIVO Backup & Replication
8.8
Live recovery
Acronis True Image
NAKIVO Backup & Replication
8.6
Recovery verification
Acronis True Image
NAKIVO Backup & Replication
9.2
Business application protection
Acronis True Image
NAKIVO Backup & Replication
9.5
Multiple backup destinations
Acronis True Image
NAKIVO Backup & Replication
8.9
Incremental backup identification
Acronis True Image
NAKIVO Backup & Replication
9.3
Backup to the cloud
Acronis True Image
NAKIVO Backup & Replication
9.1
Deduplication and file compression
Acronis True Image
NAKIVO Backup & Replication
8.6
Snapshots
Acronis True Image
NAKIVO Backup & Replication
9.0
Flexible deployment
Acronis True Image
NAKIVO Backup & Replication
9.5
Management dashboard
Acronis True Image
NAKIVO Backup & Replication
9.0
Platform support
Acronis True Image
NAKIVO Backup & Replication
8.0
Retention options
Acronis True Image
NAKIVO Backup & Replication
9.0
Encryption
Acronis True Image
NAKIVO Backup & Replication
9.5

Pros

Acronis True Image

  • Delta backup makes backups super fast of larger files that do not change in its entirety (e.g. VM images, large PSD files)
  • Easy to use (set it and forget it)
  • Rescue media makes it easy to restore backups to different hardware and migrate to other work stations
  • Lots of backup options on the Windows version of ATI
Shion Song | TrustRadius Reviewer

NAKIVO Backup & Replication

  • Creating G-F-S backups of virtual servers in a completely automated fashion.
  • Restoring data easily when needed, either as specific individual files or entire servers (and the run-from-backup option is just neat, although we've rarely had use for that).
  • Storing Data in a de-duplicated, compressed format has allowed us to store many many backups in a space that is many many times smaller than it would take to keep multiple full copies of each server.
Anonymous | TrustRadius Reviewer

Cons

Acronis True Image

  • Some features have actually become more complicated over the years. One that comes to mind is creating a backup plan that can execute daily to an external USB media that is changed daily (older versions would back up to the, for example, "F" drive regardless of which drive was attached - newer versions identify each drive uniquely, and a backup task created with a given external drive will fail due to the lack of media presence if the drive is replaced).
  • Error messages could be less cryptic.
  • Support turnaround time and live assistance could be faster.
Michael Sweeden | TrustRadius Reviewer

NAKIVO Backup & Replication

  • You can only backup virtual machines.
  • Although you can easily set up NAKIVO, the more specific or complex your configuration, the more reliant you become on tech support. Knowing Linux would be a big plus with these types of configurations.
  • Updating the software could be a little more user-friendly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acronis True Image

No score
No answers yet
No answers on this topic

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 1 answer
It's great. It works, it's cost effective and it's easy to maintain. I don't see us ever changing away from Nakivo Backup and Replication to any other product. We are very impressed and satisfied with the results.
David Judice | TrustRadius Reviewer

Usability

Acronis True Image

Acronis True Image 10.0
Based on 1 answer
Like I mention it's very intuitive an user friendly
Anonymous | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 2 answers
Because it is very easy to use.
Aba-Mark Mihaly | TrustRadius Reviewer

Performance

Acronis True Image

Acronis True Image 9.0
Based on 1 answer
Backups run fast and no significant performance issues other than the ones discussed previously.
Shion Song | TrustRadius Reviewer

NAKIVO Backup & Replication

No score
No answers yet
No answers on this topic

Support Rating

Acronis True Image

Acronis True Image 9.0
Based on 12 answers
Beyond a single instance, I haven't had to approach Acronis' support. I needed a new key following the death of my previous workstation, and they rapidly supplied it. I've heard from colleagues that they've quickly answered any questions that've been asked. If I need something, I'll generally frequent FAQ pages first, although Acronis actually has instructional videos to help users get started, which is forward-thinking. Great software that fills a vital niche for Windows systems.
Andrew Egbert | TrustRadius Reviewer

NAKIVO Backup & Replication

NAKIVO Backup & Replication 8.6
Based on 8 answers
As with any support, it can always improve, but since the result has always been getting my issue resolved quickly I can't complain. Nakivo support has been great to work with when I have needed them, which hasn't been often.
David Judice | TrustRadius Reviewer

Implementation Rating

Acronis True Image

No score
No answers yet
No answers on this topic

NAKIVO Backup & Replication

NAKIVO Backup & Replication 10.0
Based on 2 answers
It was simple and easy to implement and went very quickly
David Judice | TrustRadius Reviewer

Alternatives Considered

Acronis True Image

Acronis True Image is the perfect program when it comes to backing up data. It supports all kinds of backup like file and/or folder backup and has a better and easier to use interface than the 2 products. I also like that I have the option to backup data in local drives also instead of the cloud only. And lastly, it supports Partition backup also instead of only files and/or folders.
dhruv gupta | TrustRadius Reviewer

NAKIVO Backup & Replication

Well, I'll be really honest. The products for a small company are really similar. The very big difference between the two software is the price of the solution. Veeam Backup And Replication is the most famous software now and the price is high. Nakivo price is cheaper. For small businesses, it is better maybe.
Anonymous | TrustRadius Reviewer

Scalability

Acronis True Image

Acronis True Image 8.0
Based on 1 answer
The Windows version is generally reliable and only ran into one issue thus far. Restores are easy and there are many features. On MacOS, it's a completely different story. There is significant resource leakage related to the updater app that can bog down part of a CPU core continuously until it is disabled. The mobile backup feature also needs to be disabled via UNIX command line or CPU usage will go up when a mobile device on the same network like an iPad or iPhone's screen is turned on.
Shion Song | TrustRadius Reviewer

NAKIVO Backup & Replication

No score
No answers yet
No answers on this topic

Return on Investment

Acronis True Image

  • Peace of mind - knowing that if anything happens to our data, we can recover it.
  • File Versioning has saved us a few times - we can grab prior versions of a particular file if there is a problem.
  • Reasonably priced - there are more comprehensive backup solutions out there, but for online backup, this was the right product for the right price.
John Bode | TrustRadius Reviewer

NAKIVO Backup & Replication

  • Provides a robust service at an affordable cost.
  • Intuitive web interface along with the technology itself provides a path for quick, easy restores.
  • Not supporting S3 compatible storage for off-site storage of backups has required us to add an additional piece of software to the workflow.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acronis True Image

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acronis True Image Editions & Modules

Additional Pricing Details

NAKIVO Backup & Replication

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

NAKIVO Backup & Replication Editions & Modules

Edition
Pro Essentials$251
Enterprise Essentials$351
Pro$401
EnterpriseContact Vendor
  1. per workload
Additional Pricing Details
A workload is a VMware vSphere VM, Microsoft Hyper-V VM, Nutanix AHV VM, a physical machine (01 server and 03 workstations), an Oracle database, or an Amazon EC2 instance.

Rating Summary

Likelihood to Recommend

Acronis True Image
8.2
NAKIVO Backup & Replication
8.7

Likelihood to Renew

Acronis True Image
NAKIVO Backup & Replication
10.0

Usability

Acronis True Image
10.0
NAKIVO Backup & Replication
10.0

Performance

Acronis True Image
9.0
NAKIVO Backup & Replication

Support Rating

Acronis True Image
9.0
NAKIVO Backup & Replication
8.6

Implementation Rating

Acronis True Image
NAKIVO Backup & Replication
10.0

Scalability

Acronis True Image
8.0
NAKIVO Backup & Replication

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