What users are saying about

Actionspace

3 Ratings

Basecamp

Top Rated
749 Ratings

Actionspace

3 Ratings
Score 9 out of 101

Basecamp

Top Rated
749 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Basecamp

If you require project management in the general sense, to better organize your workflow, this is the software for you. A few great uses of Basecamp include: to share with a photographer, so they can upload assets for your projects; to type it into your design work with InDesign; to plan out a schedule of advertisement for a year.
Where Basecamp is not good is if you need more of a flow chart model, where there is step 1, then 2, then 3. Basecamp cannot handle that easily. You end up making a lot of tasks and they are not linked, so you have to manually move dates if one task is not completed in time.
No photo available

Feature Rating Comparison

Project Management

Actionspace
6.9
Basecamp
7.8
Task Management
Actionspace
8.0
Basecamp
8.7
Resource Management
Actionspace
4.0
Basecamp
8.0
Gantt Charts
Actionspace
7.0
Basecamp
8.2
Scheduling
Actionspace
5.0
Basecamp
7.7
Workflow Automation
Actionspace
6.0
Basecamp
7.5
Team Collaboration
Actionspace
6.0
Basecamp
8.7
Support for Agile Methodology
Actionspace
6.0
Basecamp
7.6
Support for Waterfall Methodology
Actionspace
7.0
Basecamp
7.5
Document Management
Actionspace
7.0
Basecamp
8.1
Email integration
Actionspace
7.0
Basecamp
7.9
Mobile Access
Actionspace
8.0
Basecamp
6.9
Timesheet Tracking
Actionspace
9.0
Basecamp
6.9
Change request and Case Management
Actionspace
8.0
Basecamp
7.9
Budget and Expense Management
Actionspace
8.0
Basecamp
7.9

Professional Services Automation

Actionspace
8.0
Basecamp
7.8
Quotes/estimates
Actionspace
8.0
Basecamp
7.8
Invoicing
Actionspace
8.0
Basecamp
8.0
Project & financial reporting
Actionspace
8.0
Basecamp
8.0
Integration with accounting software
Actionspace
8.0
Basecamp
7.2

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Direct integration with Google Apps. Allows you to link files instead of uploading them (why upload a 1GB video files into another system when it is already in Basecamp)
  • Allows assignment of multiple people for a task in the newest version of Basecamp
  • Easy on-boarding of additional users, being that it is cloud-based. As long as they have a browser you can send them an invite
  • Limiting access to client/vendors. This allows you to use the same project without worrying about clients seeing items they should not.
No photo available

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • Tasks. If you could assign tasks to multiple people and assign a sub task to each person it would be great. Such as make a logo, then a week later, have a sub task of replace logo on website. Right now you have to create two tasks or fiddle with dates
  • Improve the calendar or task date view (depends on if you're using 2 or 3.) I had issues with it being hard to navigate.
  • Their pricing structure is good for what you get, but I wish they offered an education discount.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
No photo available

Usability

No score
No answers yet
No answers on this topic
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Lisa Keyser profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
  • Their self help products like guides and webinars are good.
  • Very quick response time.
  • Almost never need them to begin with.
Ed Lojko profile photo

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

No answers on this topic
We stopped using Basecamp and started using Trello instead. Trello works better for us and our agile methodology
Nicolas Costa Ossa profile photo

Return on Investment

  • ROI
  • tracking
No photo available
  • To a point, Basecamp was very useful in keeping our team on track so I'd say it'd have to be a positive impact.
Kelly Reumann profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details