What users are saying about
3 Ratings

Basecamp

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Top Rated
792 Ratings
3 Ratings
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Score 9.1 out of 101

Basecamp

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Top Rated
792 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
No photo available

Basecamp

Basecamp is well developed, lets you manage project easily without any problems. It has multiple categorizations so that team members can work on an individual category without any clashes with other members. Easily manages tasks, you can move one task from one category to another if you have placed it in the wrong category. It is the easiest conversation saver in order to stay on track and maintain the flow of project sharing messages back and forth. It also helped us by saving our documents and client files on a central location so that we can get any file whenever we require. It is easy to use and compatible with many devices. It has great features like :
  • Interactive Gantt charts
  • History checker
  • Messaging
  • Task management
  • Set priorities of tasks
  • Calendar
No photo available

Feature Rating Comparison

Project Management

Actionspace
6.9
Basecamp
7.9
Task Management
Actionspace
8.0
Basecamp
9.0
Resource Management
Actionspace
4.0
Basecamp
8.3
Gantt Charts
Actionspace
7.0
Basecamp
8.2
Scheduling
Actionspace
5.0
Basecamp
7.8
Workflow Automation
Actionspace
6.0
Basecamp
7.5
Team Collaboration
Actionspace
6.0
Basecamp
8.8
Support for Agile Methodology
Actionspace
6.0
Basecamp
7.6
Support for Waterfall Methodology
Actionspace
7.0
Basecamp
7.5
Document Management
Actionspace
7.0
Basecamp
8.3
Email integration
Actionspace
7.0
Basecamp
8.1
Mobile Access
Actionspace
8.0
Basecamp
7.0
Timesheet Tracking
Actionspace
9.0
Basecamp
7.0
Change request and Case Management
Actionspace
8.0
Basecamp
8.2
Budget and Expense Management
Actionspace
8.0
Basecamp
7.9

Professional Services Automation

Actionspace
8.0
Basecamp
7.8
Quotes/estimates
Actionspace
8.0
Basecamp
7.9
Invoicing
Actionspace
8.0
Basecamp
8.0
Project & financial reporting
Actionspace
8.0
Basecamp
8.1
Integration with accounting software
Actionspace
8.0
Basecamp
7.2

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
No photo available
  • Project Management
  • Discussions
  • To-Do Lists
Kelsie Hamilton profile photo

Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
No photo available
  • Samepage really has a better collaboration messaging system with channels and integration with other systems.
  • There is some functionality with linking google docs but would like to see better integration with a more wide range of applications or office suite products since we mostly use this for working with external vendors that use a vast range of products as well.
  • To Do lists are great, but would like to see better linkage to the messages, schedules and files. Sort of an overly complex request to a very simple process.
Craig Lockley profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 27 answers
We're committed, we're not going anywhere. This does the job we need and we all have a great user experience with it. I have to say it's pretty reliable. It hardly ever defaults or says the program is not available due to it's company's issues. Basecamp is always up and ready to go
Coty Watson profile photo

Usability

No score
No answers yet
No answers on this topic
Basecamp8.8
Based on 7 answers
I find it extremely easy to use, though as a tech-savvy person, it takes some fairly obnoxious software for me to have difficulty. However, I have found that occasionally some clients don't understand how the subject line and discussion body work when creating a new post, and sometimes have difficulty understanding where to respond and will create new threads with feedback, rather than replying on the old one. I don't think Basecamp can help this, however, without severely annoying those of us who find it highly intuitive.
Lisa Keyser profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Basecamp10.0
Based on 5 answers
Over the span of 5 years, Basecamp has been available every single time I have signed on. There has never been an event that has caused a loss of project data.
Ed Lojko profile photo

Support

No score
No answers yet
No answers on this topic
Basecamp9.0
Based on 4 answers
  • Their self help products like guides and webinars are good.
  • Very quick response time.
  • Almost never need them to begin with.
Ed Lojko profile photo

Implementation

No score
No answers yet
No answers on this topic
Basecamp7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner profile photo

Alternatives Considered

No answers on this topic
Samepage and Slack are just a few steps ahead with its messenger and communication platforms and is leagues behind when it comes to integration with other systems. However, most systems can be redundant when attempting to accomplish something that caters to a non-technical audience or something more geared towards the "classic" project management platform (such as Microsoft Project). For a reduction in emails and company wide or group communications, basecamp can do just as well as Samepage and Slack but when it comes down to managing resources, time management, gantt charts and more granular project management functions; Basecamp just doesn't do well as the Asana, OpenProject or OrangeScrum. More technical or software development projects should be avoided when using Basecamp from my experiences while using it
Craig Lockley profile photo

Return on Investment

  • ROI
  • tracking
No photo available
  • It's made project edits more quick and efficient for me instead of scrolling back through past emails with multiple people, saving me time and money.
  • I currently don't pay for basecamp as my clients have added me to their own programs, but it is a bit pricey if you don't use it often enough.
  • Makes it quick and easy to check back in with clients on edits and new projects so I don't have to rely on myself to remember.
Megan Ronecker profile photo

Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Basecamp

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details