What users are saying about

Acuity Scheduling

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34 Ratings
7 Ratings

Acuity Scheduling

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34 Ratings
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Score 9.1 out of 101
7 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

Acuity Scheduling

For solopreneurs who are already overwhelmed with tasks and activities, Acuity Scheduling takes a task off your list off and automates bookings and meetings.
Dr Olivier Becherel - Leadership and Executive Coaching profile photo

x.ai

  1. x.ai is very well suited for all types of organization from small business to large companies.
  2. x.ai provides a good value for money.
  3. x.ai is intuitive and help you manage your schedule with ease.
Amit Ranjan profile photo

Pros

  • Makes scheduling easy for customers with multiple options for times/products/team member.
  • Is very customizable for our team. The settings give us a lot of control.
  • Integrates with our calendar and keeps good records of who has booked appointments.
Andrea Cross profile photo
  • Very professional. Amy's emails and ways of scheduling are extremely professional and I feel comfortable scheduling with her even in high pressure scenarios.
  • Fast. The scheduling starts immediately and saves me so much time. She knows my preferences and makes my life so much better and easier.
  • Reminder emails. She sends me weekly emails to remind me of what meetings I have coming up. Better than a real assistant!
  • Easy to use. I used to tell people that Amy is an AI assistant, but now I don't, and people just assume she is a real person. I get compliments all the time on what a delight she is!
Vina Rathbone profile photo

Cons

  • More integrations would be nice (particularly Slack and Groove).
  • It would be nice for clients to have the ability to request a custom time slot from the scheduling page. If a customer can't do one of the regularly scheduled slots, they currently have to communicate with us outside of Acuity about a date/time and then we have to go into Acuity to set a custom appointment.
Andrea Cross profile photo
  • Takes a while to get used to setting up and be familiarized with best practices.
No photo available

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity is by far more robust and I think it looks more sleek when embedded or even if you give someone the Acuity direct link
Steena Brown profile photo
I love Watson, but Amy has been easier to personalize to my life and needs, and runs more autonomously that other algorithms I employ
Vina Rathbone profile photo

Return on Investment

  • Acuity Scheduling has allowed me to save time to book appointments with clients so that there is no need for back and forth emails, and all is automated.
  • Acuity Scheduling has allowed me to create new packages of sessions, and have the different offers all nicely lined up in my Acuity Scheduling shop.
  • Acuity Scheduling has allowed me to streamline my booking process, and include functionalities such as forms to fill in and submit before a call, email reminders, files attachments.
Audrey Sourroubille Arnold profile photo
  • Saves time.
  • Saves effort.
  • Efficient and allows for less "dropped balls".
No photo available

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

x.ai

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details