What users are saying about

x.ai

3 Ratings

Acuity Scheduling

33 Ratings
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Score 9.1 out of 101

x.ai

3 Ratings
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Score 9.2 out of 101

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Likelihood to Recommend

Acuity Scheduling

It is free with Squarespace!
Josephine Stafford profile photo

x.ai

X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation.She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
Matt Meinel profile photo

Pros

  • Appointment scheduling
  • Calendar sync
  • Online booking
  • Online payments
  • Recurring Appointments
Sean Pomory profile photo
  • Scheduling conference calls across time zones and between multiple companies. We have several partnership call where we need to schedule myself and our CEO as well as our partner and the end customer. Scheduling these type calls can require 10 or 20 individual emails. Amy just handles it for us.
  • There is nothing to install. Its just set up your preferences and start emailing Amy or Andrew just like you would a human personal assistant.
  • The x.ai team is responsive and thoughtful. Slack integration is one of the newer features that they brought to the table that was really helpful.
Matt Meinel profile photo

Cons

  • It's asking a lot but I would love if I could have different products available in different currencies, but I don't think anyone offers this!
  • To be honest, there isn't much that I am missing from Acuity.
Allyson Woodrooffe, MA, CPCC profile photo
  • The technology is currently limited to coordinating meetings between 5 principal attendees with unlimited optional attendees. This cuts out things like using her to schedule 8 person board meetings where everyone needs to be there.
  • In some cases, it would be useful for Amy to identify herself as a bot to avoid confusion. I had one client who thought I was in LA when I was really in Nashville but kept insisting to Amy (without cc'ing me) on an in-person meeting. He thought she was just a really dense PA.
Matt Meinel profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This is the first software of its type that I have used at work.
Andrea Cross profile photo
I have used live virtual assistants and full-time PA's as well in the past. For a few bucks a month, X.ai takes away much of the drudge work involved in a PA keeping my calendar straight.
Matt Meinel profile photo

Return on Investment

  • Scheduling is so easy that customers don't give up on the booking process.
Allyson Woodrooffe, MA, CPCC profile photo
  • I figure Amy saves me about 3 hours a week and much aggravation.
Matt Meinel profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

x.ai

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details