1 Ratings
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Score 7 out of 100
8 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Aderant Handshake

The user of Handshake takes a certain amount of user computer literacy and the user needs to be resourceful. When building our site, I needed to google quite a bit. On the contrary, if budget allows, Handshake developers will do it all for you.
David Tobin | TrustRadius Reviewer

Elastic Enterprise Search (Swiftype)

Swiftype is excellent for e-commerce companies and especially the financial services sector where speed plays a major role in executing transactions. It is also very dynamic and customizable. It is very useful for electronics/travel reservations on e-commerce sites also. The only place it is inappropriate is when it comes to indexing a website in which case Google is slightly better, as I mentioned before. There is nothing much to complain about here in regards to the breadth of applications and analytics it offers.
Anonymous | TrustRadius Reviewer

Pros

Aderant Handshake

  • The main reason we got Handshake was to display visual gadgets for our accounting systems. We always provided spreadsheet type reports, but pictures and more engaging. Attorney gets a dashboard in real time of where they stand financially.
  • Additional use as FAQ's in different departments in the firm, that is, accounting, IT, and office services.
  • Knowledgebase - How to's and software.
David Tobin | TrustRadius Reviewer

Elastic Enterprise Search (Swiftype)

  • It's very easy to implement. The documentation is great and you can be up and running very quickly.
  • It's easy to configure. The web-based user interface makes it super simple to configure (i.e. customize search rankings, edit synonyms, etc.).
  • Their support is very friendly and helpful. Whenever I had a question or couldn't figure something old, they were quick to help me out.
Richard Davies | TrustRadius Reviewer

Cons

Aderant Handshake

  • Documentation is weak, but hopefully, since Aderant just acquired the company, that will improve
David Tobin | TrustRadius Reviewer

Elastic Enterprise Search (Swiftype)

  • Swiftype does not have indexes ready to go. When you add a new website to the search set, it takes some time to index the website. This is something that is different from what Google does. Google in this particular aspect does a relatively better job.
  • Swiftype is very expensive, this makes it difficult for smaller companies to afford.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Aderant Handshake

None. Always need about Handshake's interface with Aderant, way before Aderant purchased them. Seemed like a natural fit.
David Tobin | TrustRadius Reviewer

Elastic Enterprise Search (Swiftype)

Google Search Appliance is no longer supported. Apache Solr is a popular, free open source solution, but it lacks a web crawler and is more difficult to configure and maintain.
Richard Davies | TrustRadius Reviewer

Return on Investment

Aderant Handshake

  • Hard to say, but ultimately putting knowledge in the hands of fee earners immediately it is positive.
David Tobin | TrustRadius Reviewer

Elastic Enterprise Search (Swiftype)

  • It has a positive impact as it helps traders and other users to seamlessly use applications.
  • It has a positive ROI and we would know the results in time to come.
Anonymous | TrustRadius Reviewer

Pricing Details

Aderant Handshake

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Elastic Enterprise Search (Swiftype)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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