What users are saying about
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Top Rated
1250 Ratings
15 Ratings

Adobe Acrobat DC

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Top Rated
1250 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Adobe Acrobat DC

As a document reader and file export software it hits the marks that are necessary to make the software useful in a business environment. It is also helpful to get an entire team on a license of adobe without the need to break the bank on full license structures for everyone that might not use the entirety of the paid version of the software. Less useful are the document manipulation and search functions available to the free DC version of the software package. Full Adobe likely has all the bells and whistles, but it would be nice to have some of the functionality in the freeware software.
Jonathan Kweder, Ph.D. | TrustRadius Reviewer

iManage Work

iManage is well suited to managing the large volume of documents and emails that are created on a daily basis. Lawyers can get dozens if not hundreds of e-mails a day, and we need something to do with them. Deleting them is often not practical, because you may require the information a year from now. Leaving them in Outlook is also impractical, because a large Inbox will slow Outlook down. Outlook has an archiving feature, but this doesn't really help for collaboration (and your colleagues are likely out of luck if you end up unavailable due to emergency).iManage is less well suited to small organizations (ex: sole practitioners and small firms) because it is does require a significant investment in implementing and maintaining the software.iManage Work is well suited for large law firms, because it is great for collaboration, including between different offices.
Anonymous | TrustRadius Reviewer

Pros

Adobe Acrobat DC

  • Adobe Acrobat works particularly well with opening documents quickly and not having compatibility issues with various sources of documents.
  • Also, if you do not need some of the more advanced features that the more expensive professional version provides, there are free or less expensive versions that better suit your needs. that flexibility is welcome
  • The UI of zooming into documents that might have smaller font or unclear information is very helpful, and generally, anyone can sit down and figure out how to work the program with very little training. It's very intuitive.
Daniel Epstein | TrustRadius Reviewer

iManage Work

  • Very reliable, once setup it is usually pretty flawless outside of Outlook-related issues.
  • Simple and easy to use organization of files and groups.
  • Customizable for different departments or sections to divide up access and partition document system.
  • Allows collaboration with outside parties and makes sharing documents quick and easy.
Derek Schroeder | TrustRadius Reviewer

Cons

Adobe Acrobat DC

  • Adobe Acrobat DC has a learning curve when it comes to working with the software. The program takes some getting used to but overall is not bad.
  • One thing that can get very frustrating is if you are editing a document, you have to click a separate function to "add text" then back to the edit to continue making additional edits. This can get very tedious to switch back and forth constantly.
  • There seem to be unnecessary extra movements that need to be made when editing something, if you want to insert an image it is another function, add text its another function. This can just be time consuming and irritating.
Kelsey Arnold | TrustRadius Reviewer

iManage Work

  • The iManage Communication Server, which interacts with iManage and Outlook, filing emails to the workspaces has always been bug riddled. Our current version is the most stable we've seen yet, but we still have issues every few months. We often find suddenly linked Outlook folders (which allow users to save emails in Outlook folders that in turn link to the DMS to automatically save a copy of that email in the iManage folder the user linked) aren't filing the copies in iManage anymore, in other words, the linking is broken. IT has to restart the Communication server, then the user has to recreate their Outlook folder and move the unlinked documents to the folder to kick off the filing process again. The worst part is that unless the user notices the filing isn't working, there's no monitoring IT can do to determine the linking is broken.
  • Due to the nature of how iManage captures the File-Open/Save function of applications, there are times that it leaves documents checked-out on user machines. When a user opens a document, it locks the server copy, creates a local copy on the user machine for edits, and when the user closes the document iManage copies the local copy to the server overwriting the original (by default) to save the changes. Sometimes, the process of writing the changes back to server doesn't happen so the local machine copy (the latest changes) are only on the user machine and the user much check in the documents manually. This happens a couple of times a month for almost everyone at my company. It's usually not a big deal, until an employee is terminated. If IT forgets to check-in that user's documents before the user machine and account are wiped, then the edited documents is lost forever because it only exists on the user machine.
  • iManage works with Windows Server native encryption features to allow you encrypt documents. Microsoft's native encryption is crude and problematic at best, especially with roaming profiles. iManage needs to partner with other software encryption technologies to offer alternatives for encryption at rest and in transit.
Debbie Johnson | TrustRadius Reviewer

Likelihood to Renew

Adobe Acrobat DC

Adobe Acrobat DC 10.0
Based on 2 answers
I've been in IT for 30 years and this product has stood the test of time and continues to function efficiently.
Jerome Pierce | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Usability

Adobe Acrobat DC

Adobe Acrobat DC 7.4
Based on 7 answers
Every time I think of something I need to accomplish, whether it be creating a form that has fillable boxes, or converting one type of file to another, Adobe Acrobat can perform that function, and with a minimum of research necessary on deciphering how to accomplish the task. Just having features but being too hard to use can sink a program, and luckily this program is easy but capable.
Daniel Epstein | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Performance

Adobe Acrobat DC

Adobe Acrobat DC 6.4
Based on 5 answers
Overall, Adobe Acrobat DC performs at an acceptable rate. The software takes some time to load, but nothing that is unreasonable when launching a document. The program responds at a reasonable speed and performs well when operating tasks. It takes time for it to evaluate a document when you request to edit the document, but that is understandable considering it is identifying words and such in the document.
Kelsey Arnold | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Support Rating

Adobe Acrobat DC

Adobe Acrobat DC 8.6
Based on 50 answers
I have never needed the assistance of Adobe support because of the ease of use. I would not be able to accurately rate the customer support at this time. Because of the increased billing requirements now taking place with subscription based services, I could only hope they would have tier-1 support for all users.
Nick Darnell | TrustRadius Reviewer

iManage Work

iManage Work 9.0
Based on 3 answers
Good local support is offered. Regular communication on updates
Anonymous | TrustRadius Reviewer

Implementation Rating

Adobe Acrobat DC

Adobe Acrobat DC 9.0
Based on 1 answer
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
Jerome Pierce | TrustRadius Reviewer

iManage Work

No score
No answers yet
No answers on this topic

Alternatives Considered

Adobe Acrobat DC

We tried Flip PDF Pro for Mac, but the software didn't have the accessibility features we need. Plus, most of our web agents across campus are working on PCs, so it didn't make sense to use software they wouldn't have access to use. Adobe Acrobat DC was a great universal solution that fit our needs
Charley Allen | TrustRadius Reviewer

iManage Work

Much better user interface and web usage.
Maurício Reis | TrustRadius Reviewer

Return on Investment

Adobe Acrobat DC

  • This product is a lifesaver in the business world. Support was a little spotty when the program was first implemented but once setup was complete it has been a breeze to use.
  • Adobe Acrobat it's a perfect tool for reading and editing PDFs. I've done much more faster reports based on the summaries of the pdfs by searching the right words, doing partial screenshots, etc. I've created, filled, signed and sent forms easily
  • To save time, create professional looking documents, the ability to protect documents for clients. I have realized that this program has eliminated the headache of switching back and forth between Word documents and new PDFs by having the ability to edit and enhance all in one program
Odalys Diaz | TrustRadius Reviewer

iManage Work

  • Positive ROI when it allows us to find precedent documents or language (because we do not have to reinvest the wheel).
  • Positive ROI from workflow continuation when other lawyers go on maternity leave or are otherwise dealing with medical issues, because it allows another lawyer to look at the history of the file and piece things together.
  • Positive ROI from having all documents on a single server. This means if a laptop is lost or stolen, the important documents do not have to be recreated from scratch.
Anonymous | TrustRadius Reviewer

Pricing Details

Adobe Acrobat DC

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

iManage Work

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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