What users are saying about

ADP Enterprise eTIME

56 Ratings
Score 6.6 out of 101

ADP Workforce Now

469 Ratings
Score 7 out of 101

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Likelihood to Recommend

ADP Enterprise eTIME

It is good to use when dealing with employee records.
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ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
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Feature Rating Comparison

Human Resource Management

ADP Enterprise eTIME
ADP Workforce Now
7.6
Employee demographic data
ADP Enterprise eTIME
ADP Workforce Now
8.0
Employment history
ADP Enterprise eTIME
ADP Workforce Now
8.1
Job profiles and administration
ADP Enterprise eTIME
ADP Workforce Now
7.7
Workflow for transfers, promotions, pay raises, etc.
ADP Enterprise eTIME
ADP Workforce Now
7.4
Organizational charting
ADP Enterprise eTIME
ADP Workforce Now
6.6
Organization and location management
ADP Enterprise eTIME
ADP Workforce Now
7.3
Compliance data (COBRA, OSHA, etc.)
ADP Enterprise eTIME
ADP Workforce Now
7.9

Payroll Management

ADP Enterprise eTIME
ADP Workforce Now
8.1
Pay calculation
ADP Enterprise eTIME
ADP Workforce Now
8.7
Support for external payroll vendors
ADP Enterprise eTIME
ADP Workforce Now
7.5
Benefit plan administration
ADP Enterprise eTIME
ADP Workforce Now
8.0
Direct deposit files
ADP Enterprise eTIME
ADP Workforce Now
8.7
Salary revision and increment management
ADP Enterprise eTIME
ADP Workforce Now
7.9
Reimbursement management
ADP Enterprise eTIME
ADP Workforce Now
7.7

Leave and Attendance Management

ADP Enterprise eTIME
ADP Workforce Now
8.1
Approval workflow
ADP Enterprise eTIME
ADP Workforce Now
8.1
Balance details
ADP Enterprise eTIME
ADP Workforce Now
8.1
Annual carry-forward and encashment
ADP Enterprise eTIME
ADP Workforce Now
8.1

Employee Self Service

ADP Enterprise eTIME
ADP Workforce Now
8.2
View and generate pay and benefit information
ADP Enterprise eTIME
ADP Workforce Now
8.8
Update personal information
ADP Enterprise eTIME
ADP Workforce Now
8.7
View company policy documentation
ADP Enterprise eTIME
ADP Workforce Now
8.6
Employee recognition
ADP Enterprise eTIME
ADP Workforce Now
7.6
View job history
ADP Enterprise eTIME
ADP Workforce Now
7.6

Asset Management

ADP Enterprise eTIME
ADP Workforce Now
6.0
Tracking of all physical assets
ADP Enterprise eTIME
ADP Workforce Now
6.0

HR Reporting

ADP Enterprise eTIME
ADP Workforce Now
7.0
Report builder
ADP Enterprise eTIME
ADP Workforce Now
7.1
Pre-built reports
ADP Enterprise eTIME
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP Enterprise eTIME
ADP Workforce Now
7.0

Onboarding

ADP Enterprise eTIME
ADP Workforce Now
5.5
New hire portal
ADP Enterprise eTIME
ADP Workforce Now
6.1
Manager tracking tools
ADP Enterprise eTIME
ADP Workforce Now
4.9

Performance and Goals

ADP Enterprise eTIME
ADP Workforce Now
7.8
Corporate goal setting
ADP Enterprise eTIME
ADP Workforce Now
7.7
Individual goal setting
ADP Enterprise eTIME
ADP Workforce Now
7.9
Line-of sight-visibility
ADP Enterprise eTIME
ADP Workforce Now
7.7
Performance tracking
ADP Enterprise eTIME
ADP Workforce Now
7.9

Performance Management

ADP Enterprise eTIME
ADP Workforce Now
7.5
Performance plans
ADP Enterprise eTIME
ADP Workforce Now
7.6
Performance improvement plans
ADP Enterprise eTIME
ADP Workforce Now
7.5
Review status tracking
ADP Enterprise eTIME
ADP Workforce Now
7.7
Review reminders
ADP Enterprise eTIME
ADP Workforce Now
7.4
Multiple review frequency
ADP Enterprise eTIME
ADP Workforce Now
7.3

Succession Planning

ADP Enterprise eTIME
ADP Workforce Now
6.0
Create succession plans/pools
ADP Enterprise eTIME
ADP Workforce Now
5.8
Candidate ranking
ADP Enterprise eTIME
ADP Workforce Now
5.8
Candidate search
ADP Enterprise eTIME
ADP Workforce Now
6.3
Candidate development
ADP Enterprise eTIME
ADP Workforce Now
6.2

Recruiting / ATS

ADP Enterprise eTIME
ADP Workforce Now
6.7
Job Requisition Management
ADP Enterprise eTIME
ADP Workforce Now
7.9
Company Website Posting
ADP Enterprise eTIME
ADP Workforce Now
7.5
Publish to Social Media
ADP Enterprise eTIME
ADP Workforce Now
7.5
Job Search Site Posting
ADP Enterprise eTIME
ADP Workforce Now
6.7
Duplicate Candidate Prevention
ADP Enterprise eTIME
ADP Workforce Now
2.3
Applicant Tracking
ADP Enterprise eTIME
ADP Workforce Now
7.3
Notifications and Alerts
ADP Enterprise eTIME
ADP Workforce Now
7.6

Pros

  • User friendly
  • Reliable
  • Accurate
No photo available
  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo

Cons

  • Browser compatibility - would be much more convenient if I could use eTime on the browser of my choice, rather than having to download a compatible browser that I won't use for anything else
  • User interface - Not very visually pleasing, hard to navigate, not intuitive.
  • Complicated/Lots of bureaucracy - difficult to address problems (with historical hours or incorrect pay rates) because the software was too complicated and inconvenient for my immediate supervisors to learn, so all issues for the entire college had to be directed through one individual in the administration. Also, while the ability to log hours for multiple positions on one timecard is convenient in some ways, it also makes these problems more difficult to sort out because it is difficult to retroactively identify which hours were logged for which positions (from a paper ADP pay stub, for example)
No photo available
  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo

Likelihood to Renew

ADP Enterprise eTIME10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo
ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Usability

ADP Enterprise eTIME5.0
Based on 1 answer
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available
ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Support

No score
No answers yet
No answers on this topic
ADP Workforce Now6.1
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

No score
No answers yet
No answers on this topic
ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

We chose it because it works well.
No photo available
Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

Return on Investment

  • Since I was an employee using the software, rather than someone managing the software, I can't say how it compares to other possible solutions. As an individual user it was sometimes convenient and often frustrating, but I'm not sure whether this reflects the experience of my supervisors, the payroll administrator, and/or the College overall.
No photo available
  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo

Pricing Details

ADP Enterprise eTIME

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details
ADP Enterprise eTIME Editions & Modules
ADP Enterprise eTIME
Edition
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
Additional Pricing Details
Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
ADP Workforce Now Editions & Modules
ADP Workforce Now
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.