What users are saying about
36 Ratings
26 Ratings
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Score 6.6 out of 101
36 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.6 out of 101

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Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

HireRight

HireRight is suitable for any organization looking to conduct background checks on employees prior to hiring them on.

If your organization does not have a decent enough budget, this can get a bit pricey.
Chimone Rattan profile photo

Feature Rating Comparison

Recruiting / ATS

ADP ezLaborManager
HireRight
7.8
Job Requisition Management
ADP ezLaborManager
HireRight
8.0
Company Website Posting
ADP ezLaborManager
HireRight
6.4
Publish to Social Media
ADP ezLaborManager
HireRight
6.4
Job Search Site Posting
ADP ezLaborManager
HireRight
6.4
Customized Application Form
ADP ezLaborManager
HireRight
6.8
Resume Management
ADP ezLaborManager
HireRight
6.4
Duplicate Candidate Prevention
ADP ezLaborManager
HireRight
8.9
Candidate Search
ADP ezLaborManager
HireRight
8.7
Applicant Tracking
ADP ezLaborManager
HireRight
7.3
Collaboration
ADP ezLaborManager
HireRight
8.3
Task Creation and Delegation
ADP ezLaborManager
HireRight
8.9
Email Templates
ADP ezLaborManager
HireRight
8.6
User Permissions
ADP ezLaborManager
HireRight
8.8
Notifications and Alerts
ADP ezLaborManager
HireRight
8.4
Reporting
ADP ezLaborManager
HireRight
8.2

Pros

  • Employees enjoy the 24/7 access to their timecards, pay stub, annual statements, and accruals.
  • Managers now have up to date information to review attendance as often as they like.
  • Payroll has been able to eliminate many manual internal processes as a result.
  • Time off reports are easily accessible.
  • Manual calculations are eliminated thus ensuring a more accurate payroll for hours worked, overtime, and benefit usage.
Lucy Franco Andrade profile photo
  • Support: online live chat, email, and phone. This makes it so much easier to get help when you need it in whatever way is most convenient for you.
  • Giving detailed updates on pending checks. When I go look to see why a check is still pending there are notes with dates and times detailing what they are waiting for or what has been done.
  • HireRight is usually pretty quick on turn around time.
Caitlin Callahan profile photo

Cons

  • The Time off Requests feature is limited, if an employee requests time in April for July, and in June the employee reports to someone new the system does not update the request to the new manager, it is still sent to old manager.
  • In the 2.0 Work Force Now, ezLaborManager allowed you to add a note to the day but in the 10.0 version you may only add a note to the time sheet not the day.
  • Reports cannot be customized to incorporate data from other areas such as payroll and HR.
Imelda Bedolla profile photo
  • Aan area to put in notes/comments on background checks.
  • More report options.
Caitlin Callahan profile photo

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Again, since we have not used anything in the past, I can not compare one product to the other.
No photo available
We haven't implemented I-9 yet but plan to in the future. This will make it so that I-9s and backgrounds reports can be stored in one place.
Jeff Halligan profile photo

Return on Investment

  • Overtime has been reduced as we now have the ability to review it without a time crunch following receipt of paper timecards.
  • Payroll is more accurate as all the calculations are made within the system leaving less room for human error or abuse by the employee.
  • Staff have more access to technology with use of lap tops and feel more comfortable with some of the self service features available.
  • Communication of employee information has improved with use of the home page portal.
Lucy Franco Andrade profile photo
  • We have lost clients because of incorrect or inaccurate reporting. I would like some of the results (MVR) to be uniform so you don't have to guess which is a permit and which is not.
  • During the busy season, they have helped on MVR turnaround times so we can get the candidate in the next day.
Alanise Ballenger profile photo

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
HireRight Editions & Modules
HireRight
Additional Pricing Details