What users are saying about
38 Ratings
30 Ratings
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Score 6.9 out of 101
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

HireRight

HireRight is able to do international background checks (criminal, employment, and education) and since we have a lot of applicants who are from out of the country it makes it so much easier and is a time saver!
Caitlin Callahan profile photo

Feature Rating Comparison

Recruiting / ATS

ADP ezLaborManager
HireRight
7.8
Job Requisition Management
ADP ezLaborManager
HireRight
8.0
Company Website Posting
ADP ezLaborManager
HireRight
6.4
Publish to Social Media
ADP ezLaborManager
HireRight
6.4
Job Search Site Posting
ADP ezLaborManager
HireRight
6.4
Customized Application Form
ADP ezLaborManager
HireRight
6.9
Resume Management
ADP ezLaborManager
HireRight
6.4
Duplicate Candidate Prevention
ADP ezLaborManager
HireRight
9.0
Candidate Search
ADP ezLaborManager
HireRight
8.8
Applicant Tracking
ADP ezLaborManager
HireRight
7.3
Collaboration
ADP ezLaborManager
HireRight
8.6
Task Creation and Delegation
ADP ezLaborManager
HireRight
9.0
Email Templates
ADP ezLaborManager
HireRight
8.6
User Permissions
ADP ezLaborManager
HireRight
8.9
Notifications and Alerts
ADP ezLaborManager
HireRight
8.4
Reporting
ADP ezLaborManager
HireRight
8.2

Pros

ADP ezLaborManager

  • Employees enjoy the 24/7 access to their timecards, pay stub, annual statements, and accruals.
  • Managers now have up to date information to review attendance as often as they like.
  • Payroll has been able to eliminate many manual internal processes as a result.
  • Time off reports are easily accessible.
  • Manual calculations are eliminated thus ensuring a more accurate payroll for hours worked, overtime, and benefit usage.
Lucy Franco Andrade profile photo

HireRight

  • The training offered is a great tool to help new customers and users. They have several methods of training available; tutorials, online sessions, courses and of course via phone.
  • One of my favorite things is the ability to send an email invitation to a candidate so they can complete and submit their own background investigation. This has helped the process and helped new potential team members feel more involved and connected with the process.
  • I absolutely love the I-9 feature it reduces paperwork and saves us a lot of time when dealing with potential candidates.
Naomi Sutton profile photo

Cons

ADP ezLaborManager

  • Reporting always seems to be difficult and not as user friendly as it should be. We have had to compensate for such by providing more mgt support ourselves or create the reports ourselves.
  • There have been some internal procedures that ADP has not been able to accomodate causing us to still have some manual procedures.
  • Lack of support and communication during the implementation stage and did not meet the expectations of what our sales person promised.
  • ADP ACA product was very manual and support for it were not knowledgeable as would be expected.
  • Time off feature should provide alerts or not allow time off to go into the negatives. This is not an exception.
Lucy Franco Andrade profile photo

HireRight

  • The chat feature is a great value add but there can be delays at times.
No photo available

Likelihood to Renew

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo

HireRight

No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo

HireRight

No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager

ADP ezLaborManager 7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo

HireRight

HireRight 2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Online Training

ADP ezLaborManager

ADP ezLaborManager 8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo

HireRight

No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager

ADP ezLaborManager 3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo

HireRight

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP ezLaborManager

It was the complete package. Resources & support were best in marketplace.
Ryan Husbands, MBA, CPA profile photo

HireRight

We have utilized First Advantage in the past and the issues were with using a paper process, the HR team needing to input all of the potential new hire's information, and long delays in turn around times on applicant screens. With HireRight, they have removed these obstacles for both our customers and internal employees
Eric Miller profile photo

Return on Investment

ADP ezLaborManager

  • Positive: allows us to use one system of recording time card information versus manually submitting time card information. This helps captures turn labor cost while the manual way had too many room for errors.
  • Negative: if you forget to archive a termed employee, you will still be charged a fee.
  • Negative: when you terminate an employee, it does not automatically cancel out the recurring schedule, so you have to manually update this yourself. Soft cost that could be avoided.
No photo available

HireRight

  • Helped us hire efficiently and hire more quality candidates.
Amanda Haskett profile photo

Pricing Details

ADP ezLaborManager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call

ADP ezLaborManager Editions & Modules

ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

HireRight

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

HireRight Editions & Modules

HireRight
Additional Pricing Details

Add comparison