What users are saying about

HireRight

34 Ratings

ADP ezLaborManager

25 Ratings
Score 6.7 out of 101

HireRight

34 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

ADP ezLaborManager

[ADP is well suited for] Smaller agencies with a regular payroll and not a complex payroll. Users must be familiar with databases, reporting, etc. as system is not as user friendly as we would like. The cost is also a factor especially as the basic system does not include other features such as performance management, dashboards, etc. I was hoping to have access to the dashboards. Reporting should also provide more sample reports
Lucy Franco Andrade profile photo

HireRight

Pre-employment screenings for DOT regulated drivers is still a challenge and doesn't take advantage of the online ordering options that HireRight can offer for other roles (though the DOT is equally to blame for this). HireRight really shines when we are screening individuals for roles not regulated by the DOT, or when we are using their batch upload option to process large numbers of requests at once (e.g. random drug screenings, Annual MVR pulls). In these areas, it has saved us a huge amount of time that would have otherwise been wasted on repetitive, administrative tasks.
Daniel Hartmann profile photo

Feature Rating Comparison

Recruiting / ATS

ADP ezLaborManager
HireRight
7.5
Job Requisition Management
ADP ezLaborManager
HireRight
6.4
Company Website Posting
ADP ezLaborManager
HireRight
6.4
Publish to Social Media
ADP ezLaborManager
HireRight
6.4
Job Search Site Posting
ADP ezLaborManager
HireRight
6.4
Customized Application Form
ADP ezLaborManager
HireRight
6.8
Resume Management
ADP ezLaborManager
HireRight
6.4
Duplicate Candidate Prevention
ADP ezLaborManager
HireRight
7.5
Candidate Search
ADP ezLaborManager
HireRight
8.7
Applicant Tracking
ADP ezLaborManager
HireRight
7.3
Collaboration
ADP ezLaborManager
HireRight
8.1
Task Creation and Delegation
ADP ezLaborManager
HireRight
8.8
Email Templates
ADP ezLaborManager
HireRight
8.8
User Permissions
ADP ezLaborManager
HireRight
8.3
Notifications and Alerts
ADP ezLaborManager
HireRight
8.9
Reporting
ADP ezLaborManager
HireRight
8.3

Pros

  • The interface of ADP ezLaborManager is simple to use, training only takes a couple of minutes for employees and a couple more for managers.
  • Time off requests are simple to add to the system, review, and approve or deny. There is a space for comments so that managers and employees can communicate directly on the time off request.
  • The employee and supervisor approval process confirms that the employees and managers agree on hours work to satisfy in errors in time before processing payroll.
  • Importing ADP ezLaborManager to RUN Powered by ADP only takes a couple minutes allowing you to get started on processing your payroll in a fraction of the time compared to manual time cards.
No photo available
  • We've never had an issue with integration, this seems to be working well. It's a strength because we can't afford time lost on IT issues.
  • It is nice that they have an online instant chat function, for when we need answers ASAP, so we can continue with the process and appease our customers
  • The background checks themselves are aesthetically pleasing, which makes it easier to review results.
No photo available

Cons

  • Some improvements to interface could be done to make it easier to use
  • Better documentation showing what it can do
Ryan Husbands, MBA, CPA profile photo
  • The individuals at HireRight who are completing the screens can be very aggressive in obtaining the information.
  • Both a pro and a con, but they at times consider a slight inaccuracy as a discrepancy and flag it.
Eric Miller profile photo

Likelihood to Renew

ADP ezLaborManager8.0
Based on 1 answer
Still have some issues with it but usage seems to improve
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Usability

ADP ezLaborManager7.0
Based on 1 answer
ADP is a good system to track information but, what it lacks is just some detail that provides time savings. Some instances they have made "updates" that tend to have been better previous to those "updates." One example is for staff to see how they have used their time off in the past. There should be an easy way to report and review such other than looking at pay periods. Pay statement and review and totals can also improve.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Support

ADP ezLaborManager7.0
Based on 1 answer
Response isn't timely and some reps are not as helpful as others.
Lucy Franco Andrade profile photo
HireRight2.7
Based on 1 answer
Front line support, which is what our users are forced to deal with, rarely offers timely and acceptable solutions. To get good results, I often have to escalate issues to our account manager (who is wonderful). It seems as though any support request that is handled through normal channels takes far too long to be completed.
Daniel Hartmann profile photo

Online Training

ADP ezLaborManager8.0
Based on 1 answer
The training provided was based on a generic database and reporting which made it difficult to compare when you had your own database to work at. It also didn't provide good written materials that would be useful after the training session. It was more geared towards the practice tests or applications within the training.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP ezLaborManager3.0
Based on 1 answer
Should have had a project manager from ADP to assist.
Lucy Franco Andrade profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

It was the complete package. Resources & support were best in marketplace.
Ryan Husbands, MBA, CPA profile photo
We have utilized First Advantage in the past and the issues were with using a paper process, the HR team needing to input all of the potential new hire's information, and long delays in turn around times on applicant screens. With HireRight, they have removed these obstacles for both our customers and internal employees
Eric Miller profile photo

Return on Investment

  • Assisted in the control of cost in association to our outside staffing.
  • The system could better considering the cost.
Imelda Bedolla profile photo
  • Helps to keep employees in compliance with company policies
Alexa Mahalidge, SHRM-CP profile photo

Pricing Details

ADP ezLaborManager

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call
ADP ezLaborManager Editions & Modules
ADP ezLaborManager
Edition
ADP Time and Attendance
Call for details
ADP Workforce Now Essential Time
Call for details
Additional Pricing Details

HireRight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
HireRight Editions & Modules
HireRight
Additional Pricing Details