What users are saying about
27 Ratings
4 Ratings
27 Ratings
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Score 6.6 out of 101
4 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

ADP Resource

This is no fault of ADP, I would want to use our software to it's full potential. [I would like to use it for] letting the employees have access to their records for changes to their address and to view their payroll records. I like that I have so much access to process payroll but I, feel the cost does not justify the use. It is pricey for what I am using it for and this is the decision of our President.
Yolanda Gaytan profile photo

Hubstaff

It's really great for agencies, remote workers, companies with hourly employees, but very specifically works best if those employees spend their day working on a computer, or where the majority of their tasks are computer based. I wouldn't recommend it for jobs where the worker is not actively on a computer (i.e. construction, etc). Contractors with multiple clients can also plug into their client's Hubstaff instance, which can be extremely helpful if you have a lot of hourly contractors you work with.
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Pros

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo
  • Time tracking -- it tracks your time, and time across various projects (and even down to a task level), down to the second, so every moment of the workday is accounted for
  • Screen shots and activity - when you're actively tracking time, it measures your activity with your computer. It also takes screenshots every 3 minutes, so we can see if you had 98% activity that you weren't just playing a computer game.
  • Reporting - it's really clear to get reports on activity, on individual users, departments, certain tasks, certain projects, etc.
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Cons

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo
  • I wish it had some sort of way to denote "away from desk" work. It drops your activity to zero, it tells you you're idle if you're using the desktop agent and tries to take that time away, it would be helpful for those times where you're maybe in a meeting or on a call or something without a computer.
  • The reporting isn't real time. There's about a 15 minute lag between the reports and the desktop app. The desktop app and phone app don't really talk to each other so if you clock time on the phone app for a wihle and then move to the desktop app, the desktop app really doesn't sync, so you're forced to check time in a report
  • I wish there was a little more role based permission customization. Like, I'd love for someone to be able to manage a client and run that client's time, but not see my screenshot activity when billing to that client.
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Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
Wrike has a task based system that you can clock time against, but it just wasn't flexible enough for the type of work we do, particularly the one offs. HubStaff is also really simple to use, so anyone can get started with it without any training or previous knowledge required. It doesn't take up a lot of space and I can manage it from the top of my screen in addition to the app itself. It also has a phone app which is great if some employees occasionally travel
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Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • Hubstaff has enabled us to identify the most productive workers which enables us to maximize profitability.
  • Hubstaff has enabled us to quickly identify drops in engagement or output, or just poor performance due to not caring so we can move on instead of trying to fit a square peg into a round hole.
  • HubStaff lets us actively measure retainers vs delivered hours and adjust contracts to what we really need based on our time expenditures.
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Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Hubstaff

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details