What users are saying about
27 Ratings
27 Ratings
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Score 6.6 out of 101
62 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

QuickBooks for Mac

Again I think that it is more user-friendly than some of the other platforms I have used. But I think it does a great job with the tracking of expenses and other activity, but also the integration with TurboTax and other applications. Also, for small businesses, the merchant services work very well.
John E. Miller, MBA profile photo

Feature Rating Comparison

Payroll Management

ADP Resource
QuickBooks for Mac
9.4
Pay calculation
ADP Resource
QuickBooks for Mac
7.1
Benefit plan administration
ADP Resource
QuickBooks for Mac
10.0
Direct deposit files
ADP Resource
QuickBooks for Mac
10.0
Salary revision and increment management
ADP Resource
QuickBooks for Mac
10.0
Reimbursement management
ADP Resource
QuickBooks for Mac
10.0

Customization

ADP Resource
QuickBooks for Mac
7.6
API for custom integration
ADP Resource
QuickBooks for Mac
7.6
Plug-ins
ADP Resource
QuickBooks for Mac
7.6

Security

ADP Resource
QuickBooks for Mac
9.3
Single sign-on capability
ADP Resource
QuickBooks for Mac
9.4
Role-based user permissions
ADP Resource
QuickBooks for Mac
9.3

Reporting & Analytics

ADP Resource
QuickBooks for Mac
8.2
Dashboards
ADP Resource
QuickBooks for Mac
7.8
Standard reports
ADP Resource
QuickBooks for Mac
8.6
Custom reports
ADP Resource
QuickBooks for Mac
8.3

General Ledger and Configurable Accounting

ADP Resource
QuickBooks for Mac
7.5
Accounts payable
ADP Resource
QuickBooks for Mac
8.7
Accounts receivable
ADP Resource
QuickBooks for Mac
8.7
Cash management
ADP Resource
QuickBooks for Mac
7.9
Bank reconciliation
ADP Resource
QuickBooks for Mac
9.0
Expense management
ADP Resource
QuickBooks for Mac
7.9
Time tracking
ADP Resource
QuickBooks for Mac
6.3
Fixed asset management
ADP Resource
QuickBooks for Mac
6.7
Multi-currency support
ADP Resource
QuickBooks for Mac
7.7
Multi-division support
ADP Resource
QuickBooks for Mac
5.8
Regulations compliance
ADP Resource
QuickBooks for Mac
5.2
Electronic tax filing
ADP Resource
QuickBooks for Mac
9.2
Self-service portal
ADP Resource
QuickBooks for Mac
8.8
Global Financial Support
ADP Resource
QuickBooks for Mac
5.2
Primary and Secondary Ledgers
ADP Resource
QuickBooks for Mac
6.6
Intercompany Accounting
ADP Resource
QuickBooks for Mac
7.6
Localizations
ADP Resource
QuickBooks for Mac
7.9
Journals and Reconciliations
ADP Resource
QuickBooks for Mac
8.6
Enterprise Accounting
ADP Resource
QuickBooks for Mac
10.0
Configurable Accounting
ADP Resource
QuickBooks for Mac
6.5
Centralized Rules Framework
ADP Resource
QuickBooks for Mac
5.2
Standardized Processes
ADP Resource
QuickBooks for Mac
8.9

Inventory Management

ADP Resource
QuickBooks for Mac
6.7
Inventory tracking
ADP Resource
QuickBooks for Mac
5.8
Automatic reordering
ADP Resource
QuickBooks for Mac
6.3
Location management
ADP Resource
QuickBooks for Mac
7.8
Manufacturing module
ADP Resource
QuickBooks for Mac
6.8

Order Management

ADP Resource
QuickBooks for Mac
7.6
Pricing
ADP Resource
QuickBooks for Mac
8.1
Order entry
ADP Resource
QuickBooks for Mac
8.3
Credit card processing
ADP Resource
QuickBooks for Mac
8.9
Cost of goods sold
ADP Resource
QuickBooks for Mac
7.4
Order Orchestration
ADP Resource
QuickBooks for Mac
8.0
End-to-end order visibility
ADP Resource
QuickBooks for Mac
6.3
Order exception Resolution
ADP Resource
QuickBooks for Mac
6.3

Accounting Firm BPO Features

ADP Resource
QuickBooks for Mac
8.8
Branded client dashboards
ADP Resource
QuickBooks for Mac
7.3
Client data roll-up capabilities
ADP Resource
QuickBooks for Mac
10.0
Client data consolidation for benchmarking
ADP Resource
QuickBooks for Mac
10.0
Configurable alerts
ADP Resource
QuickBooks for Mac
10.0
Billing bypass
ADP Resource
QuickBooks for Mac
10.0
Client template cloning
ADP Resource
QuickBooks for Mac
7.9
Single sign-on
ADP Resource
QuickBooks for Mac
8.8
Configurable client onboarding questions
ADP Resource
QuickBooks for Mac
10.0
Cross-client workflow management
ADP Resource
QuickBooks for Mac
7.9
Industry-specific versioning
ADP Resource
QuickBooks for Mac
7.9
Legacy system data migration
ADP Resource
QuickBooks for Mac
7.3

Pros

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available
  • It is a robust desktop tax software.
  • QuickBooks for Mac has grown up and is no longer considered the orphan cousin of its PC cousin.
  • QuickBooks for Mac now offers most of the features that customers using the PC product are familiar with.
  • Easily convertible to PC for your CPA's convenience.
Andrew Newman CPA profile photo

Cons

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available
  • Not much to say in this area, but I caution users who convert their data to PC versions for tax purposes to carefully compare accrual/cash versions between the two software because they may not match.
  • The Mac versions are not comparable to the PC versions. QuickBooks 2017 for Mac will not necessarily have the same features as the PC version.
  • The biggest challenge for most desktop users is what I call version error. That is where clients have one version of the data on one computer and then back it up and use it on another PC. Every year I hear stories about how this resulted in the loss of data because the user forgot to restore the most current version of the data.
Andrew Newman CPA profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
QuickBooks for Mac8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd profile photo

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
QuickBooks for Mac8.0
Based on 3 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
QuickBooks for Mac9.0
Based on 1 answer
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross profile photo

Support

No score
No answers yet
No answers on this topic
QuickBooks for Mac5.0
Based on 1 answer
Because the support level I get is probably not what the average user gets
Robyn Smithson, CB profile photo

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
I feel that the online (QBO)version is the platform of the future. With third party companies building solid apps and plugins that integrate with QBO seamlessly, the desktop versions are becoming limited.
Andrew Newman CPA profile photo

Return on Investment

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo
  • It's hard to say as clients generally buy the licenses
  • However, writing checks is a breeze, which might be what you're looking for
  • It feels much more modern and hip than the pc version, for what it's worth
Spencer Judd profile photo

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

QuickBooks for Mac

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details