ADP Resource vs Viventium Software

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.

Read full review

Verified User

Director in Finance and Accounting

Marketing and Advertising Company, 201-500 employees

View all 3 answers on this topic

Viventium Software

Love Viventium, can't say enough positive things about our experience. Of course, this is really in comparison to our old vendor. It was easy to implement, has been easy to maintain on a daily basis. There is some functionality that I think could be changed, however, it is minor. Processing payroll, which was our one main pain in the past has become very easy to do, errors are non-existent. While our main payroll person was out, the substitute didn't submit payroll, the error wasn't noticed until 9 am on the day of payroll. The Viventium customer service staff saw to it that everyone was paid that day by 5 pm. Win! Functionality moving around in Viventium has been great, it is easy to move from one employee to the next, or even one screen type between employees. Customization is easy and wonderful.I would say that Viventium is great for a company that wants hands-on customer service in the implementation process. Budget wise, paying per employee per month was a much better pricing model for us, it has saved me in the long run. I am able to run extra checks in the year without having to worry about the expense.

Read full review

Sabrina Fedorowich

Human Resources Manager

NIGP: The Institute for Public ProcurementNon-Profit Organization Management, 11-50 employees

View all 2 answers on this topic

Pros

It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
I love that I can balance the payroll and send it knowing it is 100% correct.
I can process payroll as late as 6pm and have it back the next day.
I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.

Read full review

Yolanda Gaytan

Personnel Administrator

UyemuraChemicals, 11-50 employees

View all 3 answers on this topic

User-friendly, easy to navigate around the system. Employees love it.
Payroll is very fast and quick, logical steps.
Customer support is great.

Read full review

Sabrina Fedorowich

Human Resources Manager

NIGP: The Institute for Public ProcurementNon-Profit Organization Management, 11-50 employees

View all 2 answers on this topic

Cons

ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.

Read full review

Verified User

Director in Finance and Accounting

Marketing and Advertising Company, 201-500 employees

View all 3 answers on this topic

More items that employees can change (address/withholding)
HR having the ability to cancel leave (vacation/PTO/sick) instead of just the manager
Ability to show when deductions dropped/started

Read full review

Sabrina Fedorowich

Human Resources Manager

NIGP: The Institute for Public ProcurementNon-Profit Organization Management, 11-50 employees

View all 2 answers on this topic

Likelihood to Renew

ADP Resource10.0

Based on 2 answers

I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.

Read full review

Yolanda Gaytan

Personnel Administrator

UyemuraChemicals, 11-50 employees

View all 2 answers on this topic

Viventium Software9.0

Based on 1 answer

No answer on this topic is available.

Usability

ADP Resource10.0

Based on 1 answer

Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world

Read full review

Yolanda Gaytan

Personnel Administrator

UyemuraChemicals, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Ask the community to sound off

Alternatives Considered

ADP is just a well known brand and is fairly affordable. Compared to other software such as Workday, it was a more affordable price point for our budget. However, if we had more resources and time to examine, Workday seems to offer a strong alternative to ADP in terms of payroll, HR, and financial systems. Overall though, there are more consultants knowledgeable about ADP which made it an easier choice for us

Read full review

Verified User

Director in Finance and Accounting

Marketing and Advertising Company, 201-500 employees

View all 3 answers on this topic

We used Paylocity previously to Viventium. I would say hands down, Paylocity has better functionality and more power. What they are lacking is customer service and accuracy. When it comes to payroll, those are the two things that are critical. Viventium has the backing of a long history of a payroll company, it all depends on what you are looking for. An HRIS, or a payroll company. I wanted a mix of both. I also wanted to move away from the per transaction pricing structure, with Paylocity, we were charged for every little thing. It got to be a hunt for the over charges

Read full review

Sabrina Fedorowich

Human Resources Manager

NIGP: The Institute for Public ProcurementNon-Profit Organization Management, 11-50 employees

View all 2 answers on this topic

Return on Investment

Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.

Read full review

Verified User

Director in Finance and Accounting

Marketing and Advertising Company, 201-500 employees

View all 3 answers on this topic