What users are saying about
29 Ratings
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Top Rated
265 Ratings
29 Ratings
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Score 6.1 out of 101

Workday HCM

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Top Rated
265 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
No photo available

Workday HCM

Workday HCM requires constant and a lot of HRIS support and in the event that a company cannot afford to staff accordingly it may create a lot of frustration. The system allows for a lot of flexibility in customizing and automating processes; however, that also requires constant maintenance by an experienced technical team. Workday HCM is a great solution for companies that are looking to capitalize on employee and manager self-service, standardization of practices, compliance and automation.
Monika Ganeva profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
Workday HCM
8.6
Employee demographic data
ADP Resource
Workday HCM
8.7
Employment history
ADP Resource
Workday HCM
8.3
Job profiles and administration
ADP Resource
Workday HCM
8.1
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
Workday HCM
8.4
Organizational charting
ADP Resource
Workday HCM
9.4
Organization and location management
ADP Resource
Workday HCM
8.7
Compliance data (COBRA, OSHA, etc.)
ADP Resource
Workday HCM
8.2

Payroll Management

ADP Resource
Workday HCM
8.7
Pay calculation
ADP Resource
Workday HCM
8.9
Support for external payroll vendors
ADP Resource
Workday HCM
8.6
Benefit plan administration
ADP Resource
Workday HCM
8.4
Direct deposit files
ADP Resource
Workday HCM
9.2
Salary revision and increment management
ADP Resource
Workday HCM
8.6
Reimbursement management
ADP Resource
Workday HCM
8.5

Leave and Attendance Management

ADP Resource
Workday HCM
8.9
Approval workflow
ADP Resource
Workday HCM
8.9
Balance details
ADP Resource
Workday HCM
8.5
Annual carry-forward and encashment
ADP Resource
Workday HCM
9.2

Employee Self Service

ADP Resource
Workday HCM
8.9
View and generate pay and benefit information
ADP Resource
Workday HCM
9.2
Update personal information
ADP Resource
Workday HCM
9.1
View company policy documentation
ADP Resource
Workday HCM
8.6
Employee recognition
ADP Resource
Workday HCM
8.8
View job history
ADP Resource
Workday HCM
8.7

Asset Management

ADP Resource
Workday HCM
7.7
Tracking of all physical assets
ADP Resource
Workday HCM
7.7

HR Reporting

ADP Resource
Workday HCM
8.3
Report builder
ADP Resource
Workday HCM
8.5
Pre-built reports
ADP Resource
Workday HCM
8.4
Ability to combine HR data with external data
ADP Resource
Workday HCM
8.0

Onboarding

ADP Resource
Workday HCM
8.6
New hire portal
ADP Resource
Workday HCM
8.7
Manager tracking tools
ADP Resource
Workday HCM
8.4

Performance and Goals

ADP Resource
Workday HCM
8.2
Corporate goal setting
ADP Resource
Workday HCM
8.2
Individual goal setting
ADP Resource
Workday HCM
7.9
Line-of sight-visibility
ADP Resource
Workday HCM
8.6
Performance tracking
ADP Resource
Workday HCM
8.2

Performance Management

ADP Resource
Workday HCM
8.3
Performance plans
ADP Resource
Workday HCM
8.1
Performance improvement plans
ADP Resource
Workday HCM
8.1
Review status tracking
ADP Resource
Workday HCM
8.5
Review reminders
ADP Resource
Workday HCM
8.2
Multiple review frequency
ADP Resource
Workday HCM
8.6

Succession Planning

ADP Resource
Workday HCM
7.6
Create succession plans/pools
ADP Resource
Workday HCM
7.8
Candidate ranking
ADP Resource
Workday HCM
7.1
Candidate search
ADP Resource
Workday HCM
7.7
Candidate development
ADP Resource
Workday HCM
7.6

Recruiting / ATS

ADP Resource
Workday HCM
8.0
Job Requisition Management
ADP Resource
Workday HCM
8.1
Company Website Posting
ADP Resource
Workday HCM
7.9
Publish to Social Media
ADP Resource
Workday HCM
8.1
Job Search Site Posting
ADP Resource
Workday HCM
7.8
Duplicate Candidate Prevention
ADP Resource
Workday HCM
8.0
Applicant Tracking
ADP Resource
Workday HCM
7.9
Notifications and Alerts
ADP Resource
Workday HCM
8.4

Pros

ADP Resource

  • ADP has an easy to read portal that is easy to navigate. The UI is fairly intuitive and as a user I can find the right information quickly.
  • The ADP portal is flexible in the sense that we can change payroll amounts for special circumstances such as a special bonus or special payout. This allows our payroll team to make the necessary changes right away.
  • The reporting capabilities are quite robust and there are many ways to customize reports that we use for finance, payroll, HR, etc.
No photo available

Workday HCM

  • Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
  • Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
  • Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Monika Ganeva profile photo

Cons

ADP Resource

  • ADP organization has too many layers and you often have to speak to multiple people to find the right solution.
  • There doesn't appear to be efficient communication between the internal teams at ADP - the left hand doesn't know what the right hand is doing. Thus, you often have to re-explain your issues.
  • During the implementation of the software, it was not very coordinated. Some contacts were more knowledgeable than others and there was not uniform expertise.
No photo available

Workday HCM

  • Language translations of custom data fields and business processes across different modules are not available and each client has to maintain these on their own. This can significantly challenge system adoption and utilization, in countries where English is a second language.
  • Limited ability to customize system generated error messages (often heavy of technical jargon) leads to inability for the end user to self-service in resolving simple transactional issues and causes a high volume of escalations to the system support team.
  • Inability for the system to handle multiple transactions with the same effective date and determine what would be the most up to date information based on the timestamp of each transaction. This creates a constant need for data corrections, cancellations or rescinding of transactions to accommodate entry of additional information effective dated on the same day or users have to future date transactions to avoid conflict.
Monika Ganeva profile photo

Likelihood to Renew

ADP Resource

ADP Resource 10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo

Workday HCM

Workday HCM 9.7
Based on 15 answers
These systems are fairly sticky once you implement them. I would still pick Workday
No photo available

Usability

ADP Resource

ADP Resource 10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo

Workday HCM

Workday HCM 7.2
Based on 10 answers
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
Amanda Easton profile photo

Reliability and Availability

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 6.6
Based on 8 answers
Workday is okay - it looks nice on the outside, but they still have some bugs to deal with in the software so that it is more user-friendly and functioning for customers.
Melissa Cypher profile photo

Performance

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 7.3
Based on 7 answers
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
Jeff Greening profile photo

Support

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 8.0
Based on 8 answers
Benefits and payroll support is really good. Integrations and report writing is not good – there are not enough people working on those things
No photo available

In-Person Training

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 9.6
Based on 6 answers
I cannot score as I have not attended. we sent our HR admin for on-site HCM training and 2 people for benefits admin training (build open enrollment etc.). Training on-site is $1800 for a course.
No photo available

Online Training

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 7.0
Based on 7 answers
There are 11 different courses. They have on-demand training one hour sessions and host half day training sessions – e.g. report writing split across 2 half days, where you go into a classroom online instructor led. The online stuff is all provided by Workday.
No photo available

Implementation

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 8.0
Based on 11 answers
It was implemented before my joining the company. At my last company, we used Workday professional services.

Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.

Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
No photo available

Alternatives Considered

ADP Resource

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo

Workday HCM

I like because it allows for a lot flexibility and design of sophisticate workflows that fit a company's needs. It also supports very well employee and manager self- service which is a huge plus.
Monika Ganeva profile photo

Scalability

ADP Resource

No score
No answers yet
No answers on this topic

Workday HCM

Workday HCM 7.3
Based on 1 answer
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system.Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
Jeff Greening profile photo

Return on Investment

ADP Resource

  • We currently use ADP Resource for payroll and some HR only. We have been approached for the 401k and insurance portion of ADP Resource but we have separate third party administrators for those.
  • The customer service is outstanding. I would not change anything.
  • I understand and agree that the employee's would benefit from viewing and making limited changes to their employee record and this will be approached in the next meeting we have with the president of the company.
Yolanda Gaytan profile photo

Workday HCM

  • In my opinion the key benefit is that managers have better information - actionable, real time data at their finger tips. They don’t have to ask people for information.
  • When I talk to others about deploying Workday – in most cases, they assume they will reduce headcount for systems administration. In fact you will need to increase. Each area requires expertise knowledge. Since everything is changing so fast, you need people who are focused in each area. However, you need a different level (lower level) of expertise so that's less pricey.
No photo available

Pricing Details

ADP Resource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Workday HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison