What users are saying about

ADP RUN

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Top Rated
173 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
8 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
Optimum Solutions HRIS
7.5
Pay calculation
ADP RUN
9.3
Optimum Solutions HRIS
9.1
Support for external payroll vendors
ADP RUN
6.8
Optimum Solutions HRIS
Benefit plan administration
ADP RUN
7.9
Optimum Solutions HRIS
5.5
Direct deposit files
ADP RUN
9.3
Optimum Solutions HRIS
9.1
Salary revision and increment management
ADP RUN
9.1
Optimum Solutions HRIS
6.4
Reimbursement management
ADP RUN
9.1
Optimum Solutions HRIS

Pros

  • Payroll Checks & Reports
  • Calculate taxes & related expenses
  • Remind you of incomplete tasks every time you are in the home page
Eric Torres profile photo
  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
Janet Fawcett profile photo

Cons

  • Adding columns to a payroll on the fly could be made easier.
  • I would love to have a more robust Paid Time Off Tracking tool.
  • Speeding up the site so that pages load faster would be nice. Especially when accessing the company directory.
Luis F. Garcia profile photo
  • We are currently using the software designed for the iSeries but are moving to their Windows platform. We are moving to the Windows platform to gain some functionality in terms of a robust Employee Self Service module.
  • In the iSeries software the Payroll and HR functions are separate which makes it a little more difficult to see the whole picture of the employee record. In the Windows version the Payroll and HR functions work as one.
  • The security for the iSeries side is a bit cumbersome in my opinion but we hope that is not the case in the Windows version of the software. We are planning to open up parts of the Windows version to the employee supervisors.
Janet Fawcett profile photo

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I prefer Run to QuickBooks in all aspects except price. However, the quality of the ADP product is worth the premium if the customer can afford it. Run is very comparable to Workforce Now in its core function but is obviously less robust in terms of functionality.
Luis F. Garcia profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • RUN by ADP has been a positive addition to our operation because it allows us to process payroll (and pay the appropriate taxes) easily and simply.
Doug Fish profile photo
  • Optimum Solutions lets us run all our payrolls seamlessly.
  • If we have any questions or problems Optimum Solutions is just a phone call or email away. The Customer Service is the best.
  • With the purchase of the Employee Self Service module that will be implemented in January of 2019 we will be able to eliminate the printing, folding, and distribution of check stubs as they will be available through self service. Also W2 information will be available there as well so no re-issuing of lost W2s saving us time and money.
Janet Fawcett profile photo

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details