What users are saying about

ADP RUN

Top Rated
169 Ratings

ADP RUN

Top Rated
169 Ratings
Score 6.8 out of 101

Optimum Solutions HRIS

8 Ratings
Score 5.9 out of 101

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Likelihood to Recommend

ADP RUN

ADP RUN seems to be very well suited towards smaller businesses. The site is simple to use and has plenty of features for handling payroll and basic HR functions. I think the system would be a bit cumbersome to use with a larger number of employees (25+), unless you opted to use their time and attendance program.
Robert Simeral profile photo

Optimum Solutions HRIS

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett profile photo

Feature Rating Comparison

Payroll Management

ADP RUN
8.4
Optimum Solutions HRIS
7.5
Pay calculation
ADP RUN
9.1
Optimum Solutions HRIS
9.1
Support for external payroll vendors
ADP RUN
6.8
Optimum Solutions HRIS
Benefit plan administration
ADP RUN
7.9
Optimum Solutions HRIS
5.5
Direct deposit files
ADP RUN
9.1
Optimum Solutions HRIS
9.1
Salary revision and increment management
ADP RUN
8.9
Optimum Solutions HRIS
6.4
Reimbursement management
ADP RUN
8.9
Optimum Solutions HRIS

Pros

  • Easy to use website. Don't have to phone in the payroll!
  • All necessary reports available in PDF format to download.
  • You can see what the total cost of the payroll will be (including withholding) before you approve it.
  • Very helpful phone support.
Theresa Treep, MD, FAAP profile photo
  • First and foremost in my opinion Optimum Solutions has great customer service. We are assigned a specialist and can work with that person for every issue or question that arises. The specialist becomes familiar with our company and processes which makes interactions with them faster.
  • Optimum Solutions knows our business and offers helpful ways for us to work with their software to achieve our goals.
  • The turn around time for any question or issues is usually 2 hours or less. If our specialist doesn't have an answer they will work diligently with other employees with the company to provide us an answer in a quick amount of time.
  • Everyone I've dealt with at Optimum Solutions is friendly and knowledgeable . You can tell they love what they do and are always willing to help. Most employees have been with the company for a long time which tells me it's a great company to work for.
Janet Fawcett profile photo

Cons

  • Something very small is not being able to type in certain areas. You have to select from the drop down instead of being able to type in the first few letters and have it selected. This would help streamline everything a bit more.
Monica Morando profile photo
  • The web interface for Optimum HRIS has been less than user friendly but recent updates have definitely shown an improvement.
  • Cosmetically (and nothing to do with functionality), reporting could be "prettier" or allow for customization.
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I have used both RUN by ADP and Xero Payroll and the ADP solution is a bit more robust and user-friendly.
Doug Fish profile photo
We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett profile photo

Return on Investment

  • My time is super valuable and taking payroll time down to 5 minutes every other week has been amazing!
Slade Dinn profile photo
  • More accurate payroll processing
  • More accurate tax payments and reporting
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Optimum Solutions HRIS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details