What users are saying about
20 Ratings
16 Ratings
20 Ratings
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Score 5.6 out of 101
16 Ratings
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Score 4.3 out of 101

Likelihood to Recommend

ADP TotalSource

ADP TotalSource (as a PEO) is well-suited for companies that need a little help acquiring the next tier of benefit offerings from payers. Assuming they continue providing additional training to account representatives, they are well suited for companies who would like to reduce their exposure to payroll and human resources. The service is less appropriate for smaller companies who can easily handle payroll functions in house.
No photo available

Epicor HCM

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.
Joseph Moeller profile photo

Feature Rating Comparison

Human Resource Management

ADP TotalSource
8.3
Epicor HCM
6.5
Employee demographic data
ADP TotalSource
7.7
Epicor HCM
7.0
Employment history
ADP TotalSource
8.4
Epicor HCM
6.5
Job profiles and administration
ADP TotalSource
7.7
Epicor HCM
7.1
Workflow for transfers, promotions, pay raises, etc.
ADP TotalSource
8.6
Epicor HCM
6.1
Organizational charting
ADP TotalSource
8.7
Epicor HCM
3.7
Organization and location management
ADP TotalSource
7.7
Epicor HCM
6.9
Compliance data (COBRA, OSHA, etc.)
ADP TotalSource
9.5
Epicor HCM
8.1

Payroll Management

ADP TotalSource
7.4
Epicor HCM
6.9
Pay calculation
ADP TotalSource
7.4
Epicor HCM
6.1
Support for external payroll vendors
ADP TotalSource
9.8
Epicor HCM
7.2
Benefit plan administration
ADP TotalSource
7.4
Epicor HCM
5.5
Direct deposit files
ADP TotalSource
7.7
Epicor HCM
7.6
Salary revision and increment management
ADP TotalSource
9.3
Epicor HCM
6.7
Reimbursement management
ADP TotalSource
2.5
Epicor HCM
8.0

Leave and Attendance Management

ADP TotalSource
6.2
Epicor HCM
6.5
Approval workflow
ADP TotalSource
6.1
Epicor HCM
8.3
Balance details
ADP TotalSource
6.2
Epicor HCM
4.4
Annual carry-forward and encashment
ADP TotalSource
6.3
Epicor HCM
7.0

Employee Self Service

ADP TotalSource
7.9
Epicor HCM
7.3
View and generate pay and benefit information
ADP TotalSource
8.1
Epicor HCM
7.0
Update personal information
ADP TotalSource
8.1
Epicor HCM
5.9
View company policy documentation
ADP TotalSource
7.4
Epicor HCM
9.9
Employee recognition
ADP TotalSource
8.0
Epicor HCM
View job history
ADP TotalSource
7.7
Epicor HCM
6.4

Asset Management

ADP TotalSource
8.3
Epicor HCM
7.1
Tracking of all physical assets
ADP TotalSource
8.3
Epicor HCM
7.1

HR Reporting

ADP TotalSource
5.0
Epicor HCM
4.7
Report builder
ADP TotalSource
6.0
Epicor HCM
5.6
Pre-built reports
ADP TotalSource
4.7
Epicor HCM
3.4
Ability to combine HR data with external data
ADP TotalSource
4.3
Epicor HCM
5.0

Onboarding

ADP TotalSource
5.8
Epicor HCM
6.0
New hire portal
ADP TotalSource
6.0
Epicor HCM
4.0
Manager tracking tools
ADP TotalSource
5.7
Epicor HCM
8.0

Performance and Goals

ADP TotalSource
7.0
Epicor HCM
5.4
Corporate goal setting
ADP TotalSource
6.0
Epicor HCM
1.0
Individual goal setting
ADP TotalSource
8.0
Epicor HCM
7.4
Line-of sight-visibility
ADP TotalSource
6.0
Epicor HCM
7.0
Performance tracking
ADP TotalSource
8.0
Epicor HCM
6.3

Performance Management

ADP TotalSource
8.0
Epicor HCM
5.4
Performance plans
ADP TotalSource
6.0
Epicor HCM
6.4
Performance improvement plans
ADP TotalSource
9.0
Epicor HCM
1.0
Review status tracking
ADP TotalSource
8.5
Epicor HCM
4.5
Review reminders
ADP TotalSource
8.7
Epicor HCM
7.2
Multiple review frequency
ADP TotalSource
8.0
Epicor HCM
8.0

Succession Planning

ADP TotalSource
7.0
Epicor HCM
6.0
Create succession plans/pools
ADP TotalSource
7.0
Epicor HCM
Candidate ranking
ADP TotalSource
7.0
Epicor HCM
6.5
Candidate search
ADP TotalSource
8.0
Epicor HCM
5.5
Candidate development
ADP TotalSource
6.0
Epicor HCM

Recruiting / ATS

ADP TotalSource
7.4
Epicor HCM
8.1
Job Requisition Management
ADP TotalSource
6.0
Epicor HCM
8.1
Company Website Posting
ADP TotalSource
8.0
Epicor HCM
9.0
Publish to Social Media
ADP TotalSource
7.0
Epicor HCM
Job Search Site Posting
ADP TotalSource
9.0
Epicor HCM
Duplicate Candidate Prevention
ADP TotalSource
6.0
Epicor HCM
9.0
Applicant Tracking
ADP TotalSource
7.0
Epicor HCM
7.3
Notifications and Alerts
ADP TotalSource
9.0
Epicor HCM
7.2

Pros

ADP TotalSource

  • During my 1 and 1/2 years of frustration, ADP does nothing well.
Connie Bechtolt, CPA, MBA profile photo

Epicor HCM

  • Lots of room for configuration such as routing, auto-alerts, training competencies, FMLA tracking, security rights, etc... But good luck getting those set-up.
No photo available

Cons

ADP TotalSource

  • While the prebuilt reports were great, I would have to contact TS in order to get a custom report. This only happened a few times because like I said, they had a variety of prebuilt reports that fit my needs
  • iReports was implemented and it became more difficult to find employee paystubs and find YTD pay
Kimberly Cavanaugh, PHR profile photo

Epicor HCM

  • Embedded report building: when it comes to my organization's reporting needs, we are instructed by Epicor to utilize Microsoft Report Builder instead of the Epicor reporting function.
  • Payroll interfacing: Monthly my organization transmits several payroll cycles. Often this carries great risks as Epicor and our ADP Payroll system do not communicate seamlessly. There tends to be errors with Epicor not transmitting data accurately to ADP.
  • Integrity of reports: Epicor is notorious for dropping employees from reports. Unfortunately, because of this issue, you have to comb through every single report which negates any efficiency whatsoever.
No photo available

Likelihood to Renew

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 10.0
Based on 2 answers
I just recently lost my job after 16 years, and purposely sought out a position where I could continue to work with HCM. I am now in a similar role to what I was in before, and can continue the same type of work and enhancements that I did at my other company.
Amy Stuart, HRIP profile photo

Usability

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 7.0
Based on 2 answers
Where it's good: Epicor HCM at a high level has a straight-forward interface for navigating to the main content sections at either the employee or HR administrator level. The interfaces are consistent throughout the application, and after a brief learning curve, one can navigate through the remainder of the interface pages in any content area without too much difficulty. HCM also has great tools for making sure the analysis of data is available and accessible to non-programmer personnel.Where it struggles: One thing working against the usability of the HCM product is the overuse of the row-selection scheme for all many to many relationships. HCM uses a "select the row from the left frame" and then "enter data corresponding to this row in the right frame" scheme for most of its data entry components. One example of overuse is the employee address entry. During the first setup of an employee or during a candidate's application, HCM allows the user to specify multiple addresses. While this functionality is desired for long-term storage, an option doesn't exist to forgo this interface type for quick initial entry for the primary use case (one address per employee). This is one example, but is particularly visible when a candidate must also bridge the learning curve.
Joseph Moeller profile photo

Reliability and Availability

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 9.0
Based on 1 answer
The product was always available.
Amy Stuart, HRIP profile photo

Performance

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 9.0
Based on 2 answers
The product performs well. As with any software there are bugs and system enhancements needed, but there are channels in place to let Epicor know what they are so they can add to future versions. Open Enrollment and Salary Planning can be a bit slow at times.
Amy Stuart, HRIP profile photo

Support

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 8.0
Based on 3 answers
I have had to contact support a few times since we have been using the software. I have always gotten very timely responses and have never had a time when they either could not help me or were not responsive.
Cheryl Atkins profile photo

In-Person Training

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 10.0
Based on 1 answer
We had someone from Epicor come on site to do training, and we "shared" our trainer with another company who was also doing the same major upgrade. It was nice to have another company there so we could ask each other (and the trainer) questions. This allowed for more meaningful discussions during training.
Amy Stuart, HRIP profile photo

Implementation

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 7.1
Based on 2 answers
As stated earlier, you won't find all of the problems and things that you would like to improve on until you implement. After go-live, you then will have a long period of adjustment as you get the data and processes to work the way that you really want them to.
No photo available

Alternatives Considered

ADP TotalSource

We use ADP simply to to track pay for employees. We really like more of the functionality of Workday as it is really easy to import org charts and track performance. The graphics and appearance of these sections are also really nice! We also use Workday to track time off as it was more popular among employees to use when we asked them to compare more options. However, ADP is much better at tracking pay and because it carries information over from previous jobs, employees really like this as well!
No photo available

Epicor HCM

iVantage/Epicor HCM (at the time of our purchase Epicor was in the process of acquiring iVantage from Spectrum HR ) met most of our expectations in term of system functionality, user experience, ability to customize the application, integration with other systems and allowed us to stay within the implementation budget.We reviewed a number of other applications. All functionality being equal, we looked at the end-user experience and the long term cost of maintaining the application (annual maintenance cost, professional services, license cost etc)
No photo available

Scalability

ADP TotalSource

No score
No answers yet
No answers on this topic

Epicor HCM

Epicor HCM 8.6
Based on 3 answers
Performance is not noticeably impacted by adding more users. Microsoft IIS and SQL are Epicor HCM's underlying technology and have proven reliability. In addition, IS staff are easy to find that know these technologies.
Gary Siebenlist profile photo

Return on Investment

ADP TotalSource

  • ADP has made onboarding a breeze, which has saved us a ton of time in the hiring process. Freeing up employees to start work as soon as possible is extremely valuable in any space.
  • ADP doesn't need direct oversight most of the time, it being a very "set it and forget it" type of platform frees up our HR department for other things.
No photo available

Epicor HCM

  • I have seen customers go from a paper based system to Epicor and it allows for a much faster way to access, modify and share information, leading to reduced time chasing information around and allowing time other more pressing HR matters.
  • Makes audits much easier as all items are stored in one system rather than in separate files (often times in separate locations).
No photo available

Pricing Details

ADP TotalSource

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Epicor HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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