What users are saying about

BizMerlin

1 Ratings

ADP Workforce Now

469 Ratings
Score 7 out of 101

BizMerlin

1 Ratings
Score 10 out of 101

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Likelihood to Recommend

ADP Workforce Now

With the upgrade to Workforce Now - I love that you can view your payroll preview almost instantly - no more waiting for the reports to process. The ease of making corrections is also very fast. The old system you had to wait a certain amount of time before you could reject a payroll and reprocess once the corrections are made. We have 160 employees and I have payroll completed within 4 hours from reviewing timecards to printing reports and processing the general ledger.
Karen Webb profile photo

BizMerlin

If you are a growing organization, Resource Allocation, Forecasting and Analysis tool is very useful.
Mohit Sareen profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
BizMerlin
10.0
Employee demographic data
ADP Workforce Now
8.0
BizMerlin
10.0
Employment history
ADP Workforce Now
8.1
BizMerlin
10.0
Job profiles and administration
ADP Workforce Now
7.7
BizMerlin
10.0
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
BizMerlin
Organizational charting
ADP Workforce Now
6.6
BizMerlin
10.0
Organization and location management
ADP Workforce Now
7.3
BizMerlin
10.0
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
7.9
BizMerlin

Payroll Management

ADP Workforce Now
8.1
BizMerlin
10.0
Pay calculation
ADP Workforce Now
8.7
BizMerlin
Support for external payroll vendors
ADP Workforce Now
7.5
BizMerlin
10.0
Benefit plan administration
ADP Workforce Now
8.0
BizMerlin
10.0
Direct deposit files
ADP Workforce Now
8.7
BizMerlin
Salary revision and increment management
ADP Workforce Now
7.9
BizMerlin
Reimbursement management
ADP Workforce Now
7.7
BizMerlin

Leave and Attendance Management

ADP Workforce Now
8.1
BizMerlin
10.0
Approval workflow
ADP Workforce Now
8.1
BizMerlin
Balance details
ADP Workforce Now
8.1
BizMerlin
10.0
Annual carry-forward and encashment
ADP Workforce Now
8.1
BizMerlin
10.0

Employee Self Service

ADP Workforce Now
8.2
BizMerlin
10.0
View and generate pay and benefit information
ADP Workforce Now
8.8
BizMerlin
10.0
Update personal information
ADP Workforce Now
8.7
BizMerlin
10.0
View company policy documentation
ADP Workforce Now
8.6
BizMerlin
10.0
Employee recognition
ADP Workforce Now
7.6
BizMerlin
10.0
View job history
ADP Workforce Now
7.6
BizMerlin
10.0

Asset Management

ADP Workforce Now
6.0
BizMerlin
Tracking of all physical assets
ADP Workforce Now
6.0
BizMerlin

HR Reporting

ADP Workforce Now
7.0
BizMerlin
10.0
Report builder
ADP Workforce Now
7.1
BizMerlin
10.0
Pre-built reports
ADP Workforce Now
7.0
BizMerlin
10.0
Ability to combine HR data with external data
ADP Workforce Now
7.0
BizMerlin
10.0

Onboarding

ADP Workforce Now
5.5
BizMerlin
10.0
New hire portal
ADP Workforce Now
6.1
BizMerlin
10.0
Manager tracking tools
ADP Workforce Now
4.9
BizMerlin
10.0

Performance and Goals

ADP Workforce Now
7.8
BizMerlin
10.0
Corporate goal setting
ADP Workforce Now
7.7
BizMerlin
10.0
Individual goal setting
ADP Workforce Now
7.9
BizMerlin
10.0
Line-of sight-visibility
ADP Workforce Now
7.7
BizMerlin
10.0
Performance tracking
ADP Workforce Now
7.9
BizMerlin
10.0

Performance Management

ADP Workforce Now
7.5
BizMerlin
10.0
Performance plans
ADP Workforce Now
7.6
BizMerlin
10.0
Performance improvement plans
ADP Workforce Now
7.5
BizMerlin
10.0
Review status tracking
ADP Workforce Now
7.7
BizMerlin
10.0
Review reminders
ADP Workforce Now
7.4
BizMerlin
10.0
Multiple review frequency
ADP Workforce Now
7.3
BizMerlin
10.0

Succession Planning

ADP Workforce Now
6.0
BizMerlin
10.0
Create succession plans/pools
ADP Workforce Now
5.8
BizMerlin
10.0
Candidate ranking
ADP Workforce Now
5.8
BizMerlin
10.0
Candidate search
ADP Workforce Now
6.3
BizMerlin
Candidate development
ADP Workforce Now
6.2
BizMerlin
10.0

Recruiting / ATS

ADP Workforce Now
6.7
BizMerlin
10.0
Job Requisition Management
ADP Workforce Now
7.9
BizMerlin
10.0
Company Website Posting
ADP Workforce Now
7.5
BizMerlin
10.0
Publish to Social Media
ADP Workforce Now
7.5
BizMerlin
10.0
Job Search Site Posting
ADP Workforce Now
6.7
BizMerlin
10.0
Duplicate Candidate Prevention
ADP Workforce Now
2.3
BizMerlin
10.0
Applicant Tracking
ADP Workforce Now
7.3
BizMerlin
10.0
Notifications and Alerts
ADP Workforce Now
7.6
BizMerlin
10.0

Pros

  • Benefits enrollment - saves so much time by having the benefits enrollment online. The benefits cost flow directly to payroll so there is no [chance] for error by entering an incorrect amount. Carrier connections flow the info to our insurance company - no paper forms
  • Keeps us informed on any changes involving ACA, taxes or other federal regulations. Subscribe to Eye on Washington and you are always up to date on current happenings in Washington.
  • Ability to handle all of our state and local taxes. We have 9 states and many locals.
Karen Webb profile photo
  • This software is highly configurable. Very easy to use. Lots of out of box integration.
  • It's got a mobile app and is also cloud based.
  • The goals module is our biggest used module. It also has great features like instant feedback, applicant tracking and onboarding.
Mohit Sareen profile photo

Cons

  • Implementation - as an administrator, make sure that you know what's happening at every point of implementation! This process can be disjointed.
  • Training - the learning curve is steep when adapting to this system. Be prepared to spend hours formally training, staying on the phone with customer service, and surfing the "Bridge" (a peer support system). Every minute you invest will be worth your time!
Sarah Hersh, PHR profile photo
  • Wall of fame or the feedback given to the users cannot be controlled. The users cannot choose or control who can view their wall of fame.
  • The dashboard is customizable at organization and geography level but cannot be customized at the individual level.
  • The filter on archived goals does not work properly using text search.
Mohit Sareen profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
Once you get used to Workforce Now, it becomes "home." Additionally, changing databases is such a huge decision that it is unrealistic to jump from one to another.
Kristie LaMar profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.0
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.1
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.1
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

When making the choice to pursue WFN, I courted four companies. All had bells and whistles comparable to WFN, some even had sexier features, but none had the same business longevity as ADP. I entered this agreement hesitantly due to ADP's customer service reputation, but dedicated myself to learning the programming and exploring the system weekly. This undoubtedly helped me communicate my needs and accomplish our agency goals. I am SO HAPPY that we landed with WFN and would highly recommend it to colleagues. From payroll to benefits management, WFN is a win.
Sarah Hersh, PHR profile photo
No answers on this topic

Return on Investment

  • Improved workflow - our managers and staff now have all the information they need independently from contacting the HR Department. Your HR Department can now focus on strategic initiatives rather than pushing paper and hunting down signatures.
  • Decreased paperwork - information is collected, tracked, and stored within WFN. Say goodbye to those pesky HR data collection forms!
  • Happy employees - employees perform at their best when they are provided the tools and resources they need to act independently! This platform provides that exact avenue for success.
Sarah Hersh, PHR profile photo
  • It's saving us about 40% of what we are spending
Mohit Sareen profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

BizMerlin

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details