What users are saying about
2 Ratings

PayPal Payments

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
73 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.9 out of 101

PayPal Payments

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
73 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Adyen

Adyen is a good tool to manage payments and to switch between different currencies. Easy to understand, despite the poor design, it allows you to manage payments and billing easily. It is pretty useful to refund payments and check the status of refused one. You can trust list users and allow them to pay when they got locked by the system for any reason, or you can understand if the reason for rejection is due to an issue on the user side and advise accordingly.
No photo available

PayPal Payments

Paypal Payments is superb for sites with a single product, a few products, or a donation. It also works well for e-commerce shopping carts where you have a small to medium amount of items. Paypal Payments usually handles the one-time payment of the shopping cart, then directs you back to the merchant's site. This also puts the burden of a secure transaction SSL on Paypal, rather than your own website. If a commerce site is much bigger, or requires many items and/or selections, it may be more advantageous to look at some other options that would handle the payments "on site." This set up would require a site to be tightly secured, as credit card info would be transmitted on the merchant site.
Tim Vahsholtz profile photo

Pros

  • Reckon genuine payments and trust list user when they cannot pay with their credit card.
  • Cancel payment details to avoid auto-renewals.
  • Refund payments in one click to the original source.
No photo available
  • Payment Dispute Handling
  • Mobile Payments
  • Secure Payment for E-commerce
Victoria Smith profile photo

Cons

  • When looking for payments details such as last 4 digits card (for instance), it would be great to display more details about the transaction in the results, as the full name of the card holder.
  • The layout is not the best one. There is a lot of room for improvement when it comes to website design.
  • A functionality to disable the credit card details instead of deleting it at all.
No photo available
  • API functionality setup is tricky without a developer
  • Integration with additional sources for enhanced marketing capabilities
Victoria Smith profile photo

Support

No score
No answers yet
No answers on this topic
PayPal Payments8.0
Based on 1 answer
It's just a normal support like any other support you could expect. I don't usually need help because I am pretty tech savvy and I do enough research when I have a problem that I can usually troubleshoot for myself.
Mandy Cramer profile photo

Alternatives Considered

I have used several tools to manage billing and payments in my job. It was not my choice in my company to use Adyen but we are pretty happy with it. It can be integrated very well with the other tools we use in our job and it is reliable and safe.
No photo available
We have used many digital apps backed by credit unions and other commercial banks, at the request of our clients and contractors. Never again! They all come with headaches when it comes to cash flow processing, hidden fees and questionable trade-offs between ease of use and security.
Chris McCarthy profile photo

Return on Investment

  • I cannot see any negative impact.
  • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
  • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
No photo available
  • Positive - Low Service Fees make profit margin realistic
  • Cons - Service Fees take away from the bottom line, but its merely a point of business
Victoria Smith profile photo

Pricing Details

Adyen

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

PayPal Payments

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details