What users are saying about

AgoraPulse

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Top Rated
280 Ratings
9 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
9 Ratings
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Score 7.2 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Ubermetrics

Ubermetrics Delta is the perfect tool for (social) media analysis and monitoring. It visualizes dialogues (almost) in realtime and helps to handle any social media incident. Furthermore it helps to quantify the impact and virality of conversation and dialogues on the internet, social media, etc. With the additional possibility to analyze offline communication it is easy to compare the differences between online and offline marketing and PR.
Carsten Wiezorek profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Ubermetrics
Boolean keyword searches
AgoraPulse
7.8
Ubermetrics
Filtering out noise/spam
AgoraPulse
7.2
Ubermetrics
Sentiment analysis
AgoraPulse
9.1
Ubermetrics
Broad channel coverage
AgoraPulse
8.5
Ubermetrics

Publishing

AgoraPulse
8.1
Ubermetrics
Content planning and scheduling
AgoraPulse
8.8
Ubermetrics
Audience targeting
AgoraPulse
6.7
Ubermetrics
Content optimization
AgoraPulse
9.1
Ubermetrics
Workflow management
AgoraPulse
7.9
Ubermetrics

Engagement

AgoraPulse
7.6
Ubermetrics
Automated routing and prioritization
AgoraPulse
6.4
Ubermetrics
Customer interaction histories
AgoraPulse
8.4
Ubermetrics
Bulk actions
AgoraPulse
7.9
Ubermetrics

Marketing

AgoraPulse
7.6
Ubermetrics
Lead generation
AgoraPulse
6.6
Ubermetrics
Content marketing
AgoraPulse
9.1
Ubermetrics
Paid media management
AgoraPulse
8.2
Ubermetrics
Campaigns and promotions
AgoraPulse
6.7
Ubermetrics

Channel coverage/integration

AgoraPulse
8.6
Ubermetrics
Twitter
AgoraPulse
9.1
Ubermetrics
Facebook
AgoraPulse
8.9
Ubermetrics
Instagram
AgoraPulse
7.8
Ubermetrics

Reporting/analytics

AgoraPulse
7.3
Ubermetrics
Campaign success analytics
AgoraPulse
7.7
Ubermetrics
Real-time tracking
AgoraPulse
7.3
Ubermetrics
Competitor analysis
AgoraPulse
6.9
Ubermetrics

Account management

AgoraPulse
7.4
Ubermetrics
Role-based user permissions & privileges
AgoraPulse
8.3
Ubermetrics
Mobile access
AgoraPulse
6.6
Ubermetrics

Pros

  • Easy to use - new members are trained within minutes on using the platform, and more advanced users can quickly find information in the tutorials section.
  • Assigning social interactions to specific team members is a crucial feature of the platform for our team.
  • AgoraPulse has done a good job adding new features and continuing to grow the offerings of an already outstanding social management platform.
Matthew Jackson profile photo
  • Ubermetrics is extremely intuitive and easy to use. We primarily draw on Ubermetrics to source data on social media content that is created by users to share information and/or opinions regarding corporate brands with other users, so called user-generated content (UGC). The scope of UGC data and its initial preparation as provided by Uubermetrics is really impressive and to the best of our knowledge unparalleled. For instance, we gathered UGC data from various online media channels on six brands from the telecommunication and automotive industry dating back in time up to three years. The single content is further equipped with additional, descriptive information such as its URL, the type of media channel it has been posted to, its virality, and a sentiment score of either +1 (positive), 0 (neutral), or -1 (negative), to name just a few. With these additional information, Ubermetrics customers are able to delve deeper into analyzing the large body of UGC and thus get a better understanding of its emergence and explore its impact on measures of corporate financial performance as in our case, for instance.
  • Apart from our project, a really cool feature is the dashboard, which is easily adaptable to the user’s individual informational needs. Finally, we’d like to laud Ubermetrics for its outstanding customer care: our questions regarding the provided data and the underlying process of crawling websites for brand-related content were answered immediately and to our fullest satisfaction by Ubermterics’ staff.
Welf Weiger profile photo

Cons

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo
  • Actually, there is nothing we disliked about Ubermetrics. We are looking forward to the international expansion of Ubermetrics’ online media coverage which may fairly take another while though.
Welf Weiger profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

  • Compared to Woobox, I love how easy it is to setup AgoraPulse contests. I can easily see the contest interface and how it would look like to the audience. There was also lesser need to test and see a live preview of the app because you can already preview it while editing.
  • AgoraPulse UI is also very intuitive, you can get to the menu options instinctively vs Woobox's frustrating UI.
  • AgoraPulse is also much more cheaper if you have a lot of fans.
  • The customer service is much more helpful. If I ask support@AgoraPulse something and they don't have it, they offer alternatives, whereas Woobox has none.
  • The tutorial also is pretty awesome: AgoraPulse has video tutorials allowing me to easily understand how to do things when I can't already figure it out (which is very seldom).
Marianne Ho profile photo
We have analyzed many competitors and are very satisfied with Ubermetrics - especially the simplicity of the tool, the search results, and the sophisticated reporting.
Klaus Kempf profile photo

Return on Investment

  • Increased employee efficiency. Being able to see the setup saves a lot of time, especially if you're going for a very customised contest page.
Marianne Ho profile photo
  • Ubermetrics Delta helped to track and analyze the virality of posts, press releases etc., and thus helped to steer the performance of press and marketing campaigns.
Carsten Wiezorek profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Ubermetrics

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Ubermetrics Editions & Modules
Ubermetrics
Additional Pricing Details

Ubermetrics More Information