What users are saying about
3 Ratings
Top Rated
50 Ratings
3 Ratings
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Score 9.3 out of 100
Top Rated
50 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

airSlate

airSlate is well suited for any scenario where content from a form needs to added to Salesforce or similar. It's also well suited for any form that requires a signature and/or initials. airSlate is less appropriate if a form need to be filled out from a local drive. Although there are workarounds, airSlate is a web-based platform and is designed to be used in that way.
Anthony Matero | TrustRadius Reviewer

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller | TrustRadius Reviewer

Pros

airSlate

  • Customer service is fast and skilled.
  • Product is easy for non-programmers to use straight from templates.
  • Cost is reasonable when compared to other comparable products.
  • Interface is clean.
Paul Welsh | TrustRadius Reviewer

Coupa

  • Ease of use. No IT support is needed. As the procurement manager, I'm also the Coupa administrator. I have the ability to configure, correct, manipulate, etc., the system to our needs.
  • No on-going training. The system, both P2P and Sourcing are incredibly intuitive. Many SAAS modules change dramatically with each new version and require additional training. Coupa does a great job of putting updated, searchable documents on-line to augment any additional training employees may need.
  • Rock solid stability. Coupa is never down, they far exceed the SLAs we have in place with them. I've never had a catastrophic failure or outage with them.
  • SOX compliancy. Need I say more? My internal and external audit teams have given the tool more than a passing grade.
  • Thought leadership. The tool is constantly evolving to live up to the high expectations of its user base. The Coupa Community has skin-in-the-game and Coupa listens to our needs/wants as well as adding their own cutting edge touches to the tool.
Scott Coleman CPSM, CPSD, C.P.M | TrustRadius Reviewer

Cons

airSlate

  • The mobile signing process needs improvement for more involved agreements with multiple signature locations
  • Dumbing down the html rules for those who would like to include rich text
  • Looking forward to improved page load times both while editing and creating and during actual use by team members and prospects
Brian Del Terzo Credilife® | TrustRadius Reviewer

Coupa

  • Implementation using a third-party consultant was a mistake. Maybe we had the wrong consultants assigned to us but make sure you understand who is doing the implementation. Implementation is costly but extremely important.
  • We often can have small issues with approval chains and they are hard to figure out. If there was more information on how to understand approval chains without reaching out to support, it would help.
Paul Wetterholm | TrustRadius Reviewer

Usability

airSlate

airSlate 8.3
Based on 3 answers
It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).
Anthony Matero | TrustRadius Reviewer

Coupa

No score
No answers yet
No answers on this topic

Support Rating

airSlate

airSlate 10.0
Based on 3 answers
Best part of the product so far and has rescued our use more than once.
Paul Welsh | TrustRadius Reviewer

Coupa

No score
No answers yet
No answers on this topic

Alternatives Considered

airSlate

Tallyfy is a wonderfully robust solution but airSlate further connected the dots for us with the full integration to the electronic signature aspect of our needs. I'm not sure where Tallyfy stands currently on that front.
Brian Del Terzo Credilife® | TrustRadius Reviewer

Coupa

Concur was a lot easier and more user friendly for employees doing expense reports on their phone. That is not the case with Coupa. You must use your laptop to do expenses and our managers don't always have enough time to do that while out in the field working. This has caused some issues.
Robyn Mankoski | TrustRadius Reviewer

Return on Investment

airSlate

  • airSlate has improved the efficiency of our Service personnel by automating documentation tasks.
  • Implementing airSlate has reduced end-user documentation errors.
  • airSlate automatically ensures our Engineers are using the most up-to-date documentation.
Anthony Matero | TrustRadius Reviewer

Coupa

  • The easy internal process to find. Given this is the same for all teams, I'd guess there is a positive impact from our Finance Team as they only have one tool they have to manage, pull reporting from, etc.
  • Frustrating process, as mentioned at times this can be a frustrating tool to use, which I think causes a lot of employees (who are not on the Finance Team) to direct undue frustration towards the Finance Team, creating avoidable tensions.
Rachel Friedlander-Holm | TrustRadius Reviewer

Pricing Details

airSlate

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Coupa

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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