Aisera vs. Azure Bot Service (Microsoft Bot Framework)
Aisera vs. Azure Bot Service (Microsoft Bot Framework)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aisera | N/A | Aisera's Conversational AI solution provides immersive and engaging multi-turn conversational experiences to users with full voice, chat, and text support. Leveraging NLU Search and unsupervised NLP to deliver speedy remediation of knowledge requests for immediate self-service resolutions with zero lag time. With self-service, the right answers are provided to users, improving CSAT and NPS. Goals: - Reduce MTTR to 50 sec. - Increase CSAT/NPS up to 50% - 80% of requests are self… | N/A | |
Azure Bot Service (Microsoft Bot Framework) | N/A | Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aisera | Azure Bot Service (Microsoft Bot Framework) | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Aisera | Azure Bot Service (Microsoft Bot Framework) | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aisera | Azure Bot Service (Microsoft Bot Framework) | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (5 ratings) |
Usability | - (0 ratings) | 8.7 (2 ratings) |
Support Rating | - (0 ratings) | 8.7 (4 ratings) |
Aisera | Azure Bot Service (Microsoft Bot Framework) | |
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Likelihood to Recommend | AISERA No answers on this topic | Microsoft |
Pros | AISERA No answers on this topic | Microsoft |
Cons | AISERA No answers on this topic | Microsoft |
Usability | AISERA No answers on this topic | Microsoft |
Support Rating | AISERA No answers on this topic | Microsoft |
Alternatives Considered | AISERA No answers on this topic | Microsoft |
Return on Investment | AISERA No answers on this topic | Microsoft |
ScreenShots | Aisera Screenshots |