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Score 7.6 out of 101
18 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
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Oracle WebCenter Content

WebCenter Content is suitable for payables invoice processing for companies with a huge volume of paper invoices. 80% of data entry effort can be reduced.For small companies with less volume, WebCenter may not make sense. WebCenter is not perfect. It has some issues. We raised enhancement requests with Oracle, hopefully, Oracle will resolve them soon.
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Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
7.6
Oracle WebCenter Content
8.4
Content capture & imaging
Alfresco ECM
8.0
Oracle WebCenter Content
8.1
File sync, storage & archiving
Alfresco ECM
8.0
Oracle WebCenter Content
8.0
Document management
Alfresco ECM
8.4
Oracle WebCenter Content
8.0
Records management
Alfresco ECM
7.8
Oracle WebCenter Content
8.9
Content search & retrieval
Alfresco ECM
7.2
Oracle WebCenter Content
9.0
Enterprise content collaboration
Alfresco ECM
7.3
Oracle WebCenter Content
8.9
Content publishing & creation
Alfresco ECM
7.0
Oracle WebCenter Content
8.0
Security, risk management & information governance
Alfresco ECM
7.6
Oracle WebCenter Content
8.0
Contract lifecycle management
Alfresco ECM
7.6
Oracle WebCenter Content

Pros

  • Document management i.e. it promotes a paperless office
  • Cloud solution i.e. ability to access content outside your work zone
  • Collaborative web content
  • It also brings content and process together
Oluwatoyin Adesemowo profile photo
  • Suppliers emailed scanned invoices to WebCenter as opposed to sending invoices via snail mail, which is paper intensive and slow. This alone reduced our Payables processing cycle time.
  • WebCenter Content can extract, categorize, index and organize data from invoice images. This reduces 80% of data entry effort. WebCenter Content has optical character recognition capability. It can match the invoice to the purchase order mentioned on the invoice image.
  • WebCenter content is tightly integrated with Oracle Payables. The scanned invoices can be accessed from payables on demand. Invoice approvers can view the scanned invoice before approving them.
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Cons

  • Some more APIs can be added although the existing APIs very well provide the required features.
  • Their other tools such as collaboration, etc need to be marketed well so that companies adopt Alfresco as a whole package.
  • Alfresco needs to be on the lookout for immediately introducing any new functions provided by other competitive products.
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  • Any images in the emails sent by suppliers (supplier logos in the signature) are treated as invoices by WebCenter Content software.
  • We have an invoice with 4 lines and each line has its own project manager. Ideally, each invoice line should be sent for approval to respective project managers. However, WebCenter Business Process management was sending all the lines to all project managers.
  • The user experience of Oracle WebCenter Content can be drastically improved. It is not up to the mark.
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Likelihood to Renew

Alfresco ECM9.0
Based on 9 answers
Demanded by Client/Customer
Varun Shah profile photo
Oracle WebCenter Content7.9
Based on 2 answers
The challenges with converting to a completely new system create quite a barrier to switching to anything else. If we find another system that offers guaranteed improvements to the user interface -- as well as as a more coherent set of options for data interchanges with current and future enterprise data sources -- we would be more interested in swithing to that new product. Of course, the expense in purchasing competitor system, along with the costs of migrating all current content, along with retooling all existing workflows in place, would be carefully weighed against the benefits incurred from a switch-over.
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Usability

No score
No answers yet
No answers on this topic
Oracle WebCenter Content6.0
Based on 1 answer
It meets all required functionality requirements -- but handles none of them in an exceptional manner
Lee Cornelison profile photo

Implementation

Alfresco ECM9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
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No score
No answers yet
No answers on this topic

Alternatives Considered

- Alfresco provides more capabilities by leveraging open source components. The core architecture itself is JCR compliant which gives easy options for future migrations.- The PDF rendition in Alfresco comes with LibreOffice at no additional cost. - Alfresco support integrations using common industry standards like CMIS, REST, CIFS, FTP, WebDAV, SharePoint Protocol etc.- Workflow development much easier in Alfresco.
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I was not present for any product comparisons. We switched from a Documentum system for paper records, which apparently did not have the Records Management capabilities we were looking for in place at that time. Since then, we have looking at other records management solutions; The Alfresco platform looks very attractive, for its more up-to-date interface, and its ease in being customized to meet any aspect of a user's needs.
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Return on Investment

  • With Community Edition, it is cost effective.
  • On a long run with Enterprise support, it seems to be costlier.
  • Need more matured Web2.0 features.
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  • When integrated with a system like Biscom, WebCenter Content makes document capture, retention, and archiving much more efficient and cost-effective.
  • When integrated with a system like Siebel CRM, WebCenter Content makes communications with customers/leads more efficient.
  • Leveraging the robust content authoring capabilities has helped our web clients reduce the amount of involvement required of IT services during the normal course of web content authoring and management.
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Pricing Details

Alfresco ECM

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle WebCenter Content

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details