Allego Sales Enablement Platform vs. TalentLMS

As we roll out new products or services, the learning and coaching platforms are key. They allow us to teach the team the content and then coach them as they video record their delivery of the content to a "client." This allows us to see how much they've absorbed and helps us to redirect them when needed.

This software is perfect for any company that has document/pdf-based training files that they want to convert into actual training modules for new employees. It is easy for new employees to use and navigate, and the quizzes that can be added at the end of each section/module are great for ensuring new employees' understanding of your content. It probably wouldn't be best suited if you need more interaction during your training process - but for those that just need employees to view and read text/images/videos and to be quizzed after, it is great.

Incentivized

• Allows us to quickly and easily capture and share information with sales teams who are on the go
• Provides an archive of content where users can go back and review and can be used for ongoing training
• The customer success team is very helpful in supporting our initiatives and giving us best practices

Incentivized

• Assign a predefined route to a certain place
• User interface is very good and clean
• Very effective user experience
• Issues or problems are handled rapidly by their customer support team

Incentivized

• We have yet to discover something about the system we don't like.
• If hard-pressed to find a flaw, it would be that whomever authors content, the content is tied to that individual; however, Allego has the capability to "reassign" content to a different author when needed.

• We have courses that are required for each employee based on their job title, and then, many courses we consider to be elective for that job title. We have not found a method to distinguish between those in order to view an employee's performance on required courses only.
• Reports are only available by user ID or user name. We have some facilities or managers who need the user ID (based on payroll entry) and some that need names (employees they interact with each day).

Incentivized

We love Allego and the various wasy we can use it. It has been a game changer for our team in helping them stand out from the competition.

Incentivized

We have not had any problems with TalentLMS. It has worked well for all of our employees.

Incentivized

Whenever we run into questions or issues, no matter how small or large, the team is quick to respond and assist us through any challenges we have

The support is great, you can either go online and get the training you need or you can work with talent directly to get the support you need, they are readily and easily available and are very friendly, the support structure that they have is great. The other thing is that from a bug's perspective Talent has never had any issue so I really haven't had to use the support outside of trying to figure out how to do certain things.

Incentivized

I was not personally involved in the purchase of Allego, but came to the organization shortly after. I would say that Allego stacks up to both Gong and Litmos pretty well with a few differences. Gong is a little more robust when it comes to the functionality of call intelligence and coaching and has a little more to offer when it comes to syncing up to Salesforce. But doesn't have the content storage or LMS capability. Litmos has the badging capability that Allego does not, but it didn't have the CI and content storage like Allego does

Incentivized

TalentLMS is more all-inclusive with a lot of great options and the ability to upload PowerPoint presentations. Some of the other LMS companies required other software ad-ons, oftentimes with a cost, to meet functionality. Some other companies use a different format for training reports. Unlike TalentLMS, in which Excel-based reports are very easily generated.

Incentivized

• We use it as a CRM for our customer interactions. This tool allows us to manage our customers efficiently.
• We call through the software, and calls are automatically captured along with the call records and captured as tasks completed.
• We use call coaching from the recorded calls to enable our team to improve further.
• Data upload of the past customer records are very cumbersome.
• UI is not in the same level as the market leaders like Salesforce etc,

Incentivized

• Dramatically more cost-effective than alternatives, with greater feature sets. Made our eCommerce training deployment a breeze. Hard to attribute an ROI to just the LMS specifically but it would be a high multiple in a period of just a few months.

Incentivized