What users are saying about

Alma Suite

5 Ratings

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Top Rated
1176 Ratings

Alma Suite

5 Ratings
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Score 4.7 out of 101

JIRA<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
1176 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Alma Suite

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.
No photo available

JIRA

JIRA is a perfect fit for any organization where they have a large "in-flow" of projects, tasks, requests, etc. It helps to visualize who and where the majority of the projects are and how much time is being allotted or can be allotted to a particular task. It is particularly helpful in making sure that each team member is given an equal amount of work (if that is the goal) and seeing where each project stands.
Mitchell Brand profile photo

Feature Rating Comparison

Project Management

Alma Suite
6.7
JIRA
Task Management
Alma Suite
8.2
JIRA
Mobile Access
Alma Suite
6.4
JIRA
Search
Alma Suite
5.5
JIRA

Communication

Alma Suite
7.0
JIRA
Chat
Alma Suite
5.5
JIRA
Notifications
Alma Suite
8.2
JIRA
Discussions
Alma Suite
7.3
JIRA
Internal knowledgebase
Alma Suite
7.3
JIRA

Pros

  • Great for task administration.
  • Customer service is friendly, pragmatic and always available.
  • Organize freelance consultants by projects and tasks.
No photo available
  • JIRA does particularly well on tasks and activities tracking.
  • It allows users to easily incorporate supporting documents with various formats.
  • Easy monitoring and summarizing and is also flexible on assigning and commenting on a task.
Johanes Siregar profile photo

Cons

  • Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.
No photo available
  • Atlassian recently made a number of UI changes to both JIRA and Confluence. The Confluence changes negatively impact productivity by hampering what used to be a relatively straightforward navigation process. JIRA received an analogous set of changes; while less egregious, I find the new look increases my eye strain when trying to find needed information. New users may not have as much difficulty, but you should try it for yourself.
  • Atlassian offers both a Cloud and on-premise solution; the Cloud version doesn't offer many customizations and plugins that are present on the on-prem (server) version.
  • The amount of customization offered by JIRA is a blessing and a curse. Generally speaking, it's important to keep things as simple as possible; avoid adding custom fields or super involved workflows as much as possible (though the default workflow doesn't work in most situations based upon my experience).
  • You'll need to nominate someone in your organization to own the JIRA effort -- this person should have a reasonable knowledge of JIRA administration but also have the ability to fairly present options and solutions as issues arise. If you don't have someone in this org but opt for a committee of sorts your instance can become a true mess and will negatively impact productivity.
Jonathan Mendelson profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
JIRA5.2
Based on 33 answers
We are very heavily dependent on Atlassian JIRA and have made it an integral part of our engineering and development best practices.
Clinton Jones profile photo

Usability

No score
No answers yet
No answers on this topic
JIRA7.7
Based on 6 answers
I would give it a 10 but it doesn't read my mind yet
Tracy Walton profile photo

Support

No score
No answers yet
No answers on this topic
JIRA8.9
Based on 2 answers
I used to get immediate support from the Jira helpdesk; also most of my issues are already explained in the user manual which is really helpful.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Implementation

No score
No answers yet
No answers on this topic
JIRA9.0
Based on 1 answer
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Bo Acimovic profile photo

Alternatives Considered

Better features for project development follow up than Asana and Wrike (previous choices)
No photo available
In the past I have used a variety of engineering ticketing systems and project management systems but this one is undoubtedly one of the most flexible and fastest to get going on
Clinton Jones profile photo

Return on Investment

  • Positive: Internal Communication and Collaboration
No photo available
  • When it is down (usually for infrastructure changes) we are often quite blind and need it back up as soon as possible
  • Using JIRA sure beats the old method we used to use which was to use spreadsheets and tickets in our CRM system
  • You have the option of dumping project data to a spreadsheet and doing mass maintenance of items
  • You can be a watcher on an issue and get near realtime updates on the status of issues by email
Clinton Jones profile photo

Pricing Details

Alma Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*
1.  users
Alma Suite Editions & Modules
Alma Suite
Edition
Alma Suite Enterprise
$51
Alma SuiteEnterprise
$51
Alma Suite Unlimited
Quote1
1. users
Additional Pricing Details
70% Discount for NGOs 50% for Benefit corporations, Educational Institutions & Health Care. 30% for Companies already working with a Consultant on Cultural Development or related issues.

JIRA

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
JIRA Editions & Modules
JIRA
Additional Pricing Details