What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2432 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Jira Software

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2432 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

    Project Management

    6.7

    Alma Suite

    67%

    Jira Software

    Feature Set Not Supported
    N/A
    Alma Suite ranks higher in 3/3 features

    Task Management

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Mobile Access

    6.4
    64%
    1 Rating
    N/A
    0 Ratings

    Search

    5.5
    55%
    1 Rating
    N/A
    0 Ratings

    Communication

    7.0

    Alma Suite

    70%

    Jira Software

    Feature Set Not Supported
    N/A
    Alma Suite ranks higher in 4/4 features

    Chat

    5.5
    55%
    1 Rating
    N/A
    0 Ratings

    Notifications

    8.2
    82%
    1 Rating
    N/A
    0 Ratings

    Discussions

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Internal knowledgebase

    7.3
    73%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Jira Software is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.4

    Alma Suite

    64%
    1 Rating
    8.6

    Jira Software

    86%
    177 Ratings

    Likelihood to Renew

    Alma Suite

    N/A
    0 Ratings
    9.0

    Jira Software

    90%
    35 Ratings

    Usability

    Alma Suite

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    26 Ratings

    Availability

    Alma Suite

    N/A
    0 Ratings
    5.3

    Jira Software

    53%
    6 Ratings

    Performance

    Alma Suite

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    2 Ratings

    Support Rating

    Alma Suite

    N/A
    0 Ratings
    8.7

    Jira Software

    87%
    41 Ratings

    Online Training

    Alma Suite

    N/A
    0 Ratings
    8.0

    Jira Software

    80%
    1 Rating

    Implementation Rating

    Alma Suite

    N/A
    0 Ratings
    9.0

    Jira Software

    90%
    2 Ratings

    Likelihood to Recommend

    Alma Suite

    My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.
    Anonymous | TrustRadius Reviewer

    Jira Software

    Jira Software is extremely well suited for managing anything from a product backlog to a new project or product’s development lifecycle. Tickets may be managed singly or processed in bulk, and existing tickets can be restructured so child and parent tickets can flip roles, or specific ticket types can be moved to a different ticket type that uses a different workflow. Additionally, users have the flexibility of wrapping up all their tickets with a label that readily identifies the collection and allows stakeholders to easily review and drill down within the tagged list. I have not yet encountered a situation where Jira was too onerous or too puny to support my needs.
    Jennifer Ferrell | TrustRadius Reviewer

    Pros

    Alma Suite

    • Great for task administration.
    • Customer service is friendly, pragmatic and always available.
    • Organize freelance consultants by projects and tasks.
    Anonymous | TrustRadius Reviewer

    Jira Software

    • Agile software development management and micromanagement with Scrum and Kanban.
    • Agile planning and agile management with Kanban boards and custom boards, for projects and daily work.
    • Agile and old-school bug tracking.
    • Helpful reports on work done, workload, time tracking, Scrum sprints, planned vs. executed, etc.
    • Super friendly setup on the cloud, with just one Gmail account (less than 2 minutes).
    • Powerful on-premise alternative for large companies.
    • You can mergen boards from different workflows!
    • Really free full edition for 10 users.
    Dustin Ghia | TrustRadius Reviewer

    Cons

    Alma Suite

    • Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.
    Anonymous | TrustRadius Reviewer

    Jira Software

    • Management of the software is very difficult at times, although has improved.
    • Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all).
    • Better integration with Trello, would love to see this happen. Right now it's very clumsy.
    Jennifer Bland | TrustRadius Reviewer

    Pricing Details

    Alma Suite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $100

    Starting Price

    $0 users

    Alma Suite Editions & Modules

    Edition
    Alma Suite Enterprise$51
    Alma SuiteEnterprise$51
    Alma Suite UnlimitedQuote1
    1. users
    Additional Pricing Details
    70% Discount for NGOs 50% for Benefit corporations, Educational Institutions & Health Care. 30% for Companies already working with a Consultant on Cultural Development or related issues.

    Jira Software

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per month

    Jira Software Editions & Modules

    Edition
    FreeFree
    Standard7.002
    Premium14.002
    EnterpriseContact Sales
    1. none
    2. Per User Per Month
    3. none
    Additional Pricing Details

    Likelihood to Renew

    Alma Suite

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 9.0
    Based on 35 answers
    While there are no fundamental problems with JIRA, I'm unsure that I will be working myself very closely with users of Atlassian Confluence. The client base I am concerned with tend to be more integrated with Amazon, IBM BlueMix / Watson, open source LAMP/PHP (WordPress, MediaWiki) & those that rely on more proprietary CMS would tend to use Sharepoint not Confluence. JIRA seems to me to stand or fall with the rest of the Atlassian silo or suite, as it is not closely integrated with Sharepoint or mediawiki based reporting or knowledge management. Data interchange standards in this area are weak so Microsoft, open source LAMP projects using Phabricator, and Atlassian JIRA seem to be three distinct silos, with Amazon, Google & IBM offering their own tools for similar needs.
    Anonymous | TrustRadius Reviewer

    Usability

    Alma Suite

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 8.0
    Based on 26 answers
    JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
    Elissa Bernstein | TrustRadius Reviewer

    Support Rating

    Alma Suite

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 8.7
    Based on 41 answers
    Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
    Anonymous | TrustRadius Reviewer

    Online Training

    Alma Suite

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 8.0
    Based on 1 answer
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Alma Suite

    No score
    No answers yet
    No answers on this topic

    Jira Software

    Jira Software 9.0
    Based on 2 answers
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Bo Acimovic | TrustRadius Reviewer

    Alternatives Considered

    Alma Suite

    Better features for project development follow up than Asana and Wrike (previous choices)
    Anonymous | TrustRadius Reviewer

    Jira Software

    Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Alma Suite

    • Positive: Internal Communication and Collaboration
    Anonymous | TrustRadius Reviewer

    Jira Software

    • Jira has positively made our company's daily activities much better organized
    • With Jira we can track progress and follow up on tasks
    • Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity
    Alexander Delivlaev | TrustRadius Reviewer

    Screenshots

    Add comparison