What users are saying about
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
71 Ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4 out of 100

Mattermost

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
71 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Mattermost ranks higher in 2 feature sets: Project Management, Communication

Project Management

6.7

Alma Suite

67%
8.8

Mattermost

88%
Mattermost ranks higher in 7/7 features

Task Management

8.2
82%
1 Rating
8.7
87%
42 Ratings

Mobile Access

6.4
64%
1 Rating
9.4
94%
50 Ratings

Search

5.5
55%
1 Rating
9.3
93%
50 Ratings

Gantt Charts

N/A
0 Ratings
8.3
83%
36 Ratings

Scheduling

N/A
0 Ratings
8.8
88%
36 Ratings

Workflow Automation

N/A
0 Ratings
8.7
87%
37 Ratings

Visual planning tools

N/A
0 Ratings
8.7
87%
37 Ratings

Communication

7.0

Alma Suite

70%
8.6

Mattermost

86%
Mattermost ranks higher in 8/8 features

Chat

5.5
55%
1 Rating
9.7
97%
53 Ratings

Notifications

8.2
82%
1 Rating
9.4
94%
53 Ratings

Discussions

7.3
73%
1 Rating
9.6
96%
51 Ratings

Internal knowledgebase

7.3
73%
1 Rating
8.8
88%
41 Ratings

Surveys

N/A
0 Ratings
8.2
82%
39 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.4
74%
34 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
8.3
83%
39 Ratings

Integrates with Outlook

N/A
0 Ratings
7.6
76%
33 Ratings

File Sharing & Management

Alma Suite

Feature Set Not Supported
N/A
8.4

Mattermost

84%
Mattermost ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.3
83%
39 Ratings

Video files

N/A
0 Ratings
8.2
82%
48 Ratings

Audio files

N/A
0 Ratings
8.5
85%
48 Ratings

Document collaboration

N/A
0 Ratings
8.3
83%
44 Ratings

Access control

N/A
0 Ratings
8.3
83%
48 Ratings

Advanced security features

N/A
0 Ratings
8.5
85%
45 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.7
87%
40 Ratings

Device sync

N/A
0 Ratings
8.3
83%
44 Ratings

Attribute Ratings

  • Mattermost is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.4

Alma Suite

64%
1 Rating
9.3

Mattermost

93%
55 Ratings

Likelihood to Renew

Alma Suite

N/A
0 Ratings
10.0

Mattermost

100%
2 Ratings

Usability

Alma Suite

N/A
0 Ratings
5.1

Mattermost

51%
4 Ratings

Support Rating

Alma Suite

N/A
0 Ratings
7.3

Mattermost

73%
18 Ratings

Likelihood to Recommend

Alma Suite

My business is HR consulting. Best benefits: organize freelance consultants by projects and tasks.
Anonymous | TrustRadius Reviewer

Mattermost

I have used Mattermost for one year and during that period we have achieved a lot as a department. It gives us the best working plan that enhances best use of time and planning for all business operations. Our digital marketing tools gets great boost that has lead to increased flow of customers and improved sales. It ensures that all marketing projects that we design perform effectively.
Thomas Bannett | TrustRadius Reviewer

Pros

Alma Suite

  • Great for task administration.
  • Customer service is friendly, pragmatic and always available.
  • Organize freelance consultants by projects and tasks.
Anonymous | TrustRadius Reviewer

Mattermost

  • I like how easy it is to use, manage and set up everything. And it's a very cost-effective platform.
  • Align our teams, tools, and processes across each stage of the development lifecycle beginning from planning and building to releasing and operating.
  • Has powerful features that have really been helpful during the collaboration process outside of code and help us manage our incidents and support escalations easily.
Grace Santiago | TrustRadius Reviewer

Cons

Alma Suite

  • Need to improve in the way it shows project development in time: Gantt chart, schedules, etc.
Anonymous | TrustRadius Reviewer

Mattermost

  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Abhigyan Tiwari | TrustRadius Reviewer

Pricing Details

Alma Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100

Starting Price

$0 users

Alma Suite Editions & Modules

Edition
Alma Suite Enterprise$51
Alma SuiteEnterprise$51
Alma Suite UnlimitedQuote1
  1. users
Additional Pricing Details
70% Discount for NGOs 50% for Benefit corporations, Educational Institutions & Health Care. 30% for Companies already working with a Consultant on Cultural Development or related issues.

Mattermost

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 per month per user

Mattermost Editions & Modules

Edition
Starter$01
Professional$101
EnterpriseContact Us1
  1. per month per user
Additional Pricing Details

Likelihood to Renew

Alma Suite

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 10.0
Based on 2 answers
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
Ryne Fiebig | TrustRadius Reviewer

Usability

Alma Suite

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 5.1
Based on 4 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Support Rating

Alma Suite

No score
No answers yet
No answers on this topic

Mattermost

Mattermost 7.3
Based on 18 answers
The support team has bee very helpful in setting up at the beginning. Mattermost is a fantastic tool that allows us to invite anybody from any domain to join our chat, helping us to run our business more efficiently and effectively.
Tomal Saha | TrustRadius Reviewer

Alternatives Considered

Alma Suite

Better features for project development follow up than Asana and Wrike (previous choices)
Anonymous | TrustRadius Reviewer

Mattermost

Mattermost is possibly the opportunities of cloud against any of the workplace communication software, especially for developers. DevOps integrations make it easier for users to use it with multiple tools like Github, Zendesk, and Zoom. The peer community support is well enough to help you if you face any issues while running the open-source software in production.
Ashish Agrawal | TrustRadius Reviewer

Return on Investment

Alma Suite

  • Positive: Internal Communication and Collaboration
Anonymous | TrustRadius Reviewer

Mattermost

  • It has reduced ticket quantity by a vast percentage, which has reduced costs due to less call being placed to the help desk
  • It has reduced email flow as well, which requires less management by Mail Administrators
  • It has made software developers within the organization very happy, as most of them are now ambassadors for Mattermost
Anonymous | TrustRadius Reviewer

Screenshots

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