Likelihood to Recommend We're trying right now to get more people using it at our company so we can send management documented cases for how we can expand and purchase Alteryx Server which will extend the capabilities even more and across more departments. It's been well suited for pretty much everything we do on a repeating schedule. It's worth the time to set up the workflows. When Treasury sends me the bank download now - I save it to a folder and run our workflows and send back 2 journal entries in .9 seconds. (yes - in less than a second it's finished running)
Read full review Well Suited For: Small businesses with small marketing teams. Shopify Customers.Small businesses that want more reporting/segmented lists. Businesses that are upgrading from a service like Constant Contact or Mailchimp. Less appropriate Customer who are currently using Klaviyo. Business who do not have a Shopify website. Read full review Pros Pulling data from multiple disparate data sources. Allows users to see the data at every step of the workflow to be able to cleanse, analyze, and optimize the data. Provides an analytics platform that is easy for users of all levels to thrive in whether they are just starting out in their analytics journey or they have a master's degree in Data Science. Read full review The demographic data was great. I could see how many males vs. females, ages, income, married, with or without children. It gave me a good idea of who my customers were. Using their tracking URLs in all of our campaigns allowed us to get a better idea of what exactly was driving revenue. Not only could I see top performing products, which I can do within Magento, I could also see top selling categories and colors. I can pull a Coupon Usage report our of Magento, but Springbot gave me additional info like AOV and ROI on those codes. Springbot also gave me a lot of info about our abandoned carts. It shows us which products are most abandoned along with views, conversion rates, etc. Springbot gave us an Instagram Shop page that allowed us to curate social shares and then tie them to products on our site. Read full review Cons Alteryx is great for processes that is has already "thought through". It's more difficult to get Alteryx to deal with some customization. The data visualizations with Alteryx are generally good, although I don't think the color schemes are the best. I think the data science capabilities are awesome with Alteryx, although not as well used as products built with Python or R. Read full review After our purchase, I let spring or know that I was currently too busy to implement the system and to put things on hold. They ignored this request and kept charging us a monthly fee without using any of their systems. I have only logged in once. Nothing has been set up. They can see that from their side. After multiple emails back and forth their out was in the user agreement. I never asked for my money back only credit so I can regroup and when I have time get on to implant the systems. They tell me they don't do that. They don't care about any of the customer's needs. They only care about charging you that monthly fee. Terrible bus plan. With enough bad feedback, they will suffer from such a narrow plan. I wish we had actual information about the cons using the system. Unfortunately I was not given the opportunity to do unless I wanted to keep paying while not using the system. Read full review Likelihood to Renew We've developed a working partnership with Alteryx. As an enablement suite, we're continuing to innovate and deliver great products with use of Alteryx in our solutions. Alteryx use expands to our global product development teams and is in use in multiple parts of our organization. Alteryx also delivers Experian demographic content to other clients in their product offering. We're highly likely to renew, but that decision is way above my pay grade.
Read full review Usability I've found that while some things might take a little longer to create, the flexibility of Alteryx allows you to perform any function needed. I haven't found a use that was not available in Alteryx yet. APIs and XMLs can be created to perform certain functions. In addition, CMD line commands can be sent using Alteryx to perform certain functions as well.
Read full review Springbot has top navigation that helps me quickly jump from emails to social, and reporting very easily.
Read full review Reliability and Availability I use many programs and compared to others, Alteryx virtually never goes down, freezes up or gives an application error. Over a 4 year time period that I have used this program, any of these may have happened 3 times. It is an incredibly stable program that I feel completely confident in.
Read full review Performance Alteryx is an extremely reliable platform. If there is an error in my workflow, I feel pretty strongly it was probably my fault. The platform also handles large amounts of data very quickly and can join/match, sort, filter, calculate on that data quickly as well. One of my favorite things to build into a workflow are the messages based on data/metadata and error messages based on errors I have come across before.
Read full review Support Rating Stellar, bar-none. Some of the best support folks of any vendor. The Alteryx Community is the most responsive and supportive. On the rare occasion of a release issue or bug, we've been able to get quick help to solve the core problem. Alteryx does not play the blame game. They genuinely help the users solve their issues or respond to questions
Read full review We have raved about Springbot's support because they always get back with us so quickly. Our rep, Jared has been phenomenal in helping us, always being available to chat with us and explaining some of the metrics with us so we can better understand. He completely handles our ads, checks on them, and lets us know when to update and why.
Read full review In-Person Training 1st level of trainings which I've attended in Paris was easy and I was already knowing %90, that learning could have been an e-learning instead of in-person
Altan Atabarut Digital Transformation & Innovation Lead, Middle East Africa (MEA), Turkey & Central Asia
Read full review Online Training Very good, detailed online trainings which you can take at your own pace, and strong certifications exists, certifications are extremely detailed and hard...
Altan Atabarut Digital Transformation & Innovation Lead, Middle East Africa (MEA), Turkey & Central Asia
Read full review Implementation Rating There is really not much to it (the installation, that is). Once you get it installed, along with any of the add-ons (demographics, R, etc.), you are up and running almost immediately. There is really no additional setup. You can immediately begin blending data, running demographics, performing spatial queries, running predictive analysis, etc. And for many of these functions, the learning curve is quite easy.
Read full review Alternatives Considered Alteryx is MUCH more user friendly. both provide the ability to code within them, but Alteryx has much nicer interface. The formula tools have a more simple language that is easier to learn than formulae in
SSIS . Alteryx is easy to read with multi colored tools identifying what each one does. It also allows for macros. You can build your own tool to process records of data or batch records together.
Read full review Springbit is more expensive, more complicated and delivered less.
Read full review Scalability Individual analysts can quickly generate results using their own copy of Alteryx Designer. But using the Server and developing macros for more complex needs can be time consuming.
Read full review Return on Investment Error handling - allows controls to be built into workflows easily and allows them to be isolated and spat into control reports that can be easily reviewed and audited, thanks to the ability to create multiple outputs in one go. Time-saving - saved huge amounts of time, especially when moving Excel processes into Alteryx. Product development - allowed my firm to create products that we have been able to market and sell to clients. Read full review Springbot gave us a better idea of who our customer was. We just launched in January 2015 having been B2B previously. So we weren't really sure who we were marketing to. I only paid $200/month for the service so I didn't waste a ton of money trying it out. They have a 30 day cancellation policy so I wasn't stuck in a year long contract. It was a let down because I had such high hopes of everything it would allow me to do and see with one platform. Give them a couple more years and I think they will work out the kinks. Read full review ScreenShots